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Have you requested repairs to be carried out in your rented accommodation but the landlord has never responded? Or have you reported safety concerns which the landlord promised to address, but never has? If so, you should contact the housing disrepair specialists at Legal HD. We can work with you to establish your eligibility to make a housing disrepair claim, and on a no-win-no-fee basis, so contact our team today. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Legal Hd Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Legal Hd Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Legal Hd Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Legal Hd Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Legal Hd Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Legal Hd Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Legal Hd Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Legal Hd Ltd.
Anonymous
Collected on:
Friendly efficient service Stephanie remained in contact all throughout with updates.
A representative from Legal Hd Ltd responded to this review on 17 February, 2025:
Thank you for your kind words! It’s great to hear that Stephanie kept you informed and provided such a friendly and efficient service. We really appreciate your feedback!
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Verified review
This review has been left by a verified client who used Legal Hd Ltd.
Chantelle
Collected on:
Abbey was great at communicating through out the whole process and was very helpful.
A representative from Legal Hd Ltd responded to this review on 17 February, 2025:
Thank you for your feedback, Chantelle! We’re so glad to hear that Abbey provided great communication and was helpful throughout the process. We truly appreciate your kind words!
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Verified review
This review has been left by a verified client who used Legal Hd Ltd.
Kim
Collected on:
Chloe helped me get my repairs done she ì fantastic.
A representative from Legal Hd Ltd responded to this review on 14 February, 2025:
Thank you for your kind words, Kim! We're delighted to hear that Chloe was able to assist you with your repairs. She truly is fantastic, and we’ll be sure to pass along your appreciation. If you ever need any further assistance, we're always here to help!
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Verified review
This review has been left by a verified client who used Legal Hd Ltd.
Kate
Collected on:
Speedy, efficient and professional service. Abbey was a delight to work with.
A representative from Legal Hd Ltd responded to this review on 14 February, 2025:
Thank you for your kind words, Kate. We're pleased to hear that Abbey provided a speedy, efficient, and professional service.
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Verified review
This review has been left by a verified client who used Legal Hd Ltd.
Matter Type:
Housing Disrepair
Anonymous
Collected on:
I was very pleased with the service and my outcome Stephanie the lawyer was absolutely brilliant. I found her friendly efficient and she kept contact all the way through my claim of which I had a positive outcome.
A representative from Legal Hd Ltd responded to this review on 13 February, 2025:
Thank you for your wonderful feedback! We're so pleased to hear that Stephanie provided you with such excellent service throughout your claim. It's great to know that her friendly and efficient approach kept you informed and supported, and we’re thrilled to hear about your positive outcome. If you ever need assistance again in the future, we’re here to help!
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Verified review
This review has been left by a verified client who used Legal Hd Ltd.
Matter Type:
Housing Disrepair
Dorinda
Collected on:
I will recommend HD Legal services to anyone who needs aa honest, patient and proactive legal services. Stephanie, my case handler was professional, knowledgeable and kept me informed of every step, taking time to explain the ins and outs of every legal Jargon.
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Matter Type:
Housing Disrepair
Michelle
Collected on:
5 star review. They got the work done fast and afficiantly . Got me some compensation towards any accruing damage to personal belongings.
A representative from Legal Hd Ltd responded to this review on 22 January, 2025:
Thank you for your 5-star review, Michelle! We're delighted to hear you were pleased with the efficient service and the outcome achieved by Sally-Ann. If you need assistance in the future, we're here to help.
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Verified review
This review has been left by a verified client who used Legal Hd Ltd.
Matter Type:
Housing Disrepair
Jessica
Collected on:
Sally-Ann picked up my case after many months of none movement she got straight to work pushing for a great outcome and was successful, she was very upfront and honest and didn't set high expectations..... I can't express my gratitude enough.a
A representative from Legal Hd Ltd responded to this review on 21 January, 2025:
Hi Jessica. Thank you for your kind words. We’re so pleased to hear that Sally-Ann was able to make a real difference in your case and achieve a successful outcome. Her honest and straightforward approach is something we pride ourselves on, and we’re delighted it made a positive impact. Your gratitude is greatly appreciated, and we’re happy to have been able to assist you.
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Verified review
This review has been left by a verified client who used Legal Hd Ltd.
Matter Type:
Housing Disrepair
Danielle
Collected on:
I had the best experience when making a claim of housing disrepair. They was all so helpful and friendly when I called. Kept me updated about the whole process and was very professional throughout my claim. Would highly recommend.
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Verified review
This review has been left by a verified client who used Legal Hd Ltd.
Matter Type:
Housing Disrepair
Bibo
Collected on:
Professional very friendly and helpful and always there if i want to ask any questions I really appreciate all the help and support :)
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Reyna
Collected on:
Appalling service. It started well with Lewis and then quickly went downhill after being passed to his assistant Dominic.
Honestly, so unprofessional. Constantly chasing and no acknowledgement of emails. A poor show.
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Matter Type:
Housing Disrepair
Richard
Collected on:
Great law firm. Excellent solicitors. Would always recommend Legal HD.
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Matter Type:
Housing Disrepair
Teresa
Collected on:
They help through houseing been tough roller coaster canet thank you enough I wouldn't got any were with cousil without your team domestic been help full from start to finish
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Peter Hartley and Andrew Dow, co-founders of Legal HD, have assembled the best housing disrepair specialists to help you resolve your landlord dispute. This means our dedicated team will work with you to ensure the requested repairs are carried out, any reported safety issues are addressed, and you secure suitable compensation for your discomfort and distress. We can help you if you are renting your accommodation from a housing association, through social housing or through a local authority. Please note, we cannot accept private landlord / property claims. From our offices in King Street in central Manchester, we have a reach across the whole of England and Wales to help you with disputes with housing associations, social housing or local council offices. Our team can offer you expert advice and specialist legal assistance as well as the emotional support you need throughout what can be a challenging and distressing situation.
