Leigh Day is a law firm established to combat injustice. Championing the underdog, the firm stands against entities and their wrong doings. Through hundreds of cases, Leigh Day secures compensation, influences legal changes, and restores justice.
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Leigh Day on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Leigh Day. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Leigh Day and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Leigh Day performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Leigh Day and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Leigh Day compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Leigh Day offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Colin
Collected on:
This review is for a different branch.
Signed up with them get compensation for the failed Woodford investment fund.
I was led to believe this was on a "No win, no fee" basis.
They failed to get compensation but still want a fee.
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juliette
Collected on:
This review is for a different branch.
I share my experience on here as my experience being a client of Leigh Day, Panagram was such that I would not want anyone to go through what I went through. The initial meeting was filled with promises and assurances that amounted to nothing. The service I received slow and second rate as I was handed a junior person who was away on leave for most of my case which meant that the solicitor in charge overall appeared to have little or no time for my case despite assuming me on numerous occasions that she was 'working very ' my case. I found her attitude unhelpful and short. After a long period of time where I thought and had been led to believe we would be going to court I felt that they bailed on me under the guise of considering the offer I had received was good enough. I felt as if they lost interest - were not on my side - did not fight my corner and when it came to actually doing the work and fighting for my physical and emotional wellbeing in an accident that had nothing to do with my doing anything wrong they gave up. I wish I had never started with them as I spent two years tip toeing in every conversation in the hope that when push came to shove they would come through which they said they would.
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Jay
Collected on:
This review is for a different branch.
After climbing from the wreckage, instructing Leigh Day is like plunging your hand into a blender. This appalling firm is simply not competent and not entirely professional. Proceed with extreme caution. The case started badly and over the following five years there were serious mistakes and failings including the failure to obtain a vital witness statement. This was followed by allegations of lying and dishonesty. The Americans would describes this firm as a 'Yard sale.' So imagine random and unwanted things carelessly strewn about in a disorganised and badly managed manner and you will have an idea of what to expect.
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Bradley
Collected on:
This review is for a different branch.
Complete waste of time, no one responds and if they do then no one has taken the time to read your emails properly. I certainly would not use this company again for anything after the poor service i have recieved. Have now gone to another law firm that is acting on my behalf and delivering a professional service.
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S
Collected on:
This review is for a different branch.
i collected a parcel,a woman worker,touched me in a way i did not like esp as i had sclrosis.i asked them not to do it again.they told the courier co,they got rid of me,and sold their business.i complained to the firm,they called the police.it took me 10 years to get the job,and i had reputation for being the best.
a law firm?
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Mark
Collected on:
Terrible service on my emissions claim. Started in 20222 and still heard nothing back. Not answering emails, AVOID!
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Wayne
Collected on:
Poor service. I provided details of my case, only to be told later that they had no capacity to assist me. This could have been communicated upfront. Very disappointing experience. I will be sure to inform others about this lack of transparency.
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Ifrah
Collected on:
Very bad service clearly they don’t deal with medical negligence. I told them everything about the way nhs treated my husband. And now he has suffered a severe heart attack due to medical negligence because the gp referred him as an urgent appointment but the hospital classed it as non urgent. After his heart attack 4 years ago he’s not had 1 appointment with the cardiologist. That is medical negligence and now he has heart failure he’s just physically and mentally drained after this heart attack should have been checked by a doctor and had a planned stent in place.he wouldn’t be suffering so much now his heart is gone weak the muscle is damaged due to heart attack.
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tufan
Collected on:
Fast rapid service with clean and knowledgeable friendly drivers
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callum
Collected on:
Very poor experience. Explained situation just said email us but we can’t give you time or date if will call back. Clearly not bothered about customers or customer service. Don’t bother calling
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Comprising 800 passionate individuals, Leigh Day welcomes those with just causes, assuring them access to objective, professional advice, with a commitment to an open, honest relationship. Our promise is to afford ordinary individuals the same quality of legal advice as state bodies, insurers and multinationals. Regardless of where injustice unfolds, Leigh Day stands as an unwavering force, ready to fight relentlessly for justice.
