01992 578642
If we think something doesn’t make sense, we question it. We’ll look for a better way, then help you get there. Our firm dates back to 1920 when it was established under the name of A.A. Lewis. We now practice as Foskett Marr Gadsby & Head LLP from offices in Epping and Loughton in Essex. We have always adhered to our founding values of Excellence Reputation, and Trust. These values are ingrained in everything we do and are applied by every member of our team to ensure that the quality of our work and service remains high throughout your experience with Foskett Marr Gadsby & Head. Read more...
Foskett Marr Gadsby & Head LLP
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Foskett Marr Gadsby & Head LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Foskett Marr Gadsby & Head LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Foskett Marr Gadsby & Head LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Foskett Marr Gadsby & Head LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Foskett Marr Gadsby & Head LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Foskett Marr Gadsby & Head LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Foskett Marr Gadsby & Head LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Residential Conveyancing
Juliet
Collected on:
We never thought that purchasing our property would be as simple as Dorothy and Kayley made it. The service was professional, helpful and stress free.
We highly recommend their services to any one considering a conveyancing service.
Keep up the excellent service team Dorothy and Kayley.
Well done!!
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Matter Type:
Residential Conveyancing
Helen
Collected on:
Bob dealt with our sale and purchase and was fantastic throughout. He was always contactable and really lovely to communicate with. He met all the deadlines that I asked him to and nothing was too much to ask. I would use him again and highly recommend.
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Tony
Collected on:
I would it hard to express in words the height of excellence that I have found in this company and in particular Grace and Bob. I highly recommend using this firm of Solicitors and in particular Grace, Bob, Tara and Duncan who over many years have served with total excellence.
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Matter Type:
Purchase and Sale
Coral
Collected on:
Top Team to Bob and Grace
My family and I cannot thank Bob and Grace enough for their exceptional service in assisting us with all the legal stuff in selling and buying our property. Nothing is a problem - they guided us through the whole process even when we asked some obscure questions whether via telephone/email or face to face. They are both very thorough and always contactable.
The summary at the end was so helpful and we would highly recommend the team to friends and family. In fact our son and mum have also acquired the services of FMGH
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BRUCE
Collected on:
Bob Sharp and Grace Brown dealt with the conveyancing for moving house. They were both extremely helpful and pleasant to deal with Would recommend to anyone.
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Matter Type:
Residential Conveyancing
Elinor
Collected on:
I have nothing but positive things to say regarding our experience with FMGH. Great communication, quick at following things up and they answered all the questions we had as first time buyers. Grace was brilliant at keeping us informed. The process was very efficient.
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Matter Type:
Residential Conveyancing
Karen
Collected on:
Disappointing service from my conveyancing team. My experience was they did not show me the courtesy of keeping in touch with progress or why there was a lack of progress. It was not until I phoned them to ask what was happening that they seemed to wake up and make more of an effort. Then the blame game began with them telling me it wasn't them, it was others. I never understand why any professional would send the same 4 emails for information (which they told me they did on one occasion) instead of picking up the phone. They were slow at replying to my emails (days) and returning my phone calls - which I shouldn't have had to make if they had taken the simple step to keep me in the loop. I also had the unfortunate experience of reading in a trail of emails an unprofessional comment which hadn't been deleted. They need to remember their clients pay a lot of money for their expertise (which actually is v. good and the Solicitor v. experienced also). Reception were good at passing on messages. I won't be recommending them, they need step up.
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Matter Type:
Probate
Ian
Collected on:
It's clear to me that unless the estate is one of value, then FMGH simply aren't interested.
FMGH picked up our estranged father's "estate" when it was clear that he didn't leave a will. As it transpires, the estate was of little value and FMGH put the minimum amount of effort in to handling it on-time and accurately.
This can be explained through the bill itself, where it the cost was estimated to be between £925 and £1,480 + VAT. Despite the case not being in any way complex or vast, the final bill was provided at £4,000 + VAT without prior notification. In fact, the initial estimate had already been exceeded by the time we were contacted.
However the real kicker is that three years on, it transpired they failed to do the diligence required to find the presence of a living spouse and we were therefore liable to pay it back, despite the fact that it takes 5 minutes for a layman to find the presence of a marriage via third party sources.
As a result of this oversight, we were invited for a meeting with our Solicitor and a Litigator whose sole interest was in protecting the firm, being condescending, unhelpful, belligerent and arrogant. It was clear that he wanted us gone and entirely refused to help people in distress - ultimately "it's your problem".
We thankfully don't have a huge amount of experience in handling legal matters - but if FMGH are indicative of the industry at large then we are left with zero trust in the system, or the level of care that should be a pre-requisite, especially in delicate, emotional cases. The reality is they don't care. Maybe they do for those that are going to secure them a big bill at the end of a piece of work, but for us, they couldn't have cared less as we're still having to untangle a mess at our own expense that they created.
FMGH; if you're choosing to read this - and I see no reason why you would - then rest assured that we will be referring this case to the Ombudsman for their opinion on your conduct and lack of professionalism.
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John
Collected on:
This review is for a different branch.
As a first time property seller acting as an attorney of an LPA, i was overwhelmed by the whole process and needed to find a firm that i could work with Foskett Marr Gadsby & Head LLP, and i am so glad i did. From first contact with Dorothy i felt assured they were the right people for the job. I was advised every step of the way by Dorothy and her knowledge and experience proved invaluable. They made a daunting experience for me very comfortable and the speed and proactiveness from them was exemplary. I will not hesitate to use the firm agin in the future.
A representative from Foskett Marr Gadsby & Head LLP responded to this review on 26 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Andrew
Collected on:
This review is for a different branch.
I have just completed a purchase on a new build flat, where the conveyancing was overseen by Andrea at Foskett Marr. I was incredibly impressed by the attention to detail and due diligence Andrea displayed throughout the process despite numerous challenges and set backs from the vendors. I would happily use Foskett Marr's services again and recommend them to others interested in obtaining conveyancing services.
A representative from Foskett Marr Gadsby & Head LLP responded to this review on 21 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful?
If we think something doesn’t make sense, we question it. We’ll look for a better way, then help you get there. Our firm dates back to 1920 when it was established under the name of A.A. Lewis. We now practice as Foskett Marr Gadsby & Head LLP from offices in Epping and Loughton in Essex. We have always adhered to our founding values of Excellence Reputation, and Trust. These values are ingrained in everything we do and are applied by every member of our team to ensure that the quality of our work and service remains high throughout your experience with Foskett Marr Gadsby & Head.
