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How McMillans Solicitors Compares

Value for money

This firm - 99%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of McMillans Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using McMillans Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used McMillans Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how McMillans Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used McMillans Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how McMillans Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that McMillans Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    53
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used McMillans Solicitors.

Anonymous

October 27, 2024

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Strong Support

For the 2yrs I dealt with Joe I cannot speak more positively enough about his on-going support through a difficult time in my life. Joe is a good listener with sound advice in all areas of the procedure. Joe was always available face to face or by telephone at all time. He was always patient and open in explaining throughout and took the time to also summaries for my partner at each stage. I would like to thank Joe for his support and would not hesitate to highly recommend him.

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Anonymous

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This review has been left by a verified client who used McMillans Solicitors.

Anonymous

October 24, 2024

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My experience with McMillans Solicitors

Over two years ago, me and my family experienced a life-changing moment when I had a knock at the door, arrested, and taken into custody. It was my first time facing the legal system, and I felt lost, putting my trust in a duty solicitor—an experience I later regretted. Fortunately, I discovered McMillans Solicitors and arranged to meet Joe. Speaking with him was a huge relief; for the first time in a long while, I felt I had someone knowledgeable and trustworthy to guide me.

Throughout the lengthy period of uncertainty, Joe was always available and supportive. If you're facing a similar situation, I highly recommend reaching out to him—you won’t be disappointed. After two years of uncertainty, I finally received a "No Further Action" (NFA) decision!

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Anonymous

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This review has been left by a verified client who used McMillans Solicitors.

Anonymous

September 24, 2024

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A strong person by my side

Joe was really excellent throughout the 2 year proccess and I can't thank him enough for his first class service.
After leaving the police station I felt very alone, however I met up with Joe soon afterwards and he was so reasuring and friendly which is what I needed at that time. He also put me in touch with a superb counceller who I'm still working with today.
My proccess was long with many twists and turns, however Joe was alway there for me at any
moment.
Big thank you Joe!

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Anonymous

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This review has been left by a verified client who used McMillans Solicitors.

Anonymous

July 01, 2024

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Excellent

I have no hesitation in recommending the services of McMillans. Having personally been arrested for an alleged online offence I knew I needed to find strong legal representation. Their service was professional, considered, non judgemental, and they skilfully handled every aspect of my case, keeping me informed of all developments/changes over a 26 month period. I felt confident from my very first phone call with one of their partners followed by a detailed face to face meeting. My case ended in NFA allowing me to finally continue with my life and reputation intact. I have no doubt this outcome was in part attributed to the team's hard work. 

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Anonymous

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This review has been left by a verified client who used McMillans Solicitors.

Anonymous

May 08, 2024

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Highly recommend, excellent service

Joe Happe and Joanna Long at McMillans supported our family over two long and very difficult years in the lead up to Crown Court in Spring 2024. From our initial enquiry until the very end, they were both super responsive, patient, kind and sensitive. We received the very best professional advice and guidance, delivered in a clear and friendly way at each stop and they achieved the best possible result in the circumstances.

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Extremely satisfied client

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This review has been left by a verified client who used McMillans Solicitors.

Extremely satisfied client

May 01, 2024

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Exceptionally professional, knowledgable and supportive

We needed a solicitor to support a young family member in a sensitive case. We chose Joe of the three solicitors we approached because of his willingness to provide procedural information and general advice before he was even engaged and the time he gave to answering our questions whilst we decided who to appoint. His courtesy was especially appreciated due to the anxiety and pressure caused by the situation.

Throughout our dealings with Joe and his team, he displayed his vast experience in the law, in dealing with highly sensitive matters whilst also safeguarding his client's mental health.

We cannot thank him enough for the way he has supported our family, provided excellent advice and communication. He answers every query promptly and accurately, his team are excellent and he is entirely open about his advice, his opinion and what actions we needed to take.

His understanding of court procedure and the way in which cases are deal with was exemplary.

I would not hesitate to recommend him and his team to anyone who finds themselves needing a solicitor.



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Anonymous

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This review has been left by a verified client who used McMillans Solicitors.

Anonymous

May 01, 2024

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Absolutely Brilliant

Throughout the entire process from my arrest to my sentencing, Joe and his team here at McMillans were nothing but supportive, informative, and helpful. The fee system was also very straightforward. Joe was great at staying cautiously optimistic and never giving false hope nor guarantees. He went beyond what was expected of him as a solicitor and clearly cared about me and my case. I’m so glad we found him and that we chose him to help me.

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Anonymous

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This review has been left by a verified client who used McMillans Solicitors.

Anonymous

December 16, 2023

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Excellent Counsel

Like many others who come under investigation for an indecent image offence, I felt as if the world was ending and had visions of a life in custody followed by a life on the street. However, Joe and his team quickly took control of the situation and got to work in assessing the details of my case. Throughout proceedings, Joe and the team remained completely non-judgemental and were completely open about my situation and what I should expect. If you are suspected in these offenses and are indeed guilty, I advise discussing with Joe openly and honestly. It won't be easy, but he will listen and work for you to provide the best outcome.

I have been extremely lucky in retaining my relationship with my wife and seeking extensive helpful support from a brilliant therapist who was sourced by Joe. Given the extensive work he put into my case, I have now received a reasonable and easily understood Community Order where it would not have been impossible for me to have been sent to prison for upwards of 6 months. Of course, everyone's circumstances are different, but Joe and his team will always work for you in the best way possible.

This will likely be one of the most stressful times of your life, but Joe's team kept the edge off and kept me sane at times when I felt extremely scared and vulnerable. In short, instruct McMillans. You won't regret it.

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Anonymous

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This review has been left by a verified client who used McMillans Solicitors.

Anonymous

June 26, 2023

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Experienced, confidential and professional service

Joe has been very clear, comprensive, professional and calm since the first call.
He talked me through all the various steps and various possibilities from the very beginning without judging and explaining everything situation by situation.
He was always at the end of the phone whenever I needed it and also very helpful at the end of the proceeding.
Really recommended if you are looking for a experienced professional to look after your needs.

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Anonymous

Matter Type:

Sexual allegations including Rape and Sexual Assaults

Anonymous

May 25, 2022

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Thank you

I just wanted to say thank you for everything you have done during this difficult period in my life. You have been supportive, non-judgemental and always made time to answer all my questions and offer sage advice. This experience has certainly changed me and my outlook and fortunately the outcome has allowed me to move forward positively my life with minimal damage.

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Reviews collected from

Mary

Mary

January 29, 2024

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Mary

I have been a Forensic Therapist since 2015 and have had many clients that have used MacMillans Solicitors. They have spoken extremely highly of them and found them supportive, reliable and professional. In all of my dealings with them, I have been impressed by their fast response, their compassion towards their clients and attention to detail and excellent advice.

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Adam

Adam

January 13, 2024

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Adam

Jo Life is a complete star! I have worked with Jo on numerous cases. She is always thoroughly prepared. Jo works tirelessly on behalf of her clients. Client care is exceptional. First class.

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Guy

Guy

January 12, 2024

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Guy

Having worked with McMillans over the past 10 years I wouldn’t hesitate to recommend them to anyone facing allegations of a sexual nature. I have seen first hand Joanna Life provide her clients with representation of the highest calibre - displaying the perfect combination of sensitivity, tenacity and tactical nous. Case preparation is unparalleled and the firm’s results speak for themselves.

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Mr

Matter Type:

Sexual allegations including Rape and Sexual Assaults

Mr

March 31, 2023

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A client

I recently found myself in a spot of bother with the law. Fortunately I found and contacted McMillans Solicitors.

From the very first telephone consultation, right the way through to my sentance at Crown Court, Joe was there, offering his expertise and support, whether it be emotional or legal. Whenever I needed a question answering, he was there on the other end of the telephone, night and day.

Joe and his team are non-judgemental, honest and they certainly know their area of the law inside and out.

If you are staring into the abyss and you've lost all hope... please give Joe a call.

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Mr

Matter Type:

Sexual allegations including Rape and Sexual Assaults

Mr

December 27, 2022

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A client

I found Joe Happe and all his staff Jack and Angela to mention a few to be very professional very thorough and not at all judgemental Joe was always at the end of the phone if I had and questions. And on my day in court Joe and Jack went the extra mile for me … Money well spent, I would strongly recommend Mc Millans solicitors if you want to be looked after properly

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McMillans Solicitors are accredited by

accreditation
accreditation

About this branch

Description

We have particular expertise in helping those falsely accused of sexual offences and representing those who have had malicious allegations made against them. Our expert sexual offences solicitors are incredibly experienced in this area, will leave no stone unturned in preparing your defence and will do everything possible to ensure that you are not the victim of a miscarriage of justice.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Crime/ Criminal Defence
    • Sexual allegations including Rape and Sexual Assaults
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