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How Owen Paulo Legal Limited Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Owen Paulo Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Owen Paulo Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 2%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Owen Paulo Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Owen Paulo Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Owen Paulo Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Owen Paulo Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Owen Paulo Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    123
  • Very Good

    6
  • Average

    0
  • Poor

    2
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Matt Noutch

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matt Noutch

November 21, 2024

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Collected on:

Great all round service

Owen Paulo is a great firm. Their service was smooth, friendly and efficient. Responses to my queries were prompt and clear. I would definitely recommend them to anyone going through a property purchase. Thanks again to Lucy, Caroline and the rest of the team.

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Jack Wharton’s

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Jack Wharton’s

November 18, 2024

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Collected on:

Start to finish buying a house

From the moment I spoke to Owen Paulo to the final we exchanged the process & the people have been amazing.
The one person that has helped me so much is Christopher Grove I can’t thank him enough.

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Puiu Ioan Adumitroaie

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Puiu Ioan Adumitroaie

November 14, 2024

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Collected on:

Buyer

My experience with Owen Paulo solicitors was great, as following their extremely professional service, everything went smoothly and fast when purchasing the property. Thank very much

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Chloe

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Chloe

November 11, 2024

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Collected on:

Buying our first home

Buying our first home through shared ownership, Lucy and Caroline were great at explaining each stage of the process and keeping us informed, any queries we had were very quickly responded to, even if they were still just waiting for more information we would always get an update as to how we were proceeding
Overall very happy with the level of service we received from the Owen Paulo team!

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Anonymous

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Anonymous

November 11, 2024

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Collected on:

Excellent service

Lucy and the team did a wonderful job supporting our house purchase - they were very repsonsive and kept us informed throughout the process.

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Rawan

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Rawan

November 07, 2024

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Collected on:

Selling my flat!

Lauryn and Phoebe were very helpful and informative. Their communication was great. Only gave 4 stars as even though they were communicating over email but they were not good on picking up phone calls which was quite frustrating at times. Overall, I would recommend this firm again!

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Kelly summers

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Kelly summers

November 07, 2024

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Collected on:

Brilliant from start to finish

Lovely bunch of ladies nothing was to much trouble for them

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Brooke Beadle

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Brooke Beadle

November 07, 2024

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Collected on:

Great service and incredibly helpful

Lauryn and the team at Owen Paulo were incredibly efficient and supportive throughout our home-buying process. They made the experience enjoyable, relieving much of the typical stress involved. Their expertise, clear communication, and attention to detail were truly outstanding.

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Ryan

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Ryan

November 07, 2024

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Collected on:

So much help

Really happy with the whole process with Lynn, Ellie & the whole team at Owen Paulo.

Very helpful, answered any questions we had and all their forms were clear.

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Amanda Wray

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Amanda Wray

November 05, 2024

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Collected on:

Great service

The process of purchasing a house on my own is new to me, Lucy and Caroline were very helpful and explained things to me in great detail, my queries were answered promptly. A great team.

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Reviews collected from

Joseph

Matter Type:

Purchase and Sale

Joseph

October 25, 2024

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Collected on:

Joseph

Great service from Owen Paulo. Lorraine steered us through a challenging sale, keeping it calm and reassuring throughout the process. Thanks for helping us to get over the line!

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Olivia

Matter Type:

Purchase and Sale

Olivia

May 27, 2024

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Collected on:

Olivia

I appointed Owen Paolo when buying a shared ownership property and primarily liased with the Resales specialists Lucy Owen and Caroline Young- I had an excellent experience with both of them and would highly recommend! No question felt too big or too small and I always trusted that they would respond in a timely manner. Any time I chased for updates, I could rely on them to respond promptly and professionally to let me know where things had got to and what the next steps were. They explained the many steps of the process clearly and were also honest with me about timescales from the start and throughout, which I really appreciated. My particular transaction ended up being very complex and it really helped knowing that Caroline and Lucy were on the case with all the complicated details and would action my many requests for more information from the other parties involved.

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diversia

diversia

May 10, 2024

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Collected on:

diversia

Hello, we are working with Owen Paulo, but there is very little communication with them, but we write to them to ask about the process and they tell us that they verify the papers, we have been with them since February and we are a little sad, since I read bad comments about them, but I also read good ones, I hope our purchase of our first house ends with triumph...

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Billy-Ray

Matter Type:

Purchase and Sale

Billy-Ray

April 14, 2024

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Collected on:

Billy-Ray

I used Owen Paulo for my recent house purchase, bought new build shared ownership and am happy with the service I received. I was completely unfamiliar with the process beforehand and the staff made the whole process really clear and straight forward, and kept me up-to-date along the way.

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Yanal

Matter Type:

Purchase and Sale

Yanal

February 23, 2024

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Collected on:

Yanal

Isabel Guerin-Trickey has truly set a benchmark for innovation and problem-solving in an area where precedents are scarce and conventional methods fall short. Not only did she tackle an issue that was far from common practice, but her creative approach and determination led to a resolution that was both effective and forward-thinking. Isabel didn't just meet the required standards; she went above and beyond to ensure the solution was not just a temporary fix but a step towards long-term improvement. Her willingness to go the extra mile to assist was not only impressive but also incredibly reassuring. It's rare to encounter someone so dedicated and capable of thinking outside the box, and for that, Isabel deserves the highest commendation. Her (and Owen Paulo's) work ethic and innovative mindset are truly exemplary.

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Owen Paulo Legal Limited are accredited by

accreditation
accreditation

About this branch

Description

We have seen resales and staircasing grow from a bi-product of new build shared ownership conveyancing, into a major part of the industry and we are extremely proud to be the only firm in the country solely specialising in these particular types of conveyancing. Some of our conveyancers have been in this sector for over 20 years and with the same staff from Direction Law, we have built relationships with many housing associations and mortgage brokers who are happy to direct clients our way as they know we have the knowledge and expertise. We have a passion for pre-loved affordable housing and that translates into our conveyancing.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Housing Associations
    • Lease Extensions
    • Leasehold properties
    • New home purchases and sales
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Transfer of title
    • Transfers of equity
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