Our experience with Axis Solicitors Limited has been nothing short of disastrous. We lost a case we should have easily won because of their negligence, poor communication, and lack of professionalism.
First, the claimant sued the WRONG party, and even the council confirmed this. Despite such a clear fact, we still lost. After receiving the initial judgment in August, we immediately worked with Axis Solicitors to file a set-aside application. As professionals, they should know the urgency and strict deadlines for submitting such applications, yet we had to chase them constantly. Their delays cost us dearly.
To make matters worse, on the day of the hearing, we discovered that the barrister we had specifically chosen had been replaced without any notice. This is utterly unacceptable. We had no confidence in the replacement barrister, and rightfully so—they seemed unprepared and even mentioned an irrelevant entity during the hearing, weakening our case further.
Even the judge acknowledged that the claimant had sued the wrong party and I should not have been held responsible. However, the judge rejected our application purely because of promptness. This delay falls squarely on Axis Solicitors. Their failure to act urgently and responsibly cost us the case.
This firm did not take our case seriously, did not act with professionalism, and failed to meet even basic standards of competence. Their negligence is why we lost.
They should refund us in full for this mess. I strongly urge anyone considering their services to AVOID Axis Solicitors Limited at all costs.
Absolutely disgraceful service!