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How Thompson Smith And Puxon Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thompson Smith And Puxon on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompson Smith And Puxon. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 8%
Overpriced 4%
About Right 88%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompson Smith And Puxon and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thompson Smith And Puxon performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompson Smith And Puxon and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thompson Smith And Puxon compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Thompson Smith And Puxon offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    333
  • Very Good

    33
  • Average

    1
  • Poor

    4
  • Awful

    6

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Ian

Ian

October 10, 2024

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Collected on:

Exceptional Service from TS&P!

We recently had the pleasure of working with TS&P to sell our property, and we couldn't be happier with the experience! From the very beginning, their team was professional, attentive, and knowledgeable. They guided us through every step of the process, ensuring we understood what to expect.
We were impressed by their communication; we always felt informed and supported. Thanks to their hard work and dedication.
If you're looking to sell your home, we highly recommend TS&P. They truly go above and beyond!

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Donna

Matter Type:

Residential Conveyancing

Donna

August 09, 2024

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Very efficient conveyancing

If you want done, Richard will pull out all the stops to make it happen. Simple, straightforward, efficient and available.
Just completed on a sale and purchase that was a bit of a hairy ride at times being part of a chain that didn’t all do things quite as efficiently. Richard cut through all of their shenanigans and simplified the process, and I felt that he ‘had my back’. They may not be the cheapest but you get what you pay for and while others appear cheaper, it seems there are additional costs that make it less so.
I used Richard on another more straightforward purchase in recent years which would have completed in 7 weeks (had vendor not withdrawn sale at last minute). This period included the whole of spring/Easter with all those bank holidays! It was made easier by them being local so I could just pop in to the office to sign documents straightaway to speed things up. You also get a direct number and mobile number to speak to Richard directly.

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Jane

Matter Type:

Residential Conveyancing

Jane

April 17, 2024

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Professional and thorough

Excellent service from the team in Clacton acting on our sale and purchase

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Richard Nash

Matter Type:

Residential Conveyancing

Richard Nash

March 18, 2024

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Collected on:

Sale of rental flat

I sold my flat through TSP and Richard and Catherine dealt with the sale professionally and with great communication. Catherine constantly kept me updated on the process and explained what I needed to do and Richard helped give clarity to some of the legal issues to be dealt with and also ensured the process was pushed forward in a timely manner with the buyers. It was a very smooth process for me that otherwise is quite a stressful event.

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Lorraine

Matter Type:

Residential Conveyancing

Lorraine

February 28, 2024

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Sale of mums flat

Professional, efficient service. Great communication all the way through. Everything explained and clarified highly recommend. My mother’s flat is now sold.

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Kelly

Kelly

January 19, 2024

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Not a Good Experience

TSP were instructed by my late Father to deal with his fairly simple estate after his death. All of the beneficiaries were of the same opinion that this small estate took far too long to complete and consequently costs were much higher than we anticipated. They gave us no indication at the start what their hourly fees would be as it appears they don’t have to. If you are thinking of using them I would have that conversation with them before instructing them on what their fees might look like.

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David

Matter Type:

Residential Conveyancing

David

September 19, 2023

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Collected on:

House Sale

Excellent service and support concerning the sale of my house. Highly recommend

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Darren

Matter Type:

Trusts

Darren

August 28, 2023

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Collected on:

Dad's estate

robert ashworth was so kind and Caring in my time of need he was professional and offed me clear advice and his service was first class thank you so much for your help robert line regards Darren Rogers

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Rob

Matter Type:

Probate

Rob

July 15, 2023

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Collected on:

Probate

We contacted TSP last year (as my father had his will made out with them) to arrange an application for power of attorney.
Adina Milleare called to see us and arranged the application for us.
Sadly my fathers health declined and he passed away in November, so we once again engaged TSP to take care of all matters including probate and the sale of dads property.
Adina once again looked after us, showing us compassion and understanding after our loss. I can not speak to highly of the service we received throughout the process with TSP.
We’d also like to thank Catherine and Richard who dealt with the sale of dads property and of course Adina who kept us up to date and was available to speak to at anytime if we had any queries etc.
I’d be very happy to recommend TSP to anyone wanting their services for probate and the legal side of property sales.

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Reviews collected from

Andrea

Andrea

December 16, 2020

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Andrea

Very professional

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Sharon

Sharon

September 11, 2020

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Collected on:

Sharon

Good social distance, to the point solicitor.

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slothtype

slothtype

July 08, 2020

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slothtype

Very helpful and they put your mind at rest.

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Jacqueline

Jacqueline

February 28, 2019

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Collected on:

Jacqueline

Brilliant people so helpful

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James

James

February 24, 2022

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James

I realize that the covid situation and other factors played a role, and yes some things were handled well but it was over all not the level of service our initial meeting left us expecting.

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Thompson Smith And Puxon are accredited by

accreditation
accreditation

About this branch

Description

Established in 1879, TSP has grown to be one of the leading law firms in Essex, with 13 partners, some 70 employees, and offices in Colchester and Clacton. We offer a full range of legal advice to businesses and individual clients. Our specialist practice areas, with accredited lawyers and attentive support staff, ensure you receive the most professional and practical advice available. The partners and staff at TSP bring together local and regional knowledge with City firm experience, enabling us to compete effectively with large London practices. And with legislation constantly evolving, we make it our business to keep up to date with the latest developments.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Clinical Negligence
  • Employment
    • Constructive/Unfair Dismissal
    • Discrimination at Work
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Military
    • Privacy and Data Protection
    • Redundancy
    • TUPE
    • UK Employment Laws
    • Unfair Dismissal Claims
  • Family Law
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Divorce
    • Divorce Mediation
    • Family Mediation
    • Family law
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Out Of Court Divorce
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Extending your Lease
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Neighbour Disputes
    • New home purchases and sales
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
  • Personal Injury
    • Personal Injury Law
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Farm partnerships and corporate structures
    • Farming disputes
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Employment - business
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Small businesses
    • Tax
  • Dispute Resolution
    • Mediation
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