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Freelands

01698 352600

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Freelands

How Freelands Compares

Value for money

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Limited data.

This firm - 92%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Freelands on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Freelands. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 89%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Freelands and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Freelands performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%
No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 89%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Freelands and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Freelands compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%
No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Freelands offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Review Sources

Client Reviews

4.6/5

Reviews summary

  • Excellent

    17
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
John

Matter Type:

Employment Law

John

May 01, 2017

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Collected on:

Don't get misled as I did!

I wasn't told about the £222 per hour charge (£185 plus VAT) for handling my case. Finally paid after receiving threatening letters involving Sheriff Officers! Despite not being shown (or signing) a contract, any terms of business, any indication of what the costs would be and refusing to show me evidence of their work undertaken...I was instructed to pay over £1,200 2 years after my initial appointment! With a home and family to protect, what choice had I? I was misled throughout and dealt with unfairly...don't make the same mistake I made!

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Paul

Matter Type:

New home purchases and sales

Paul

December 13, 2024

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Collected on:

Excellent Service

Very happy with the professional and efficient representation that was provided by Tracy O’Donnell in the recent sale of a property. Would highly recommend the company based on my experience

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Stephen

Stephen

October 30, 2024

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Wendy is a star

Using freelands and especially Wendy Mcteir who did all our work in buying our new home has been amazing so on the ball and efficient and fast to respond keeping us in the loop at all times wonderful thank you I would highly recommend Wendy and freelands 11 out of 10 supper work ethic we can’t thank you all enough I’ll definitely be using them in the future a company like this is hard to find great job thanks again all the very best Steve and Harry x

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Kerry

Kerry

September 09, 2024

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Collected on:

Family Law

Our appointment was with Caitlin Gilbert. From our first meeting, Caitlin explained everything to both myself and my partner in terms we could easily understand and was always very responsive when we had questions. Caitlin is extremely knowledgeable and was highly sensitive to our situation. We came away from our first appointment feeling very reassured, positive and with an overall sense of “Caitlin got the jist of the situation. She will sort this for us” And that she did! The legal documents were in place in no time at all.
Throughout the case Caitlin would herself or have Morgan her secretary
‘check in' with us and make sure we knew what was happening at all times.
Caitlin is one of the most understanding, easy to speak to professionals I have ever come across. Caitlin is without doubt the best legal representation we have worked with on our case. If anyone is looking for a knowledgeable solicitor in Family Law, or if you're seeking legal help with Domestic Abuse, or Harassment go to Caitlin Gilbert.
Thank You Caitlin and Thank You to her secretary Morgan.

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Heather

Heather

May 03, 2024

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Very impressed

I had reason to swear an affidavit, remotely, from another country, in front of Caitlin Gilbert today. I provide support to one of Ms. Gilbert’s clients who is going through a difficult personal situation, fraught with anxiety. Ms. Gilbert has been compassionate and attentive to this client’s needs and provided her client with excellent advice and guidance. Having met with her myself, I can attest to her passion for and commitment to working with clients who are in sensitive situations, as well as to her depth of knowledge of the law required to ensure the best possible outcomes for them. I would not hesitate to recommend her.

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Danny

Matter Type:

Divorce

Danny

November 05, 2023

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Collected on:

Great service

Brilliant service. Quick, fast and reliable.

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Heather

Matter Type:

Child Access

Heather

September 25, 2023

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Collected on:

Outstanding service

The service I received from caitlin was phenomenal she listened to everything I had to say without judgement and offered incredible advice

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Heather

Matter Type:

Child Access

Heather

September 25, 2023

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Collected on:

Outstanding service

The service I received from caitlin was phenomenal she listened to everything I had to say without judgement and offered incredible advice

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Emma

Emma

August 08, 2023

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Collected on:

Caitlin Gilbert

Caitlin represented me in a case with my childs dad for about 3 years this case went on for. She was supportive, helpful and such a lovely woman. She's fantastic and professional and is communicative through all the process. I cannot thank this amazing women enough and all the team at freelands. From start to finish I have always felt well supported and always kept right on the whole process.

Thank you so much again.

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Feeney

Feeney

July 20, 2023

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Collected on:

Assistance in purchasing property

Professional, accurate and friendly service throughout. Kept updated throughout and everything dealt with in a timely manner.

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About this branch

Regulated by

Law Society of Scotland

Legal services