Thorntons Solicitors

Avoid. We have been dealing with a simple estate after our parents death. Nothing complicated and small value. We have had numerous paperwork errors on their side. This includes the promise to submit forms which never happened until we chased them. 'lost' forms which we also had to chase. Multiple requests for the same information. We are being asked for the same information now that we were asked for 12 months ago in order to conclude. Deeply disappointing, yet not cheap! I would recommend avoiding them. We also dealt with their estate agent business, this was better, but the solicitor side is painfully missing the basics. The communication throughout has been awful. The whole process has been 20 months and still not concluded. To be clear, this is a low value and incredibly simple estate for two retired teachers with minimal assets, this is not anything complicated.

This review is for a different branch.

Was quoted by Graeme Dickson approx six months and in region of one thousand five hundred pounds to deal with mothers will. Outcome was almost one year and five times quoted cost, arrogant attitude from Graeme Dickson and bad communication during process. Would advise to avoid!

Z