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At KLR Solicitors our priority is your legal security. For more than 14 years, we have represented individuals in diverse legal areas. We represent each person individually and invest our very best minds in every case we take on. Your legal success, is our number one priority. Read more...
Also known as - Klr Solicitors
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of KLR Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using KLR Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used KLR Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how KLR Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used KLR Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how KLR Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that KLR Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used KLR Solicitors.
Matter Type:
Disputed Probate
Leigh Chatten
Collected on:
Michelle from KLR Solicitors has been professional and outstanding in resolving 2 issues for me. She has always kept in touch and advised the best course of action.
If ever I require legal help again I wouldn’t look any further. Thank You for the exceptional work.
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Besti 4⃣
Collected on:
Preeya and her team were amazing from day one to the very end, if you need a solicitor then go to KLR , they will not let you down, thank you
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wajira shantha
Collected on:
Great service throughout the process. Would recommend
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Matter Type:
Wills
Maureen
Collected on:
A big thank you to Michelle and the team for helping me update my will. It took several drafts and a lot of patience but I am very grateful for all the help and support and it took a lot of the worry away from me.
thank you so much
Maureen Finneran
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Julie
Collected on:
We are very pleased with the service we received from KLR. From the time I made a phone call regarding a Will. I received a telephone call back immediately from Michelle who listened to my concerns and an appointment was made for us to meet. Michelle was friendly, professional and very efficient. She made us feel at ease. She dealt with everything very promptly. I plan to use KLR in the future and have recommended them to friends and family.
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Francesca
Collected on:
If you need help in family law matters, Greg and his team are amazing through such a difficult time they made the process so much easier and would highly recommend them to anyone needing help with arrangements regarding children.
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Matter Type:
Divorce
John-Paul
Collected on:
I had difficulties with my divorce and the financial settlement between both parties. I reached out and Preeya provided a calm and collected service, allaying any fears I had or concerns.
She really did provide a brilliant service.
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Louise
Collected on:
Please think twice before using this firm. I enlisted their services to deal with my Dads probate matters when he sadly passed away. I found them to be unprofessional and disrespectful they caused me a lot of stress and upset. Official paperwork sent off had mistakes, facts and figures were recorded wrongly, there was a total disregard for my data protection, they doubled their fees, I believe I was overcharged for disbursements, despite asking numerous times I have never received an explanation or refund and I believe I was misled/lied to more than once.
It took them over 15 weeks to reply to my complaint. They admitted all the mistakes made and had to undertake additional work to correct them.
I am still waiting for the deeds of my house to be updated due to the fact that it took them 3 months to submit the forms to land registry.
I’d like to think they feel embarrassed and ashamed at their quality of service, it is a terrible way to treat a client, especially one that is going through such a dreadfully sad time.
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Lynn
Collected on:
Very friendly and professional…attractive office and comfortable environment…thank you Michele.
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Matter Type:
Wills
Julie
Collected on:
Michelle Philips was friendly but professional when I needed to change my Will (after Gregg Tolliday had successfully got me through my divorce). Michelle gave me great advice and I felt confident with the way my Will written.
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Angela
Collected on:
Stay away from this firm. I do not wish to bore you with the details of my case as it would take a few pages to explain, but suffice to say that I hired them as my conveyancing solicitors and because of them I lost my buyer. Due to their lack of professionalism, I had to chase them every week as they were not responding to the buyer's solicitor's emails; they failed to request certain reports and eventually, after 5.5 months of process, my buyer pulled the offer citing it was taking too long. This ended up costing me thousands of £ because I did need to move, and so I had to get a second mortgage for the property I was buying, instead of porting the one I had and when I eventually sold, I had to pay off the bank for ending the mortgage early. I also realized - and I have written proof - that they lied to me in a couple of occasions, for which I have reported them to the SRA and the Ombudsman. Before I reported them, I emailed them (a total of 3 times) asking for the process to submit a formal claim. Nearly 4 months later I had not heard back from them. Ridiculous, I can't recommend enough to use any of the other hundreds of firms available.
PS: pls see below in the reviews Samanthi and other employees have rated it 5 stars...!!! Only reason why they are so highly rated.
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Grant
Collected on:
Due to their lack of professionalism, we had to chase them every week as they were not responding to the buyer's solicitor's emails, they failed to request certain reports and after almost 6 months of process, the buyer pulled the offer because of the delays caused by this firm. This ended up costing us thousands of pounds due to not being able to port my mortgage and paying penalty fees to the bank. We aIso have written proof that they lied to us in a couple of occasions, for which we have reported them to the SRA and the Ombudsman.
Before I reported them, I emailed them 3 times asking for the process to lodge a formal complaint, we have never heard back from them. Felt like they just took our money and didnt care what happened after that point.
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Gar
Collected on:
Fantastic service, I had the pleasure to work with Gregg Tolliday, I'm still in the process but wanted to mention, how, helpful, empathetic ,professional and honest he has been so far, thank you Gregg!!
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Nilanjana
Collected on:
We used them for our new house, service was slow but still acceptable. Now its being 5 months we have not received deed of our new house, we are trying to get hold of solicitor Samanthi Perera, but she is not bothered to get back on texts, emails, and calls. On calling on office landline too, she dint come online. We are waiting to hear from her for around 3 months now. We had some additional paperwork also for the property to be done for which they agreed to do but they are just holding us without any updates or atleast courtesy to return calls or texts. Can't believe someone can b so unprofessional. If you think you can't do, atleast be upfront and let people know instead of keeping them on wait. Everybody is busy in this world, but I think professional people have respect for their ustomers which is lacking in this firm. Stay away.
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Pat
Collected on:
Very good service, Kathy was so helpful. 10 out of 10.
Would recommend her ,infact l have .
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Our team is an award winning firm of solicitors specialising in Family, Matrimonial, Divorce, Children Act Proceedings, Financial Matters, Injunctions, Will Drafting, Wills Administration, Employment, Conveyancing and Immigration law.
