Sally
Collected on:
Excellent service
Very professional and helpful, made a complicated task very simple
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Aletta Shaw Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Aletta Shaw Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Aletta Shaw Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Aletta Shaw Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Aletta Shaw Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Aletta Shaw Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Aletta Shaw Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Sally
Collected on:
Very professional and helpful, made a complicated task very simple
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Matter Type:
New home purchases and sales
Adam
Collected on:
This review is for a different branch.
I bought my house using Aletta Shaw a couple of years ago. They were clumsy during the process. Completed in January, settled up their bill - Ok, Fine.
Then in February, they contacted me to let me know they had forgotten to charge me for something. less than £300. Not ideal. Paid it. Ok, Fine.
Then in DECEMBER, they contacted me to let me know they had missed something else. £1400! This time i was more hard up due to a personal situation. They threatened a formal debt recovery avenue and i paid up. Not Fine.
An unpleasant experience.
Sloppy. Avoid.
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Solin
Collected on:
This review is for a different branch.
We recently worked with Katie McCaughin from Aletta Shaw solicitors for our first home purchase, and we couldn’t be happier with the experience. The process felt smooth and straightforward which was pleasantly surprising given the horror stories you sometimes hear - particularly for first time buyers!
Katie was happy to answer our questions and responded quickly to emails. The whole process took just under 5 months with a chain. We feel it was good value for money.
We are genuinely grateful for Katie’s support and highly recommend her and Aletta Shaw solicitors.
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Matter Type:
Children Act proceedings
Nikki
Collected on:
This review is for a different branch.
Hazel in particular was an amazing help in a time of need. She was attentive, understanding and honest. I would definitely recommend herself and the team. Very happy with the out come. Thank you so much with all that you did.
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Kaan
Collected on:
This review is for a different branch.
I am delighted with the service I received from Lee and the team of solicitors at Aletta Shaw Blackheath. Lee was professional, listened to me, and followed up when he said he would. To be honest I signed up with Aletta Shaw because of the excellent service that was promised. Amazingly once I was signed up as a client, he continued to deliver – Lee is a first class solicitor, he showed empathy to my specific needs, offered a vast array of options to move forward with, above all, his knowledge of the law is outstanding. Really above and beyond. I have dealt with several solicitors over the years. Lee really goes the extra mile and his level of service is, in my experience, unprecedented.
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Matter Type:
Divorce
Memuna
Collected on:
This review is for a different branch.
Appointed this firm to handle my divorce and pension sharing arrangement. I am onto my 3rd solicitor with this firm. Their work is riddled with inaccuracies, which are often to my detriment. In one instance, I waited over a month for a reply to my email.
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Matter Type:
Purchase and Sale
stan
Collected on:
This review is for a different branch.
From beginning to end the service provided by Soniya,Sue and the rest of the team was exemplary. I was kept informed of every step of the process and if there was anything I needed to do to make the process easier. I have used Aletta Shaw Solicitors previously and will continue to do so for all my legal requirements.
Recommended
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Matter Type:
Settlement Agreements
Denise
Collected on:
This review is for a different branch.
I was recommended to Aletta Shaw by a family member who had used them previously and I received excellent service. I needed a very quick turn around for an employment issue and only had a few days to finalise. The team were very professional, gave good advice and completed in the required time. I would use again and recommend.
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paul
Collected on:
This review is for a different branch.
I had the misfortune to speak to Aleta Shaw. Never have I ever come across a company that was so unhelpful. Not interested from the start and made every excuse why I could not have an appointment. The senior lawyer for litigation was unable to articulate why she could not help. Total embarrassment. Phone calls and emails not returned. Avoid this company at all cost.
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Miss
Collected on:
This review is for a different branch.
Great experience with Emilia from Aletta Shaw. Given the intricate nature of the case her pragmatism and transparency was much appreciated and reassuring at times of need. She kept constant communication and never failed to inform me of the status of my case - she often went above and beyond to ensure I was equipped and well-informed at all points. I especially appreciated her patience at points where I insisted on my own personal approach; her creative solutions to the issue informed by her expertise and her willingness to work with me to reduce further stress. Would recommend her services to others and am immensely grateful for her help.
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