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Have you requested repairs to be carried out in your rented accommodation but the landlord has never responded? Or have you reported safety concerns which the landlord promised to address, but never has? If so, you should contact the housing disrepair specialists at Legal HD. We can work with you to establish your eligibility to make a housing disrepair claim, and on a no-win-no-fee basis, so contact our team today. Read more...
Excellent does not necessarily mean âcheapâ. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Legal Hd Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Legal Hd Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a âReviewSolicitors scoreâ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Legal Hd Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Legal Hd Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either âYesâ or âNoâ.
The above score is a simple percentage representation of the total amount of clients who selected the âYesâ option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Legal Hd Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Legal Hd Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either âYesâ or âNoâ.
The above score is a simple percentage representation of the total amount of clients who selected the âYesâ option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Legal Hd Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Legal Hd Ltd.
Anonymous
Collected on:
It was a pleasure working with the Frame they got all the jobs completed by the landlord, and kept me informed all the way. I am so pleased Thank you to Legal HD LtD
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Verified review
This review has been left by a verified client who used Legal Hd Ltd.
Gemma
Collected on:
After being ignored by the council i contacted legal hd and i was put in contact with Stephanie everything was easy to manage and it was a fast process my repairs have all been carried out and I was also awarded compensation for the trouble.
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Verified review
This review has been left by a verified client who used Legal Hd Ltd.
Coran
Collected on:
Legal HD was outstanding and so supportive all way through my claim, Dominic was so understanding and was informative every step of the way.
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Verified review
This review has been left by a verified client who used Legal Hd Ltd.
Matter Type:
Housing Disrepair
Summer
Collected on:
I highly recommend legal HD Abbey has been fab and very helpful through out the whole claim aswell as other colleagues and if I was to been in a disrepair again I would definitely contact legal HD very happy with my experience, thank you.
A representative from Legal Hd Ltd responded to this review on 21 March, 2025:
Thank you for your positive feedback, Summer. We're delighted to hear you had a great experience with Abbey and the team. If you ever need assistance again, don't hesitate to reach out!
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Matter Type:
Housing Disrepair
Lee
Collected on:
Excellent communication with my appointed solicitor from start to finish. Did everything he could possibly do regarding my case. Answered everything I ever asked him about my case. Got my housing association running about like little elf's. đ
A representative from Legal Hd Ltd responded to this review on 20 March, 2025:
Thank you for your kind words, Lee. We're thrilled to hear that your solicitor provided excellent communication and support throughout your case. It's great to know we could help make a positive impact.
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Verified review
This review has been left by a verified client who used Legal Hd Ltd.
Matter Type:
Housing Disrepair
James
Collected on:
Very nice and polite
Also Very helpful and kept me informed about what was going on overall a very good service
A representative from Legal Hd Ltd responded to this review on 20 March, 2025:
Thank you for your positive feedback, James. We're delighted to hear you were happy with the service provided by Abbey and the communication throughout.
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Matter Type:
Housing Disrepair
Amanda
Collected on:
A fast effective way to get any housing disrepair done when you need it done.
A representative from Legal Hd Ltd responded to this review on 18 March, 2025:
Thank you for your feedback, Amanda. We're glad Stephanie could assist you efficiently with your housing disrepair needs.
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Verified review
This review has been left by a verified client who used Legal Hd Ltd.
Matter Type:
Housing Disrepair
Frank
Collected on:
Car crashed into the side of my house causing cracking from the ground to the roof. Reported to our local council
Waited nearly a year and nothing...
Seen a Ad. About legal H.D. and contacted them. Chloe who was dealing with my case was superb.
All repairs done and dusted..
A representative from Legal Hd Ltd responded to this review on 13 March, 2025:
Hi Frank. Thank you for sharing your experience. We're sorry to hear about the stress of waiting for a resolution, but we're delighted that Chloe and the team were able to step in and get everything sorted for you. Itâs great to know that your repairs are now complete! If you ever need assistance again, donât hesitate to reach out.
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Matter Type:
Housing Disrepair
Leanne
Collected on:
Everyone was great. Very understanding to my issues and friendly too. They worked hard to get the the best outcome which was the work doing on my home so I can make it nice. Thank you
A representative from Legal Hd Ltd responded to this review on 10 March, 2025:
Thank you, Leanne, for your kind words! Weâre so glad to hear that you felt supported by Stephanie throughout the process. Itâs wonderful to know that the team worked hard to get the best outcome for you. If you need any further assistance in the future, weâre here to help!
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Verified review
This review has been left by a verified client who used Legal Hd Ltd.
Matter Type:
Housing Disrepair
Leigh-Anne
Collected on:
For a few years I've battled with my housing association over the conditions I was left to live in.
I spoke to Steph, from the first conversation to the last she has been very understanding. She through my frustration she listened to me - something my housing association did not! She kept in touch throughout and was generally relatable and fun to deal with. Steph really took the stress out of a stressful phase and I am very grateful for her.
A representative from Legal Hd Ltd responded to this review on 10 March, 2025:
Thank you for your kind words, Leigh-Anne. We're so glad Steph could provide the support and understanding you needed during such a stressful time. Your feedback means a lot!
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Reyna
Collected on:
Appalling service. It started well with Lewis and then quickly went downhill after being passed to his assistant Dominic.
Honestly, so unprofessional. Constantly chasing and no acknowledgement of emails. A poor show.
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Matter Type:
Housing Disrepair
Richard
Collected on:
Great law firm. Excellent solicitors. Would always recommend Legal HD.
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Matter Type:
Housing Disrepair
Teresa
Collected on:
They help through houseing been tough roller coaster canet thank you enough I wouldn't got any were with cousil without your team domestic been help full from start to finish
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Peter Hartley and Andrew Dow, co-founders of Legal HD, have assembled the best housing disrepair specialists to help you resolve your landlord dispute. This means our dedicated team will work with you to ensure the requested repairs are carried out, any reported safety issues are addressed, and you secure suitable compensation for your discomfort and distress. We can help you if you are renting your accommodation from a housing association, through social housing or through a local authority. Please note, we cannot accept private landlord / property claims. From our offices in King Street in central Manchester, we have a reach across the whole of England and Wales to help you with disputes with housing associations, social housing or local council offices. Our team can offer you expert advice and specialist legal assistance as well as the emotional support you need throughout what can be a challenging and distressing situation.
