Glynis Ruth
Collected on:
Audrey Hutton’s Estate
Everything to do with my mum’ estate was delt with extremely efficiently. Emails were answered very quickly. All in all a very positive experience.
Was this review helpful?
Wright, Johnston & Mackenzie LLP
01463 234445
- Address
- IV2 3BL
- 01463 234445
- www.wjm.co.uk
View map
How Wright, Johnston & Mackenzie LLP Compares
Value for money
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Wright, Johnston & Mackenzie LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Wright, Johnston & Mackenzie LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Wright, Johnston & Mackenzie LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Wright, Johnston & Mackenzie LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Wright, Johnston & Mackenzie LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Wright, Johnston & Mackenzie LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Rankings by area of expertise
The rankings below show the areas of expertise that Wright, Johnston & Mackenzie LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Become Verified
Wright, Johnston & Mackenzie LLP only have 8 reviews listed here
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Top Rated Law Firms - Highly Recommended and Recently Used By Clients Like You
Review Sources
Client Reviews
Reviews summary
-
Excellent
-
Very Good
-
Average
-
Poor
-
Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Jacqui
Collected on:
Late Estate
My late mother's estate was being handled by Ms. Sharon Leckie while she was working at another firm. She then moved to Wright, Johnston & Mackenzie Llp. Ms. Leckie has been a pleasure to deal with. She has kept me informed of what was happening as it happened. I would highly recommend her.
Was this review helpful?
Alexandra
Collected on:
Avoid
As someone else stated before Wright, Johnson & McKenzie are diabolical! Stay away, they almost cost me loosing a property I was trying to buy. They have no clue how other European countries legal system work and worse is that they are not willing to learn. They are inexperienced or at least the ones they assigned to my conveyancing were and ask for absurd documents or contacts from 12 years ago when they were provided with legal translations just becasue they thought they know better. Well stay away or you will be delayed. Needless to say no appoligies for the poor service which is more costly than other better solicitors in the area. Avoid at all costs!
Was this review helpful?
Ally
Collected on:
Slow, Poor Customer Service, Continual Obfuscation
You'd expect a firm you're paying tens of thousands of pounds to complete a fairly standard(albeit a little different) legal procedure to be transparent, communicative and helpful, but Wright, Johnson & McKenzie have been diabolical.
They have given us literally no useful information regarding what is happening or any idea of a timeframe. They have been appallingly cryptic and obfuscating for the last 5 months since my deceased Mum's house was sold. A close friend who has been in the legal profession for 12 years - who I made aware of what's to be done - said: "they(the lawyers) don't seem very helpful or accomodating".
Don't use this firm if you want transparency, speed of service or helpfulness.
Was this review helpful?
Matter Type:
Transfers of parts of land
Andrew
Collected on:
Land Tribunal success
This review is for a different branch.
As a farmer this was all a surprise when EE's documents arrived but Liam quickly identified our options and succinctly responded and kept it simple as EE continually didn't accept the facts of the case. After many iterations, the LT ruled 100% in our favour due to the way Liam continued to focus on the key aspects of our position
Was this review helpful?
Matter Type:
Discrimination at Work
SARAH
Collected on:
Personal experience of WJM
This review is for a different branch.
From my first contact with the firm my case was handled efficiently and the matter was passed to the most appropriate Lawyer. There was some time pressure to get legal advice and a call to discuss my problem was arranged very quickly. Our contact with the Firm was over a 2 year period. The advice we received was well thought-out, well structured and put in an easy to understand format with options and pro's and con's described of different options. The 2 year period was a roller-coaster of emotions but every email, every teams meeting put us at ease and gave us confidence in our Lawyer and our case. Our Lawyer was methodical, efficient and experienced. All communications were clear and timely and his expectations of us were explicit and easy to understand. The pressure was taken away from us, allowing us just to get on with the day job, in the knowledge that the case was in safe hands. Consideration of costs was also evident with other members of the Firm being brought in to help minimise costs. We always felt that the case was moving forward and that we could contact the Firm at any time and would receive a rapid response.
We have had other work done by the Firm which was also done well. We will be using this Firm going forward for all our Business legal needs.
Was this review helpful?
Matter Type:
Partnership and LLP law
James
Collected on:
Calm reassurance
This review is for a different branch.
We had encountered a situation that needed to be resolved within a short period of time. We were working with lots of varying information with a partnership contract that was complicated. Liam and WJM kept us informed of all the scenarios that may happen. They worked with us to deliver a satisfying outcome that we were concerned could not have been reached without their guidance. Would recommend again.
Was this review helpful?
Steven
Collected on:
No compassion, lacks Empathy and unwilling to talk by telephone
This review is for a different branch.
We are a family who has lost two family members during Covid and were looking for Tom Quail to support the family by offering myself as an executor to my late Great Grandmothers will. Tom would not communicate by telephone, only to type up letters and forward them via his secretary. It was explained to him that the process of him declining to be executor and putting this onto my Grandmother, would cause serious health problems. Tom believes an 80 year old who is going for a hip operation and is at a serious risk of Covid is fit to carry out this role. Even with me explaining family would need to visit her home to assist with the role, this doesn't seem to phase WJM and the clear risk of bringing a virus into her home. Let's hope I don't need to make WJM accountable if the worst happens.
Was this review helpful?
About this branch
Regulated by
