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Russell - Cooke Llp

02038267539

Also known as :

  • Russell-Cooke Solicitors
4.1/5
13 Client Reviews Leave a review
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Russell - Cooke Llp

How Russell - Cooke Llp Compares

Value for money

!

Limited data.

This firm - 77%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russell - Cooke Llp on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russell - Cooke Llp. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 77%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell - Cooke Llp and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Russell - Cooke Llp performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 77%
No 23%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 77%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell - Cooke Llp and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russell - Cooke Llp compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 77%
No 23%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Russell - Cooke Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
2nd / 5
1378th / 4562
Company & Commercial
2nd / 4
1290th / 4349
Housing & Property
3rd / 5
1651st / 4234
Family Law
1st / 3
984th / 3840
Wills, Trusts & Probate
2nd / 4
1402nd / 3493
Commercial Property
2nd / 3
1245th / 3303
Employment
2nd / 5
1011th / 3089
Regulations
1st / 2
658th / 2554
Personal Injury
1st / 3
943rd / 2359
Crime/ Criminal Defence
1st / 3
745th / 2101
Immigration
1st / 2
733rd / 2004
Money & Tax
1st / 2
721st / 1838
Professional Negligence
1st / 1
513th / 1192
IT & Intellectual Property
1st / 6
350th / 1056
Dispute Resolution
1st / 2
516th / 1035
Clinical Negligence
1st / 2
446th / 938
Welfare & Benefits
1st / 3
341st / 818
Human rights
1st / 2
251st / 747
Notary
1st / 2
231st / 713
Banking
1st / 3
170th / 700
Construction
1st / 3
229th / 584
Charities
1st / 3
222nd / 564
Education
1st / 4
108th / 264

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Become Verified

Russell - Cooke Llp only have 13 reviews listed here

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Reviews summary

  • Excellent

    10

  • Very Good

    0

  • Average

    0

  • Poor

    0

  • Awful

    3

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Andrew
Housing & Property

Matter Type:

Residential Conveyancing

Andrew

March 31, 2025

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Collected on:

Brilliant and efficient service.

This review is for a different branch.

Joseph at Russell Cooke was our knight in shining armour. Our previous solicitors were causing unnecessary delays and we needed to meet the stamp duty deadline. Joseph took everything on and resolved all queries within the deadline. He was supportive, informative and diligent and he was quick to respond to our queries. I had total faith in Russell Cooke throughout the process and I highly recommend their services.

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Andrea

Andrea

July 11, 2024

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Collected on:

Worst experience EVER with Erica Jean-Marie

This review is for a different branch.

Dealing with the death of a loved one can be a traumatic event. Having to deal with attorneys who are handling the division of assets as it relates to the estate of your loved one, where the attorneys do not care, is just disheartening. My loved one passed away in 2021 and to date, I am unable to get any information as to when the estate will be resolved. The customer service is awful. Erica John-Marie does not respond to emails or provide any information. There is no sense of urgency and further, no explanation or provision of a time frame of when the estate may be resolved. Information is incorrectly and falsely reported and there is no contact by anyone at Russell Cooke to explain why or when the false information would be rectified. There is absolutely no discussion as to what the issues are - not even in a general sense. Just awful! I am wowed by this awful treatment!

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Rob

Rob

February 27, 2024

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Collected on:

Pros across the board

This review is for a different branch.

I always go to Russell-Cooke and my new favourite solicitor is Annika who facilitated a quite convoluted declaration of trust by totally getting what I needed and delivering with effortlessly professional communication.

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Maureen

Maureen

November 16, 2022

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Collected on:

slow and fees will change without explanation and for the same service

This review is for a different branch.

Slow service and fees change without explanation. At the beginning, they stated the fees that would be owed for the services. Then, months later, was told that much higher fees were due for the same services (nothing additional). When asked for an explanation of this, they did not give one, yet demanded payment of the newly amended higher fees. Unprofessional and disappointing.

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Bee

Bee

March 20, 2021

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Collected on:

Don't use this firm

This review is for a different branch.

I did not have a good experience with the Probate team. Poor communication and they put you on a treadmill with their legal fees. I couldn't believe it when the final bill was calculated. I never leave bad reviews, but I was really upset and had to share.

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Anna
Housing & Property

Matter Type:

Residential Conveyancing

Anna

February 25, 2021

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Collected on:

Excellent Client Care

This review is for a different branch.

I have used Russell-Cooke for conveyancing a few times now and each time I have been provided with excellent client care from beginning to end. I was kept informed of the progress of my transaction throughout and any queries were answered quickly and clearly. I would not hesitate to recommend the firm.

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Gillian
Clinical Negligence

Matter Type:

Medical Negligence

Gillian

February 17, 2021

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Collected on:

A truly professional and competent team

This review is for a different branch.

What a thoroughly professional approach Janice Gardner and her team took in conducting my complex medical legal claim over a period of four years. Throughout this time I was consulted and kept informed of all the major issues involved. Janice's team were always approachable, supportive and completely thorough in their investigations ensuring I received the best possible representation and outcome.

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Lawrence

Lawrence

February 15, 2021

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Collected on:

Brilliant end to end delivery

This review is for a different branch.

I was tempted to find a cheaper firm to handle my case but I'm glad I didn't. Rachel has been first class throughout the process. Whilst our case hasn't been the most straightforward she has kept in regular contact and given clear and practical advice. I would thoroughly recommend Russell-Cooke.

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Helen
Family Law

Matter Type:

Divorce

Helen

February 14, 2021

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Collected on:

V professional

This review is for a different branch.

A naturally difficult process made easier due to service received, explanation, advice and help throughout. Would highly recommend.

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Eugenia
Employment

Matter Type:

Employment Law

Eugenia

February 11, 2021

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Collected on:

Highly recommend

This review is for a different branch.

I have used Russel- Cooke twice and they have been excellent. I received prompt, personalised help with both an employment and family issue and would highly recommend them. Profesional, diligent but most importantly I felt safe in their hands and my questions were heard and attended to.

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Fraud
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Education
    • Education
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Human rights
    • Human rights
  • Immigration
    • Applications for British citizenship
    • Asylum applications and appeals
    • Citizenship
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Human Rights
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Notary
    • Notary
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Welfare & Benefits
    • Mental Health
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Environment
    • Health and Safety
    • Licensing