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How Thompson & Cooke Limited Compares

Value for money

!

Limited data.

This firm - 78%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thompson & Cooke Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompson & Cooke Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 73%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompson & Cooke Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thompson & Cooke Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 73%
No 27%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 73%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompson & Cooke Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thompson & Cooke Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 73%
No 27%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Thompson & Cooke Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

3.9/5

Reviews summary

  • Excellent

    41
  • Very Good

    2
  • Average

    1
  • Poor

    1
  • Awful

    15

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Angela

Angela

August 08, 2022

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Collected on:

Excellent service provided

We recently sold 2 houses and bought 1. The service we were provided from Mary and Lucy was second to none. Always kept us informed, quick to provide us with any information. We would recommend using this company to anybody wishing to buy or sell a house.

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Lorraine

Matter Type:

Residential Conveyancing

Lorraine

November 19, 2021

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Collected on:

Service

I can not thank Mary Dempsey and the team enough. They were fantastic from start to finish . The sale of my house went so smoothly. First class. Would recommend this team whole heartedly.
Thank you Mary

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Anonymous

Anonymous

March 18, 2021

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Professional and diligent

We are very pleased with Thompson & Cooke who were very professional and diligent. We dealt with Sharon and her team and we cannot fault them. Very reasonable expenses. Highly recommend them as solicitors

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Anonymous

Anonymous

March 14, 2021

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Your best efforts

Thank you so much for all your best efforts in getting us our first home. We really appreciate all of your time and help

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Anonymous

Anonymous

March 10, 2021

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Brilliant, professional and speedy

To Mary and team, just a little something to say thank you so much for your help during the process of purchasing our house. We are ever so grateful. You have been brilliant, professional and speedy. Should we ever need a solicitor in the future we will definitely use Thompson & Cooke again

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maxim

Matter Type:

Housing

maxim

September 27, 2017

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DO NOT GO THERE-professional negligence

DO NOT GO THERE-professional negligence, no response for weeks, waste of your money. Buying the house.They do not care about the job they do.

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Gemma

Matter Type:

Purchase and Sale

Gemma

August 28, 2024

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Collected on:

SUPERSTARS

Mary & Jude dealt with the sale and purchase for me and I couldn't have asked for any more from them. My sale completed with ease and my purchase took 8 weeks from start to finish. Nothing was too much trouble. Thank you so much for everything I wouldn't hesitate to recommend or use your services again. :)

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Liz

Matter Type:

Residential Conveyancing

Liz

July 05, 2024

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Collected on:

Sale of property

Great service provided by Mary & her assistant Jude.
Always ready to speak to you about any problems that arise & sort them out to ensure a speedy completion.
Thank you!

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Philip

Philip

April 22, 2022

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Absolutely useless!!

My Brother-in Law died eighteen months ago. Despite repeated requests from my 83 year old sister ( who spent nine weeks in hospital with a broken leg and hip during the saga) and my niece (who was suffering from cancer and subsequently died), the estate and probate has still not been settled.
To cap it all, my sister has just been informed by her late husband's bank, that she did not need a solicitor, did not need to apply for probate and that Thompson and Cooke had a moral obligation to advise her accordingly.
I have used several firms of solicitors through the years, and this practice is by far the worst, most money grabbing, unethical and useless I have ever come across.
Avoid like the plague!!

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Gavin Peter

Gavin Peter

May 04, 2021

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100% keith davis

always used thompson & cooke keith davis for buying and selling he is simply the best in his field i would say give him a call i have now used for over 25years and neve looked back

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Reviews collected from

Allan

Allan

May 03, 2022

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Allan

From start to finish the whole working process was brilliant.A very slick and well organized operation.The are polite and hard working. The finished look is perfect. Would totally recommend this company. Thanks to all involved.

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chris

chris

March 08, 2022

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chris

Don’t normally do reviews on stuff but this time I’ve made an exception..
We’ve just moved house and our conveyancing was handled by Mary Dempsey of Thomson and Cooke.

And what an absolute superstar she was!
From start and in particular at the end she moved heaven and earth to get the process completed and really went out of her way for us.

An absolute gem of a lady and Thomson and Cooke are so lucky to have her!

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Jasmine

Jasmine

November 24, 2021

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Jasmine

I received a very poor service whilst using Thompson and Cooke solicitors and I would advise anyone considering using them to avoid.

I instructed Mary Dempsey on the 15th of July. More than 4 months later I still hadn’t received my local authority searches from her despite paying for them on the 27th of August.

On one occasion it took 3 weeks for my email to be acknowledged and when it finally was there was no apology from her.

She ignored emails from my mortgage advisor asking for information until I made a complaint about it.

After more than 4 months of working with her I still had no idea about when completion would happen.

I never once received an update from her without having to chase for it and when I did it would be very brief and offer no explanation about what was actually causing delays.

Overall there’s just a feeling of a total lack of care and I ended up having to find another solicitor to take over.

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Chris

Chris

November 17, 2021

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Chris

Written on behalf of my Grandmother.

We contacted the team at Thompson & Cooke and were very happy with the initial contact.
The quotation was provided which was very competitive and done speedily.
Throughout the entire process, Nigel the solicitor dealing with the property sale was fantastic. His manner, professionalism and communication could not have been better.

Thank you to Nigel and the rest of the team at Thompson & Cooke in Stalybridge, we look forward to dealing with you again in the future.

Mrs Joy L Tracey.

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Annie

Annie

November 08, 2021

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Annie

Would like to thank Mary and Lucy for the professional, yet helpful manner in which they handled sale of our parents home. Took the stress away from me lol. Thank u both very much, greatly appreciated.

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Thompson & Cooke Limited are accredited by

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About this branch

Description

From business advice to notary services, divorce settlements to conveyancing, we will represent your interests with the highest degree of attention to detail.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Inheritance Tax
  • Notary
    • Notary
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
  • Regulations
    • Health and Safety
    • Licensing
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