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How Owen Paulo Legal Limited Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Owen Paulo Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Owen Paulo Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 1%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Owen Paulo Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Owen Paulo Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Owen Paulo Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Owen Paulo Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Owen Paulo Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    159
  • Very Good

    8
  • Average

    0
  • Poor

    1
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Anonymous

March 24, 2025

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Collected on:

Would totally recommend

It was great working with Ann, joel & Lisa. They were super helpful and explained everything clearly to a first time buyer like me.

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Katy Julian

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Katy Julian

March 19, 2025

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Collected on:

1000% happy customer with a smile

Where to even start… I could not have asked for more. My first house purchase and Chris and Eleanor smashed it they were professional, helpful, friendly and great team work, they were thorough and got the job done which I couldn’t fault from start to finish. They talked me through every step of the way with ease. Responded to emails straight away, picked the phone up when needed and was there to reassure me.

A shout out to the whole team involved from start (signing up with Owen Paulo) to the end (giving a review) you all played an amazing part in my journey. So a big shout out thank you to you guys 🙏

Now I’m one happy house owner and I couldn't highly recommend this company enough to put your trust into.

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Charlotte

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Charlotte

March 19, 2025

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Collected on:

Brilliant company

I would absolutely recommend Owen Paulo solicitors to anyone. They were extremely helpful and ensured all of our questions were answered regardless how silly they were. We had some complications on the other party’s side however Christina and Katie gave us some reassurance when we felt like we were going no where.
I will admit- the final fees were a little bit higher than we expected but that was our fault because we initially didn’t read the T&Cs properly! Regardless, they were incredibly low considering how long it took for the other party to be ready for us to move in.
Their communication is immensely quick- even to the point where Katie would respond within minutes to some of our queries!
Overall, we are completely satisfied with our customer service and would definitely use again in the future! Many thanks to the team for getting this move finalised.

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Naveed Abid

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Naveed Abid

March 18, 2025

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Collected on:

Excellent Service – Transparent & Cooperative Solicitors

I had a great experience with Owen Paulo Ltd while purchasing my shared ownership flat. They were transparent, cooperative, and kept me informed throughout the process. Their professionalism and clear communication made everything smooth and stress-free. I highly recommend their services!

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Tina Brookes

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Tina Brookes

March 18, 2025

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Collected on:

Best Shared Ownership conveyancing

I was, quite by luck, able to instruct Owen Paulo before my buyer did so. The HA involved had others on their panel and sadly for my buyer she chose one of them. Great communication with Joel who was always happy to speak/email me and thankfully Ann was able to get the sale across the line.

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Izzi Rimmer

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Izzi Rimmer

March 18, 2025

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Collected on:

Excellent Solicitors

Owen Paulo were supportive and prompt throughout the entire purchase of my home, making sure I knew what was going on and was able to get everything done in time

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Anonymous

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Anonymous

March 18, 2025

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Collected on:

Shared ownership buyer

Process was very smooth and felt well informed the entire time.

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Alexandra Beeker

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Alexandra Beeker

March 18, 2025

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Collected on:

Sale of shared ownership property

Very professional service offered by the company

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C King

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

C King

March 18, 2025

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Collected on:

Great experience Overall

Having never bought a house before I didn't really know what to expect. I purchased a shared ownership house and was happy with the service, yes there is lots of paperwork and waiting but it is understandable. I was kept informed either by emails or phone calls. The whole process did take a while but it was the housing association dragging its heels.
I would recommend and look to using in the future when I staircase.
Thanks:)

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Michael Dineen

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Michael Dineen

March 09, 2025

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Collected on:

Buying a Property

Ann Beake and her team, also others I spoke to at Owen Paulo, such as Joel Taylor were extremely
professional. and helpful.

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Reviews collected from

Liz

Matter Type:

Purchase and Sale

Liz

March 25, 2025

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Collected on:

Liz

Chris Grove was the best solicitor I've ever come across and I can't praise him highly enough. Selling shared ownership is never easy but throughout the process he never failed to keep me updated on even the smallest details, set realistic expectations, made suggestions and always answered the phone quickly and replied to emails promptly. All of it with a lovely no nonsense manner and easy to understand non legal jargon language. I wouldn't hesitate to use Owen Paulo again. Thank you so much Chris!

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sophie

Matter Type:

Purchase and Sale

sophie

March 21, 2025

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Collected on:

sophie

If it was possible to give these people more than 5 stars, I would!

Lucy & Caroline were exceptional in absolutely every aspect from start to finish. Although we never spoke verbally and all via email, no question was ever too silly or pointless from us, they would answer everything and anything in detail and so quickly! we very rarely waited more than a couple of hour's for a reply.. and even if we emailed just as they were closing, we would always have a reply the next morning. Anytime we would email and have a little moan because we were frustrated with the time that things were taking (not their fault I want to add) they would always reply and say they understood and every email just felt very personal and as though they really did care.
I would recommend this company to anyone. We cannot fault them and we will never, ever forget everything they did to help us and the support and professionalism that was given by them. We looked at lots of different solicitor firms and got quotes back and compared to lots of others, the price was very fair for the service and knowledge they offer. Thank you so much to Lucy and Caroline!

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Kochurani

Matter Type:

Purchase and Sale

Kochurani

February 14, 2025

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Collected on:

Kochurani

I had an excellent experience working with Owen Paulo Legal Services during my house purchase. From the outset, they were professional, responsive, and ensured that the entire process ran smoothly. They kept me informed every step of the way, answering all my questions clearly and promptly. The team was thorough, ensuring all legal aspects were properly handled, and they helped me navigate any issues that arose with ease. I highly recommend Owen Paulo Legal Services for anyone looking for reliable and efficient legal assistance when buying a home.Special thanks to Elenor, Christopher,Hannah and Alison.

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Andy

Matter Type:

Purchase and Sale

Andy

January 30, 2025

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Collected on:

Andy

Great Service. Great communication, definitely recommend.

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Phoebe

Matter Type:

Purchase and Sale

Phoebe

January 29, 2025

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Phoebe

We used these solicitors for the purchase of our first shared ownership home! The legal knowledge was superb. I always felt like I was in safe hands. Couldn’t recommend them enough!

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Owen Paulo Legal Limited are accredited by

accreditation
accreditation

About this branch

Description

We have seen resales and staircasing grow from a bi-product of new build shared ownership conveyancing, into a major part of the industry and we are extremely proud to be the only firm in the country solely specialising in these particular types of conveyancing. Some of our conveyancers have been in this sector for over 20 years, we have built relationships with many housing associations and mortgage brokers who are happy to direct clients our way as they know we have the knowledge and expertise. We have a passion for pre-loved affordable housing and that translates into our conveyancing.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Housing Associations
    • Lease Extensions
    • Leasehold properties
    • New home purchases and sales
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Transfer of title
    • Transfers of equity
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