Verified review
This review has been left by a verified client who used Brighton And Hove Law.
LUKE COLLIER
Collected on:
Excellent exceptional service- Credit where it is due 👏
I would like to say thank you for your help, and professional service you have provided me so far.
Ellie agreed to represent me. It's been a challenging situation to navigate given the circumstances and my current mental health illnesses caused by the stress.
I found that most solicitor firms, I spoke with either had no time to listen, capacity or understanding of my situation. The reassurance I felt having initially speaking to Kerry gates, helped me more than you would know. She helped me book my half an hour free legal aid call promptly given the circumstances
I had hit rock bottom the day speaking to
Kerry, and literally felt no hope at all. Once speaking with her I felt a light and peace of mind and that you had listened well to me.
I felt that a genuine understanding into what was happening to me had been fully understood.
You provided me with realistic information about the situation, options, the possibilities, and possibly outcomes.
Everything has been made clear to me from the beginning. I also feel that you are exceptionally responsive with clear communication which is key.
Kerry made every effort to ensure that I could talk with a solicitor, as soon possible and helped with communicating my case to the solicitor also which helped a lot.
My case is complicated and complex and it's not easy to talk about however I was reassured and felt ease whilst explaining my situation. Non judgemental approach
It makes all the difference, and I will say that Brighton and Hove Law stood out to me from all the firms iv contacted.
Kerry playing a huge part in that being front of house the first port of contact. I will definitely recommend.
So far Ellie has been the same, so thank you both. I thank you for your time on this matter 🙏 A genuine "thank you" goes a long way in helping others.
Ellie is amazing and I felt the same with her,
She spent the half half hour listening to me and advice. Explained the next steps
Eile made adjustments to her schedule and took my case on despite this matter interfering with her annual leave. I am most fortunate and grateful for the service I am receiving from brighton and hove law. Ellie is professional, intelligent and I have no fear with her representation. ⭐️⭐️⭐️⭐️⭐️
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