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How Mackenzie Jones Solicitors Limited Compares

Value for money

!

Limited data.

This firm - 99%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Mackenzie Jones Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Mackenzie Jones Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Mackenzie Jones Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Mackenzie Jones Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Mackenzie Jones Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Mackenzie Jones Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Mackenzie Jones Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    144
  • Very Good

    2
  • Average

    1
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Janet Beardsell

Verified review

This review has been left by a verified client who used Mackenzie Jones Solicitors Limited.

Janet Beardsell

July 10, 2025

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Don’t go anywhere else!

I can’t recommend Mackenzie Jones solicitors enough. We recently instructed them to manage the sale of our property in Anglesey.
They were consistently professional and considerate. All communication was prompt and efficient.
It’s quite stressful selling your home but the team made it a walk in the park! Thank you so much Hannah, Shannan and Sabrina.

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David Jefferay

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This review has been left by a verified client who used Mackenzie Jones Solicitors Limited.

Matter Type:

Residential Conveyancing

David Jefferay

July 08, 2025

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Excellent, efficient service

Having bought and sold quite a few properties over the years, it was refreshing to find a competent and efficient firm. Laura and Stephanie were very proactive and were always very responsive. Thanks you.

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Hettie

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This review has been left by a verified client who used Mackenzie Jones Solicitors Limited.

Hettie

July 07, 2025

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Incredible Service

I am super grateful for Hannah Oaks and Shannan Bush's help with the Sale of my property. They have always been super helpful at explaining the process with me. Very efficient in their responses and progressing the sale through, despite a few set backs along the way. I highly recommend their services and will definitely be using them again in the future.

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Jessica Wilson

Verified review

This review has been left by a verified client who used Mackenzie Jones Solicitors Limited.

Matter Type:

Purchase and Sale Of Commercial Property

Jessica Wilson

July 05, 2025

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Sale & Purchase

Overall we had a good experience and moved in 4 months after accepting an offer on our house & purchasing a new one. The only disadvantage would be the communication, we know solicitors are extremely busy but from the point of the seller / buyer it’s one of the most important things we will ever do in our lives and I think a bit more empathy for that would be good. Our solicitor always answered the phone which was great but sometimes we’d be greeted with a tone that makes us feel inferior and it wasn’t very nice. We don’t have legal degrees and we pay for a solicitor to explain legal language but sometimes this wasn’t clear to us and when we’d ask for more information we’d be made to feel silly. The process itself was quick and smooth but I’d just think clients would appreciate it if you put yourselves in our shoes and understand how important this is for us, you may have many clients but we only have one solicitor who is handling the biggest transaction of our lives. May I also add that Sara was lovely, she had compassion and was very friendly.

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Catherine Brady

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This review has been left by a verified client who used Mackenzie Jones Solicitors Limited.

Matter Type:

Purchase and Sale

Catherine Brady

July 03, 2025

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Collected on:

Selling of our barn

Efficient , kept us in the loop . Prompt response in all communication . The process went smoothly. Hopefully completion of our purchase runs the same .

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Jane Clarke

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This review has been left by a verified client who used Mackenzie Jones Solicitors Limited.

Matter Type:

Residential Conveyancing

Jane Clarke

June 30, 2025

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Collected on:

Conveyancing

Thank you to everyone involved especially Sabrina Devlin you have been amazing x

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Ellie

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This review has been left by a verified client who used Mackenzie Jones Solicitors Limited.

Matter Type:

Residential Conveyancing

Ellie

June 27, 2025

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Outstanding

Used Mackenzie Jones as my solicitors to purchase a property and they made the process so incredibly straightforward. Stephanie and Laura were incredible and I could not thank them enough for all the help!

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Jones

Verified review

This review has been left by a verified client who used Mackenzie Jones Solicitors Limited.

Matter Type:

Residential Conveyancing

Jones

June 27, 2025

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Collected on:

House sale

Excellent service, rapid response. Would recommend using Mackenzie Jones Solicitors.

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Philip

Matter Type:

Residential Conveyancing

Philip

July 16, 2024

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Hire this solicitor for all of your real estate transactions.

I've used Suzanne as both a buyer and seller in residential real estate transactions. In both cases she was practical and on top of every item at every step of the way. In a recent transaction she was the only motivated, communicative, and competent individual involved.

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Tracy

Matter Type:

Residential Conveyancing

Tracy

June 12, 2023

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Excellent Service

I chose McKenzie Jones after I researched appointing a new solicitor for both my house and ongoing purchase. Their excellent reviews were abundant and there was no hesitation from myself when appointing them.

The team of Sam, Charlotte and Nicola exceeded my very high expectations. They were professional, efficient and above all I was aways able to speak to one of the team when I needed to as well as recieving quick responses via email about any questions I felt confident in their knowledge and expertise and this was consistent throughout my dealings with the team.

I would highly recommended the company I was delighted with the service.



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Reviews collected from

Danny

Matter Type:

Residential Conveyancing

Danny

June 24, 2025

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Danny

Jo Jones and the rest of the team at MacKenzie Jones are fantastic!
They were helpful, professional and patient throughout what was a lengthy property sale.
They, along with estate agents on both sides, made our dream move a reality. Thanks Jo ❤️

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Gareth

Matter Type:

Residential Conveyancing

Gareth

June 20, 2025

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Gareth

Second time using Mackenzie Jones for conveyancing and both times the service was faultless. Special mention to Charlotte and her team.

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Gwenllian

Matter Type:

Residential Conveyancing

Gwenllian

May 22, 2025

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Gwenllian

Mackenzie Jones did our conveyancing and we couldn't recommend them enough. Quick, professional and knowledgable, and took the stress out of what can be a pretty clunky process! Charlotte and Sara have been especially brilliant and we would definitely return. Diolch!

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Mandy

Matter Type:

Residential Conveyancing

Mandy

March 20, 2025

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Mandy

Professional and friendly from start to finish! The chain was a bit of a nightmare but Jo and Sara managed it all perfectly. Thanks so much

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robbo

Matter Type:

Residential Conveyancing

robbo

March 10, 2025

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robbo

5 stars from us for Mackenzie Jones Solicitors. We used them for the sale of our house and purchase of our new one and the whole process was very straight forward and stress free. Every step was clearly laid out for us so we knew where we were up to and what we needed to do. Any questions we had were quickly responded to. The thoroughness when raising enquiries on our behalf was also impressive, making us feel legally protected throughout the process. I would use Mackenzie Jones Solicitors again for this service!

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Mackenzie Jones Solicitors Limited are accredited by

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About this branch

Description

About us At Mackenzie Jones we’re passionate about providing our clients with the best legal advice, guidance and support. Our story began in 2000 and today, with offices in Chester, St Asaph and Menai Bridge, our client base stretches across Cheshire and the North Wales region. We have built up our business based on trust and results. The majority of our work is from returning clients and recommendations. We are the legal firm to go to. Our Goal Our purpose, which focuses on our clients, is to deliver an excellent quality service that combines experience, dedication, technology and innovative legal thinking that only has our clients’ interests at heart. We are accredited by The Law Society and have been awarded their LEXCEL Quality Mark, demonstrating that we have achieved best practice management standards. As a full-service law firm, we have experts in everything from personal injury claims and family law to real estate and commercial law. Whatever you need us to help you with, you can be sure that we will work in partnership with you to reach a positive outcome. We are also proud of our corporate social responsibility strategy which ensures that we support local charities and projects and provide pro bono work to those who need it most.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Family Law
    • Change of name
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • High Net Worth Divorce
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Freehold Enfranchisement
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Notary
    • Notary
  • Personal Injury
    • Amputation
    • Back Injury At Work
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Children's Accident
    • Children's Serious Injury
    • Cycling Accident
    • Defective Work Equipment
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Horse Riding Injury
    • Manual Handling
    • Motorbike Accident
    • No Win No Fee
    • Pedestrian Accident
    • Personal Injury Law
    • Road Traffic Accident
    • Serious Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Supermarket Accident
    • Welfare Issues After Serious Injury
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Contracts and Agreements
    • Sales and Purchases
    • Share option schemes
    • Shareholder Agreements
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