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How Legal Hd Ltd Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Legal Hd Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Legal Hd Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 5%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Legal Hd Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Legal Hd Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 91%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Legal Hd Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Legal Hd Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 91%
No 9%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Legal Hd Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    90
  • Very Good

    6
  • Average

    1
  • Poor

    1
  • Awful

    4

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jezzerll

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Jezzerll

April 15, 2025

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Collected on:

Repair work to my home .

My experience with the lawyers was very good.

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Shaun

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Shaun

April 15, 2025

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Collected on:

Excellent

I am extremely grateful for the exceptional service provided by Stephanie Wilkinson. She demonstrated outstanding professionalism and efficiency in handling my case, securing compensation for the damage to my roof and assisting with the necessary repairs. Her guidance was clear, timely, and reassuring throughout the entire process. I truly appreciate her dedication and support during what could have been a very stressful time. I would not hesitate to recommend Stephanie Wilkinson to anyone in need of a reliable and highly competent solicitor.

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Anonymous

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Anonymous

April 15, 2025

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Collected on:

You want help come here!!

I am surprised how this firm has helped me so much unbelievable! I've suffered 3 years with the council not doing the jobs properly aslo no heating but this team as finally made it happen.

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Tina

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Tina

April 12, 2025

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Collected on:

Disrepair claim

Thank you to Stephanie's hard work and deducation ensuring my work be completed and I receive the acknowledgement of the disrepair of my home. I am very happy with the outcome and Stephanie's communication and commitment.

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Anthony

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Anthony

April 10, 2025

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Collected on:

Housing disrepair

Heard about yourselves on Facebook. Thought we would give it a go,got a call within 30mins after applying. Found everything to be perfect,if not calls ,it would be e mails. Wasn't expecting anything but your help has been fantastic. Thank you 2 all involved and will highly recommend you to anyone in the same situation as us. Once again many thanks for your time and effort

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Tina

Matter Type:

Housing Disrepair

Tina

April 08, 2025

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Collected on:

Disrepair claim

Stephanie took on my disrepair claim, she made me feel in control of the situation and updated me throughout the whole claim. She was honest when discussing the council's responses helping me win my case. I would highly recommend Stephanie to friends and family without hesitation.

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Joneta

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Joneta

April 07, 2025

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Collected on:

Housing repairs

I couldn’t be happier with the service I received. The entire process was made smooth and stress-free. I’m very grateful for Abbey’s help and would highly recommend them to anyone needing legal assistance.

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Samantha

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Samantha

April 03, 2025

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Collected on:

Great help. Thank you

Great help. Thank you. Long process but Chloe kept with it. Appreciate it.

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Anonymous

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Anonymous

March 27, 2025

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Collected on:

Damp and Mold

It was a pleasure working with the Frame they got all the jobs completed by the landlord, and kept me informed all the way. I am so pleased Thank you to Legal HD LtD

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Gemma

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Gemma

March 27, 2025

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Collected on:

Disrepair in council house.

After being ignored by the council i contacted legal hd and i was put in contact with Stephanie everything was easy to manage and it was a fast process my repairs have all been carried out and I was also awarded compensation for the trouble.

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Reviews collected from

Reyna

Reyna

December 24, 2024

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Collected on:

Reyna

Appalling service. It started well with Lewis and then quickly went downhill after being passed to his assistant Dominic.

Honestly, so unprofessional. Constantly chasing and no acknowledgement of emails. A poor show.

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Richard

Matter Type:

Housing Disrepair

Richard

August 14, 2024

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Collected on:

Richard

Great law firm. Excellent solicitors. Would always recommend Legal HD.

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Teresa

Matter Type:

Housing Disrepair

Teresa

March 13, 2024

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Collected on:

Teresa

They help through houseing been tough roller coaster canet thank you enough I wouldn't got any were with cousil without your team domestic been help full from start to finish

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Legal Hd Ltd are accredited by

accreditation

About this branch

Description

Peter Hartley and Andrew Dow, co-founders of Legal HD, have assembled the best housing disrepair specialists to help you resolve your landlord dispute. This means our dedicated team will work with you to ensure the requested repairs are carried out, any reported safety issues are addressed, and you secure suitable compensation for your discomfort and distress. We can help you if you are renting your accommodation from a housing association, through social housing or through a local authority. Please note, we cannot accept private landlord / property claims. From our offices in King Street in central Manchester, we have a reach across the whole of England and Wales to help you with disputes with housing associations, social housing or local council offices. Our team can offer you expert advice and specialist legal assistance as well as the emotional support you need throughout what can be a challenging and distressing situation.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Housing Disrepair
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