Hawkridge & Company LLP

This firm has gone downhill MASSIVELY since Mr Hawkridge Senior retired. To say they are “old school” is to put things politely. They have no sense of who their customers are nor, in the context of conveyancing at least, the one point in the entire process when their “client” will be particularly sensitive and keen for responses/action - i.e. when exchange of contracts is imminent and hence all other important steps are set in stone. To crown it al, to receive in 2022 an automated email response saying that emails will be treated “in the same way as ‘regular’ postal communications” - says it all. If you want a letter written, or a memo drafted, this lot are your firm. If you want something done in a timely and customer-focussed way, go elsewhere to a firm which has at least entered the 1990s if not the 2020s. Never again. Bring back Mr Hawkridge Senior!!!!