Wills Chandler Solicitors

This was the third time we have used Wills Chandler and once again we cannot fault them in any way.
They are the loveliest of people and special mentions to Naomi who is always there for support and advice when needed and also Mo. Thank you for an excellent service throughout.

Just want to say a very big thank you to Margaret and the team for all the assistance and preparation in a case that we thought we would be certainly be up against it as it was a council establishment we were challenging. Great advice along the way and council was terrific on the day, so good in fact we did not even go into the court except for the order in our favour. Thank you all again.

Very poor service in my opinion. I engaged Wills Chandler solicitors for legal action against my social housing landlord, they recommended also pursuing the local council, which we did. They only persisted against the council, despite contractual and policy breaches by LL - the solicitor handling my case left abruptly without notice, and I was not even informed until I chased for an update on my case. Subsequently, the solicitor who took over my case, quite frankly, seemed to have zero interest in following through with the action against my LL, which was the primary reasons for engaging them as my solicitors. I have since contacted the firm due to now being punished by LL for starting legal action, but Wills Chandler haven't even had the courtesy to respond. I will be looking through the customer care letter and submitting a complaint, as they were brought on and initially agreed to take legal action against the LL, but never even bothered, which has now left my family and I in extremely dangerous conditions.
Highly disappointing after seeing so many positive reviews.

Regret using this firm to act on our behalf with contentious probate. Very poor service, inadequate & delayed responses. Incorrect information was given too when concerns were raised about abuse of process. Mounting costs & no progress for a whole year. New solicitors have achieved far more in a much shorter timescale. Complaint wasn’t dealt with appropriately either. Solicitor’s husband responded & unsurprisingly was not impartial. Would not recommend this firm.

Naomi was excellent when managing our house sale and purchase. Quick to act, very through, kept us in the loop and explained the process.

Excellent experience with Margaret Dodson. I was a tenant and I suffered a breach of contract from the landlord. The landlord initially refused to give me a compensation for the breach. Many advised me to just give up. I then asked Margaret for advice. She carefully studied my case and stood up for me, patiently explaining to me how to deal with the situation. I followed her advice and successfully managed to obtain the monetary compensation from the landlord that I hoped for. I found Margaret to be extremely professional, clear, transparent and supportive. She cares for the clients and very quickly understand their needs and adapts the strategy to achieve their desired goals. Highly recommended!

I have used Wills Chandler on various occasions over the past 35 years, and have always received friendly, helpful and accurate help, given in a timely manner and at reasonable cost. I would not hesitate to recommend this company.

Trust is based on confidence, which in turn is based on performance. Wills Chandler has looked after two generations of Carmichael's house, flat purchases, and wills.