Since being with this firm, I’ve been promised many things, Sadly, none of those things have ever materialised. Meetings and callbacks never happen, They have a complaints policy and procedure that they don’t follow and just ignore totally any communication or complaint you raise.
They fail to keep you updated with your cases and despite requesting paperwork that you are legally entitled to be provided with, as a firm. Prefer to ignore your requests Zero information or knowledge.
I want occasion I had a solicitor he was laughing with an usher who was being horrendously derogatory regarding myself by name in front of a packed court waiting area. On another occasion, ironically the person I was told to email for complaints, Attended court without so much as a piece of paper or document and no awareness of what we were even therefore. I don’t have to spend my time ad advising him because no one else had.
Truly it has to be said just a staggering example of how honesty, integrity, ethics and morals. Certainly with this company are non-existent within the arena that they specialise in.