Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompsons Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompsons Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompsons Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Stevi
Collected on:
I needed the help of Thompsons and needed it quite quickly. They arranged representation within 24 hours and were absolutely amazing. The communication was spot on, Keith, Duncan, Kelly and Vanetha were unreal!
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Mr
Collected on:
Timothy was brilliant. Talked me through everything and was so knowledgeable. Was great in supporting me. Would highly recommend
A representative from Thompsons Solicitors LLP responded to this review on 18 December, 2024:
Dear Mr, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Tim. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle
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Chantel
Collected on:
Sean Conway helped me with a work legal matter. Sean talked me through every aspect of the process, reassured me and put my mind at ease. I can’t thank him enough.
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Bramley
Collected on:
Extremely helpful and supportive. Providing explanations where needed, guiding me through the legal process
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Nigel
Collected on:
Thompsons are a caring solicitors offering prompt advice and legal support. I have no hesitation in recommending them.
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Ben
Collected on:
Thompsons linked me with a local solicitor who handled my interview. The arrangements and communications were highly efficient and professional. Not a great experience in itself, facing an allegation, but the support of the firm made it as good as it could be.
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Andrew
Collected on:
Following a long and difficult investigation into a Death in Custody the Team at Thompsons (Keith Sheppard & Libby Anderson) were absolutely brilliant. From the moment a person of interest was identified they were available, knowledgeable, professional and understanding towards all aspects of the case. Any death in custody is difficult but this case had extra complications that were handled expertly from start to finish.
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Paul
Collected on:
The speed at which Thompsons worked to represent me at such short notice was extremely impressive. Zack was exemplary and explained everything beforehand succinctly. I couldn’t have asked for more from a very smart outfit.
Thank you
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antony
Collected on:
Both solicitors I dealt with were very supportive and Kelly always responded promptly to any questions i had .
Great company to deal with , would use again .
Thank you .
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Ola
Collected on:
I didn't choose Thompsons myself it was actually my Union, however they couldn't made a better choice. The response and help was quick, professional and very helpful. They were very much involved, explained the whole process and possible outcomes very clearly. The outcome of my case was obviously resolved in the best positive way.
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