wajira shantha
Collected on:
Amazing Service
Great service throughout the process. Would recommend
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KLR Solicitors
02083006666
At KLR Solicitors our priority is your legal security. For more than 14 years, we have represented individuals in diverse legal areas. We represent each person individually and invest our very best minds in every case we take on. Your legal success, is our number one priority. Read more...
Also known as - Klr Solicitors
- Address
- DA14 6DW
- 02083006666
- www.klrsolicitors.co.uk
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Accreditations
How KLR Solicitors Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of KLR Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using KLR Solicitors. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used KLR Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how KLR Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used KLR Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how KLR Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that KLR Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Average
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Matter Type:
Wills
Maureen
Collected on:
Updating a will
A big thank you to Michelle and the team for helping me update my will. It took several drafts and a lot of patience but I am very grateful for all the help and support and it took a lot of the worry away from me.
thank you so much
Maureen Finneran
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Julie
Collected on:
Advice on Will
We are very pleased with the service we received from KLR. From the time I made a phone call regarding a Will. I received a telephone call back immediately from Michelle who listened to my concerns and an appointment was made for us to meet. Michelle was friendly, professional and very efficient. She made us feel at ease. She dealt with everything very promptly. I plan to use KLR in the future and have recommended them to friends and family.
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Francesca
Collected on:
Amazing service
If you need help in family law matters, Greg and his team are amazing through such a difficult time they made the process so much easier and would highly recommend them to anyone needing help with arrangements regarding children.
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Matter Type:
Divorce
John-Paul
Collected on:
Fantastic company
I had difficulties with my divorce and the financial settlement between both parties. I reached out and Preeya provided a calm and collected service, allaying any fears I had or concerns.
She really did provide a brilliant service.
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Louise
Collected on:
Unprofessional
Please think twice before using this firm. I enlisted their services to deal with my Dads probate matters when he sadly passed away. I found them to be unprofessional and disrespectful they caused me a lot of stress and upset. Official paperwork sent off had mistakes, facts and figures were recorded wrongly, there was a total disregard for my data protection, they doubled their fees, I believe I was overcharged for disbursements, despite asking numerous times I have never received an explanation or refund and I believe I was misled/lied to more than once.
It took them over 15 weeks to reply to my complaint. They admitted all the mistakes made and had to undertake additional work to correct them.
I am still waiting for the deeds of my house to be updated due to the fact that it took them 3 months to submit the forms to land registry.
I’d like to think they feel embarrassed and ashamed at their quality of service, it is a terrible way to treat a client, especially one that is going through such a dreadfully sad time.
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Lynn
Collected on:
Review of service by Michele Philipps
Very friendly and professional…attractive office and comfortable environment…thank you Michele.
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Matter Type:
Wills
Julie
Collected on:
Changing my Will post Divorce
Michelle Philips was friendly but professional when I needed to change my Will (after Gregg Tolliday had successfully got me through my divorce). Michelle gave me great advice and I felt confident with the way my Will written.
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Matter Type:
Divorce
Gurpreet
Collected on:
Divorce proceedings
I felt overall the service received was average. I felt I had to chase a lot of the time to get an update. I didn’t like the fact I couldn’t speak to Preeya without a booked appointment which was like 1 week wait. Took 2 years for my divorce to be finalised, which is a long time. Preeya could’ve been more proactive, and the charges for such service was too high.
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Davide
Collected on:
Family law
Poor service and no empathy from Gregg, difficult to approach and always impossible to obtain a proper explanation about the case. He is working from home and despite spending a fortune I never seen him in person. Disappointing
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Reviews collected from
Angela
Collected on:
Angela
Stay away from this firm. I do not wish to bore you with the details of my case as it would take a few pages to explain, but suffice to say that I hired them as my conveyancing solicitors and because of them I lost my buyer. Due to their lack of professionalism, I had to chase them every week as they were not responding to the buyer's solicitor's emails; they failed to request certain reports and eventually, after 5.5 months of process, my buyer pulled the offer citing it was taking too long. This ended up costing me thousands of £ because I did need to move, and so I had to get a second mortgage for the property I was buying, instead of porting the one I had and when I eventually sold, I had to pay off the bank for ending the mortgage early. I also realized - and I have written proof - that they lied to me in a couple of occasions, for which I have reported them to the SRA and the Ombudsman. Before I reported them, I emailed them (a total of 3 times) asking for the process to submit a formal claim. Nearly 4 months later I had not heard back from them. Ridiculous, I can't recommend enough to use any of the other hundreds of firms available.
PS: pls see below in the reviews Samanthi and other employees have rated it 5 stars...!!! Only reason why they are so highly rated.
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Grant
Collected on:
Grant
Due to their lack of professionalism, we had to chase them every week as they were not responding to the buyer's solicitor's emails, they failed to request certain reports and after almost 6 months of process, the buyer pulled the offer because of the delays caused by this firm. This ended up costing us thousands of pounds due to not being able to port my mortgage and paying penalty fees to the bank. We aIso have written proof that they lied to us in a couple of occasions, for which we have reported them to the SRA and the Ombudsman.
Before I reported them, I emailed them 3 times asking for the process to lodge a formal complaint, we have never heard back from them. Felt like they just took our money and didnt care what happened after that point.
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Gar
Collected on:
Gar
Fantastic service, I had the pleasure to work with Gregg Tolliday, I'm still in the process but wanted to mention, how, helpful, empathetic ,professional and honest he has been so far, thank you Gregg!!
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Nilanjana
Collected on:
Nilanjana
We used them for our new house, service was slow but still acceptable. Now its being 5 months we have not received deed of our new house, we are trying to get hold of solicitor Samanthi Perera, but she is not bothered to get back on texts, emails, and calls. On calling on office landline too, she dint come online. We are waiting to hear from her for around 3 months now. We had some additional paperwork also for the property to be done for which they agreed to do but they are just holding us without any updates or atleast courtesy to return calls or texts. Can't believe someone can b so unprofessional. If you think you can't do, atleast be upfront and let people know instead of keeping them on wait. Everybody is busy in this world, but I think professional people have respect for their ustomers which is lacking in this firm. Stay away.
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Pat
Collected on:
Pat
Very good service, Kathy was so helpful. 10 out of 10.
Would recommend her ,infact l have .
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KLR Solicitors are accredited by
About this branch
Description
Our team is an award winning firm of solicitors specialising in Family, Matrimonial, Divorce, Children Act Proceedings, Financial Matters, Injunctions, Will Drafting, Wills Administration, Employment, Conveyancing and Immigration law.
Regulated by
Legal services
Personal areas of law
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Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
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Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Immigration
- Applications for British citizenship
- Asylum applications and appeals
- Citizenship
- EEA Family Permits
- EEA Registration Cards
- EEA Residence Permits
- Human Rights
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Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- International
- Probate
- Trusts
- Wills
Business areas of law
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Commercial Property
- Investment purchases and Buy to Let
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
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Dispute Resolution
- Mediation