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How Smail & Ewart Ltd Compares

Value for money

!

Limited data.

This firm - 40%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Smail & Ewart Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Smail & Ewart Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 100%
About Right 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

!

Limited data.

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Smail & Ewart Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Smail & Ewart Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 25%
No 75%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

!

Limited data.

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Smail & Ewart Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Smail & Ewart Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 25%
No 75%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Smail & Ewart Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

2.0/5

Reviews summary

  • Excellent

    1
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    3

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Natalie

Matter Type:

Child Access

Natalie

February 23, 2023

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Collected on:

Family lawyer

Been excellent from start to finish everything done within time scale would highly recommend alie she’s so polite and been really helpful

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issy

Matter Type:

Disputed Trusts

issy

March 29, 2022

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Collected on:

I agree with the other two one star reviewers - don't touch them!

After months of hassle, incompetence, time wasting and bad service, I eventually got my deceased Mother's estate finalized by these solicitors. They ended up taking almost 10% in 'fees' from an already very small estate, all after giving me nothing but problems from start to finish and making excuses for their poor service. Don't touch them with a barge pole, I beg you, there are hundreds of honest and competent solicitor firms out there who will provide a service and lay out the fees/terms and actually do what they're supposed to do - I honestly could very easily done the whole thing myself within weeks with no anxiety! Be careful who you choose to be your solicitor for family law or anything else, there are some very strange ones out there who should be avoided, this being one of them.

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Karen

Karen

January 14, 2022

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Collected on:

Don't go near

Incompetent slow rude
Customer service zero

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Russell

Matter Type:

Family law

Russell

May 21, 2017

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Collected on:

Poor Service and excessive charges.

Took 14 months to execute a very simple Will, which should have taken 6 months. If they deprioritsed the work they certainly prioritised the charges. Everything charged at £264 per hour regardless to who did the work. Even charged you for an audit to validate the so called work. No itemised bill, and bill completely excessive. There must be a much better option in the area.

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Smail & Ewart Ltd are accredited by

accreditation

About this branch

Description

Smail and Ewart offer a "one stop shop" for our clients property purchase and sale needs, offering in-house estate agency and conveyancing services. We are members of S1 Homes, On the Market and the Edinburgh Solicitors Property Centre (ESPC). Smail & Ewart are pleased to be able to offer competitive rates for Home Reports through our nominated Surveyors. Our range of professional services includes the preparation of wills and executries, general civil court work and financial services (offered through our recommended Independent Financial Advisor). Smail and Ewart - for all your legal and property needs.

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Housing & Property
    • New home purchases and sales
    • Purchase and Sale
    • Residential Conveyancing
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