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How Almy & Thomas Limited Compares

Value for money

This firm - 80%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Almy & Thomas Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Almy & Thomas Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 53%
About Right 46%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 79%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Almy & Thomas Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Almy & Thomas Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 79%
No 21%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 79%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Almy & Thomas Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Almy & Thomas Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 79%
No 21%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Almy & Thomas Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.1/5

Reviews summary

  • Excellent

    42
  • Very Good

    2
  • Average

    1
  • Poor

    0
  • Awful

    12

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jolanda

Jolanda

December 19, 2024

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Collected on:

Excellent

Excellent service. Stephanie Teece delt with my case professionally and kept me informed throughout with prompt responses and replies to letters and emails and calls. Other staff were polite and professional. I have no hesitation recommending Almy Thomas to others.

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Tracy

Verified review

This review has been left by a verified client who used Almy & Thomas Limited.

Matter Type:

Accidents In Public Places

Tracy

August 19, 2024

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Great solicitors

Stephanie was my solicitor, she is absolutely amazing, supportive, always promptly answered my enquires by email and phone calls providing me with reassurance.
Due to the nature of my case in court in could have gone either way, Stephanie and the barrister were outstanding and truthfully fought resulting in my favour. I would highly recommend Almy and Thomas solicitors.

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Scarlett

Matter Type:

Residential Conveyancing

Scarlett

August 11, 2024

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Avoid!

Awful company - if I could give zero stars I would. I can list everything wrong with this business but I don’t think they’d care enough to take it in. Very backwards way of operating and most definitely did not have my best interests in mind throughout my sale and purchase in 2023. I’ve given them multiple opportunities to make up for their mistakes, hence not reviewing until now, but they’re so bitter! As the experts, I shouldn’t have to keep you in check regarding retaining funds (which you eventually sorted) and clauses in my lease (which you’ve chosen to ignore) but here we are. I fully expect a snarky response to this review which will show their true colours. Avoid and find yourself a reputable company that actually care!



Edit in response to Owen Evan’s reply on my Google Review as they’ll no doubt try to sweep this one under the carpet too - I have complained multiple times to Lin Cane when things have come to light since the transaction completed. Obviously my file is not up to date - another example of how you haven’t managed my case very well. Funnily enough I copied you into an email on 20/02/2023 expressing how dissatisfied I was with the service and called you out directly asking for an explanation - not a single word back from you. Please do not attempt to diminish my poor experience with your company - you have failed to act in my best interest and take no accountability. During the transaction, I expected you to bring matters to my attention (such as retaining funds or the fact my ground rent isn’t capped) but you never did, hence having to come back to you various times. If you were truly sorry you’d look into the pending complaint sitting in Lin’s inbox from 11/07/24 that’s been ignored, and take responsibility that you’ve let me down. I’ve given you plenty of opportunities to put things right and haven’t publicly aired my experience until now. You should know better and should do better for your clients!

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Peter

Matter Type:

Family law

Peter

August 23, 2023

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Pete C

Owen and the team have been excellent in their approach and their valued experience in dealing with my requirement quickly and proficently, without the phaff was wonderful; keep up the good work guys!

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David

Matter Type:

Divorce

David

February 10, 2023

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Excellent service

I've used Almy & Thomas on 2 different occasions and they have been excellent as always. Would happily recommend them to anyone looking for a reliable and helpful solicitor in Torbay.

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Craig

Matter Type:

Purchase and Sale

Craig

April 25, 2022

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Don't go near

Selling a property and these are who got chosen. What a mistake, not only do they not respond when needed but have 4 different people emailing you so nothing is together.
They have over charged us but don't wish to correct their mistake or even to see it.
Avoid these unless thief's

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Sarah

Matter Type:

Disputed Probate

Sarah

August 13, 2021

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The best for legal representation!

Owen was an absolute rock for me and my legal case. Always supportive, responsive, approachable and gave fantastic advice. Very professional service, very well priced fees and completely took the stress away from me. I would highly recommend his service.

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Sheila

Matter Type:

Residential Conveyancing

Sheila

July 23, 2021

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House Purchase Conveyancing

Shocking service, rude, dismissive and inept. They treat their clients with utter contempt. Phone calls do not get returned, emails get printed out and put in with the post ‘for fairness’ (yes this is 2021). They’ve some geezer who thinks he’s smart to write to clients in Shakespearean English (Dear Madam, at the request of Jenny Plumb of this office, we should be grateful if you could kindly arrange to remit to us additional monies in the sum of £58.00 in respect of the searches that are available to purchase.) Final straw - I completed on my purchase today as confirmed by the estate agents - no word from my conveyancing solicitors Almy & Thomas (and it is now 9pm) - clearly they’ve got their fee from me why would they need to actually communicate with me?

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Reviews collected from

Alex

Matter Type:

Residential Conveyancing

Alex

October 25, 2024

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Alex

Almy and Thomas completed the sale of my house and the purchase of my new house.

Jenny Plumb did all the conveyancing on both purchase and sale. She was brilliant throughout the whole process.

Her communication, friendly manner and overall speed was second to non. Great service!

Fantastic company would thoroughly recommend.

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Ancy

Matter Type:

Residential Conveyancing

Ancy

August 27, 2024

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Ancy

I recently used Thomas and Almy's conveyancing team for a residential property purchase. Lin and team dealt with me in a professional way and showed patience and understanding during my many enquiries. Everything went incredibly smoothly, and we were able to get weekly updates and Lin's team was amazing at communicating during each stages. It was fast and efficient, in our circumstances. Thank you Lin,Jenny,Chris and Sheena for your service.

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colin

colin

August 09, 2024

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colin

Really helpful and friendly

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Scarlett

Scarlett

August 08, 2024

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Scarlett

Awful company - if I could give zero stars I would. I can list everything wrong with this business but I don’t think they’d care enough to take it in. Very backwards way of operating and most definitely did not have my best interests in mind throughout my sale and purchase in 2023. I’ve given them multiple opportunities to make up for their mistakes, hence not reviewing until now, but they’re so bitter! As the experts, I shouldn’t have to keep you in check regarding retaining funds (which you eventually sorted) and clauses in my lease (which you’ve chosen to ignore) but here we are. I fully expect a snarky response to this review which will show their true colours. Avoid and find yourself a reputable company that actually care!

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Victoria

Matter Type:

Residential Conveyancing

Victoria

June 29, 2024

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Victoria

Almy and Thomas did a fantastic job with my conveyancing process. It wasn't easy with lots of hurdles, twists and turns. But they were not phased at all, they calmly and professionally dealt with all the them. In the quickest time possible. There was always someone to talk to or a call back with in 30 mins. The fees were transparent and great value for the money. They are a great team with all the knowledge you could ever need. Particularly Jenny, Lin and Sheena

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Almy & Thomas Limited are accredited by

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About this branch

Description

A Wide Range of Legal Services Almy & Thomas Solicitors offers a wide range of services to clients in the Torquay and South Devon areas. If you are currently involved in any sort of business related legal issue; disputes over commercial contracts, pursuing unpaid debts, or some form of partnership or company dispute, then our UK trained professional legal team can help you resolve it. For nearly 100 years, we have endeavoured to uphold the rights of small businesses and individuals in need of expert legal services in Torquay and we believe that we are the leading civil litigation company in the area. Our wide-ranging expertise in this area includes the fields of insolvency, document interpretation, injunctions, and enforcing existing judgements. We also have a highly experienced team to deal with all aspects of property conveyancing and can offer you legal services when dealing with buying or selling your residential property, re-mortgages, equity release, and commercial conveyancing. Call us today to arrange your initial lawyer consultation in Torquay.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Actions against the police
    • Actions against the police
    • Assault using a Taser gun
    • Excessive force or assault
    • Human rights breaches
    • Malicious prosecution
    • Police negligence
    • Wrongful arrest or false imprisonment
  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Discrimination at Work
    • Employment Contracts
    • Employment Law
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pay Issue
    • Privacy and Data Protection
    • Redundancy
    • Restrictive Covenants
    • Settlement Agreements
    • Stress at Work
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Back Injury At Work
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Children's Accident
    • Children's Serious Injury
    • Cycling Accident
    • Defective Work Equipment
    • Dog Bite
    • Fall From Height
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Manual Handling
    • No Win No Fee
    • Pedestrian Accident
    • Personal Injury Law
    • Road Traffic Accident
    • Serious Injury
    • Slips, Trips and Falls
    • Supermarket Accident
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Engineers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
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