Verified review
This review has been left by a verified client who used Cheval Legal Limited.
Steven
Collected on:
Help in my Claim
Made it easy and kept me informed throughout the process
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Cheval Legal Limited
02045262956
- Address
- WA14 4DR
- 02045262956
- www.chevallegal.co.uk
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How Cheval Legal Limited Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Cheval Legal Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Cheval Legal Limited. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Cheval Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Cheval Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Cheval Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Cheval Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Cheval Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Reviews summary
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Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used Cheval Legal Limited.
Linda
Collected on:
Barclays Bank PPI
All of the staff that I have dealt with during this claim have been very helpful and efficient when answering any questions or concerns that I have had. They have been very professional at all times.
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Verified review
This review has been left by a verified client who used Cheval Legal Limited.
Michael
Collected on:
Insurance Claim
Really friendly and efficient
Would recomend in a shot
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Verified review
This review has been left by a verified client who used Cheval Legal Limited.
Jacqueline
Collected on:
PPi
Cannot fault the professionalism of Cheval Legal, so quick with the claim and such a kind voice at the end on the phone when I contacted them.
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Verified review
This review has been left by a verified client who used Cheval Legal Limited.
Samantha
Collected on:
I would use Cheval Legal again.
Although Cheval Legal take roughly half what you receive from credit card companies etc. I feel without their help I would have found it very difficult to deal with these companies.
I received quick responses to my email and was updated regarding my claims.
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Verified review
This review has been left by a verified client who used Cheval Legal Limited.
Jayne
Collected on:
PPI claim
Very good service, everything was done in a timely manner. Friendly staff and explained everything in detail. I was very impressed with the whole service
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Verified review
This review has been left by a verified client who used Cheval Legal Limited.
Hafida
Collected on:
PPI claim
All paperwork and procedures were completed by cheval legal
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Verified review
This review has been left by a verified client who used Cheval Legal Limited.
Michael
Collected on:
Scammers
.Not happy. Took one snd a half years until completion. Did not keep me informed of progress. I was awarded €4,500, and, after their fees (for what?) I received just over £1,300.
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Verified review
This review has been left by a verified client who used Cheval Legal Limited.
Isabella
Collected on:
Service
Excellent help and very informative.
Kept up dated with every step of process
A representative from Cheval Legal Limited responded to this review on 14 November, 2023:
Thank you for taking the time to leave a review, we really appreciate the positive feedback and are happy to hear that you have been satisfied with the service provided. We wish you all the best for the future.
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Verified review
This review has been left by a verified client who used Cheval Legal Limited.
Elizabeth
Collected on:
Would recommend
Good service,no complaints from me.
Would use them again
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Reviews collected from
Samantha
Collected on:
Samantha
I am more than happy with my claim for PPI Plevin. I felt it important to give a good review and feedback here as I had no problems with Cheval Legal. I received good customer service . The fees are roughly half of what you receive from credit card companies etc. Without the service from Cheval Legal it would have been very difficult to get anywhere with these companies as I received a letter from Bank of Scotland to say I had no valid claim. They did in fact owe me a large amount which I received today.
Thank you to all the staff who dealt with me over the past months.
Regards
Samantha
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Michelle
Collected on:
Michelle
It has been a long process (not their fault) there were problems with the money transfer, but it did arrive eventually after they chased it up for me. The Staff were all so helpful and polite. Occasional trouble getting through on phone, but that wasn’t a problem. They did their job, and earned whatever was made from that, I was very happy with the £500 I received. Don’t have all the names of those I dealt with, but Nicola, Jodie & Jana were all very good, as were all the others. Thank you team!!!
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Norman
Collected on:
Norman
They have been excellent in communicating with me and have managed many claims. Waiting on further claims that are in the litigation process... To date no issues with them...
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Robert
Collected on:
Robert
I used Cherval Legal for a PPI, lots of hard work was put into this by the company. Crossing the T,s and dotting the I,s took a while but through hard work and perseverance by Cherval the outcome at the end was very satisfactory. I personally would like to thank a Lady by the name of Nicola Helsby for her dedication and hard work with my case. Highly recommended.
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marcus
Collected on:
marcus
My mother is in her 80s
Polite informative spoke her through the situation
Very nice staff
I we have no isue with this company
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About this branch
Regulated by
Legal services
Business areas of law
-
Company & Commercial
- Commercial Law