01795 664431
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of John Copland & Son on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using John Copland & Son. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used John Copland & Son and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how John Copland & Son performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used John Copland & Son and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how John Copland & Son compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that John Copland & Son offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Matter Type:
Disputed Probate
J
Collected on:
This is the most dishonest and untrustworthy solicitor that I have had the pleasure to come across. There incompetence is unmeasurable, the invoice is off the scale in cost. Do not use them!
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Matter Type:
Probate
David
Collected on:
Used this company twice,once when selling my shop, Which took 2 years to complete due to their incompetence, constantly telephoned them and the Secretary Famous for her catchphrase (hello John Copland And Sonnnnnns) No one is available at the moment I’ll get someone to phone you back. (No one ever did phone back )On the second occasion. they was dealing with my dads will, he passed away in March 2018 one year later they were still not capable of achieving probate.Telephoned on a number of occasions to the famous saying of (hello John Copland And sonnnnnnns)Again no ones available at the moment will get someone to phone you back. Again (no one never did)I then decided to ask for my paperwork back and go to another solicitor,I went there to collect my paperwork. Once there the secretary refused to give me the paperwork until she realised she was being recorded on video,on my I phone, she then gave me my paperwork straightaway.They charged me £900 for nothing (or should I say they stole £900 off me)I genuinely believe that the secretary should be sweeping up in McDonald’s and Tim and his wife should be flipping the burgers absolute thieves should not Be allowed to solicitor on peoples behalf,I then went to Tassells Solicitors In Faversham. It was a different grade,1st class everything was done and finished within 12 weeks, polite, Updated you constantly, when you Telephoned them You was able to speak to them straight away completely different experience absolutely brilliant serviceI (don’t use John copland &sons) if they’re local to you it is not worth it use a different solicitor do not use them they are terrible beyond belief,Tassells solicitors Was happy to pursue the case against John Copeland And Sons for the return of my money I did not pursue it any further As I was so stressed out with the whole experience
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Tracey
Collected on:
Sam worked hard to support me with a difficult personal injury claim.
Very satisfied with service and outcome.
Thankyou
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Anonymous
Collected on:
This company will mislead you and lead you along a path for there own gain. Be careful when choisi to them.
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Matter Type:
Disputed Wills
Josephine
Collected on:
I’m disgusted letting my brother overturn our late fathers will. Making a mocery of The Last Will and Testament.
Forcebly making me stand down as executor and them telling me to make my choice of family friends The company making me not by brother dig up dirt s explaining will not valid extra and threatening criminal action.
No invoice as yet
If anyone is considering using this family business think again
Poor value
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Matter Type:
Divorce
Ellie
Collected on:
Thank you for your excellent care and support with my divorce.
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Nathan
Collected on:
I used this company to evict a tenant from my house. Quoted £2000-£2500. Never got an interim bill from them. They Kept asking for money for various things. At the end of the eviction they presented me with a bill for over £5500. I argued the bill and got it brought right down because they completely broke the rules and regulations of the law society and legal ombudsman. They gave me false information when I was complaining telling me the ombudsman wouldn’t entertain my complaint unless I had paid half their bill. Complete fabrication on their part.
If you are looking for a solicitor don’t use this firm. They are unreliable and completely overcharge you without your knowledge. Reading other reviews they seem to have a habit of overcharging clients and not keeping them informed of rising costs.
AVOID THESE PEOPLE LIKE THE PLAGUE.
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