Matter Type:
Financial Matters
Michal
Collected on:
Rozdzielczość majatkowa
Bardzo dobrze wyjaśnione co trzeba zrobić żeby załatwić moja sprawe
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Optimal Solicitors is a modern, innovative and progressive law firm. We’re champions of equality and diversity, and we strive to achieve the optimal outcome for every person and business, regardless of their background. We represent private individuals and business clients, both nationally and internationally. Excellent customer service and good legal advice is at the heart of what we do. Our team is always here for our clients, supporting them across a range of areas, from business law, to conveyancing, to family law. Read more...
Also known as - Optimal Solicitors
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Optimal Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Optimal Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Optimal Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Optimal Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Optimal Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Optimal Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Optimal Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Financial Matters
Michal
Collected on:
Bardzo dobrze wyjaśnione co trzeba zrobić żeby załatwić moja sprawe
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Matter Type:
Financial Matters
Michal
Collected on:
Rozdzielczość majatkowa dotyczący mojego byłego małżeństwa
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Matter Type:
Family law
Pawel
Collected on:
I recently had the pleasure of working with Optimal Solicitors, and I am compelled to share my positive experience. From the moment I contacted them, I was impressed by the professionalism and expertise displayed by their team.
First and foremost, the communication was outstanding. The staff at Optimal Solicitors were prompt in responding to my inquiries and kept me well-informed throughout the entire process. This level of transparency and accessibility instilled confidence in their commitment to client satisfaction.
What sets Optimal Solicitors apart is their deep knowledge of the legal landscape. The solicitors demonstrated a profound understanding of my case, offering insightful advice and guiding me through each step with precision. Their attention to detail and thoroughness ensured that no aspect of my situation was overlooked.
Moreover, Optimal Solicitors exhibited a genuine concern for my well-being. They approached my case with empathy and compassion, making a challenging legal process feel more manageable. It was clear that they prioritized not only the legal aspects but also the human side of the situation.
Efficiency was another notable aspect of my experience with Optimal Solicitors. They navigated through the legal complexities with finesse, delivering results in a timely manner without compromising the quality of their work. This efficiency not only saved time but also underscored their commitment to delivering optimal outcomes for their clients.
In conclusion, I wholeheartedly recommend Optimal Solicitors to anyone seeking legal assistance. Their professionalism, expertise, and dedication to client satisfaction set them apart in the legal field. If you are in need of a reliable and capable legal team, look no further than Optimal Solicitors for a service that exceeds expectations.
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Matter Type:
Consumer Disputes
Emmanuel
Collected on:
After contacting many solicitors who refused to handle my case of a faulty vehicle that was sold to me, and the dealer refusing to take back the vehicle, I finally approached Optimal Solicitors. So far, l find their proactive, very friendly and efficient handling of my case highly commendable!
Please, keep up your highly modus operandi and good service. Yes, we need it!
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sam
Collected on:
Rang me day after day for a consultation claiming my case would be no win no fee, charged me £180 for a consultation which offered no help at all then changed their mind about the no win no fee, avoid these guys
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Matter Type:
No Win No Fee
Katarzyna
Collected on:
Very good communication and helpful. Step by step, everything was explained.
Thank you.
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Matter Type:
Divorce
blazej
Collected on:
I contacted Optimal solicitors in January and from the day one I got profesional advise
They kept me informed with every step of the process. I would highly recommend Optimal Solicitors and definitely use them again.
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Matter Type:
Accident At Work
Rafal
Collected on:
Pani Martyna podeszła do mojej sprawy bardzo profesjonalnie i jestem wdzięczny za jej szybką pomoc
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Matter Type:
Construction
Gustavo
Collected on:
The service provided by Rafael, Paulina, and Shah in my car accident case was disappointing.
Their suggestion for me to cover my own expenses, the delayed submission of my case, the insufficient compensation, the high service fee, and the unexpected additional GP fees all contribute to a negative overall experience.
It is essential to seek legal professionals who prioritize their clients best interests and provide clear and transparent communication throughout the process.
Creating extra GP fees that you were unaware of and had to pay is highly unprofessional.
As a client, I have the right to be informed about any additional charges or fees that may arise during the course of the case. Their failure to disclose this information shows a lack of transparency and consideration for my financial well-being.
Moreover, their charging a 25% fee from their services seems excessive, especially considering the unsatisfactory outcome of the case.
Charging such a significant percentage without delivering the desired results adds insult to injury.
They advised me to spend my own money on physiotherapy and additional expenses without proper guidance or assistance.
As professionals handling my case, they should have informed me about potential costs and explored options for coverage or reimbursement.
It is frustrating to invest your personal funds only to find out later that the case was delayed to submit and leading to insufficient
compensation.
The lack of transparency and commitment is next level, they don't even bored to call or email me about any changes in the case, everytime I called them was always the same answer this person is on holidays/your case had moved to different person,after 2 YEARS they send me a final offer £299 when I spent over £800 in physio only because they advised me to do.
They didn't manage the reimbursed me nothing, everything they promised wasn't true or right.
Anyway please don't use them. They're not good at all. You're better of doing it yourself.
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Matter Type:
Divorce
Malgorzata
Collected on:
Jestem bardzo zadowolona z usług tej firmy . Wszystko przebiegalo sprawnie . Polecam
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Broda9114
Collected on:
10/10 very good
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Sofia
Collected on:
Very disappointed, would not recommend. My whole experience with them was very disappointing as they were very slow in their responses and gave me incorrect information regarding the lease (I had to insist multiple times before I get the right answer).
They also failed to advise me that would be good to request an EICR certificate before completion and they failed to ask the seller to renew the EPC certificate (even though they promised me they would chase for an updated certificate).
Now, I’m trying to get hold of my case handler for the last 5 days, left emails, voice messages and even call the office multiple times regarding my contact rider, (where I actually paid additional money to them to keep my accounts open and manage the rider) and still no response!!
Absolutely disgusting!
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Damianoo
Collected on:
Professional approach to the customer and very good service I recommend!!!
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Magdalena
Collected on:
I don’t have any complaints about this company.
They are working flexible and I was happy.
Thank you for your help.
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Mira
Collected on:
(Translated by Google) I am very satisfied with the professional approach to the case and to the client, everything was discussed in detail, the lawyer was a very nice translator, she was equally competent and willing to provide advice, I will certainly recommend it to anyone who needs help and does not know English law, thank you again
(Original)
Jestem bardzo zadowolona z profesjonalnego podejscia i do sprawy i do klienta wszystko omowione szczegolowo pani prawnik bardzo mila pani tlumaczka tak samo kompetentna i chetna w udzieleniu porady napewno bede polecac kazdemu potrzebujacemu pomocy a nie znajacego prawa angielskiego dziekuje jeszcze raz
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Optimal Solicitors is a modern, innovative and progressive law firm. We’re champions of equality and diversity, and we strive to achieve the optimal outcome for every person and business, regardless of their background. Our experienced team: Remove the barriers We make sure there are no obstacles to receiving legal advice. Optimal Solicitors also has specialists on hand to provide legal advice in multiple languages. Simplify the law We explain things in straightforward terms so our clients can easily understand their legal position. With us, there are no hidden surprises – it’s about putting people first. Work to your needs We tailor our advice and support to our clients’ requirements, whether that’s meeting in person, over the phone, by video call, or through email. We represent private individuals and business clients, both nationally and internationally. Excellent customer service and good legal advice is at the heart of what we do. Our team is always here for our clients, supporting them across a range of areas, from business law, to conveyancing, to family law.