Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Otten Penna Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Otten Penna Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Limited data.
ReviewSolicitors uses our community data to show you how many clients used Otten Penna Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Otten Penna Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Limited data.
ReviewSolicitors uses our community data to show you how many clients used Otten Penna Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Otten Penna Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Otten Penna Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Dominic
Collected on:
My case was complex and involved a local authority, Throughout the long process, Louise Garner represented my child's best interests whilst balancing them with what I wanted to achieve from the family court. She reassured me when I had my doubts and her council proved she had a complete understanding of the judicial process regarding family law.
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Ify
Collected on:
Experience with them were awful, when I signed up with them, their own staff members within their own office was telling me how experienced Ms W was in family law. My goodness were they wrong (that’s how they get people to register with them)! It felt like she did not take it seriously, nor did she have any idea of what she was doing. Not very vocal, not good at representing my case at all. Very good at constantly billing me though!
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