Marc
Collected on:
Lola was brilliant
First class service from the lovely and polite Lola.
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Bott And Co Solicitors Limited
01625 415800
Bott and Co is a multiple award-winning No Win No Fee solicitors based in Wilmslow, Cheshire with particular expertise in flight delay compensation, mis-sold motor finance and road traffic accident claims.
- Address
- SK9 1HG
- 01625 415800
- www.bottonline.co.uk
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Accreditations
How Bott And Co Solicitors Limited Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Bott And Co Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bott And Co Solicitors Limited. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Bott And Co Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Bott And Co Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Bott And Co Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Bott And Co Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Bott And Co Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Matter Type:
Accident At Work
Charlie
Collected on:
Zain
Professional pleasure to deal with honest easy to understand an friendly to talk to
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Michael
Collected on:
Zain
I have to say that there was another passenger in the back aswell and she wants to claim. Her name is sharne shae and she wants to claim. Her number is 07494463516.
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Jisvin
Collected on:
Jesse van der berg
Good experience, good communications and all legal knowledges
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Lucy
Collected on:
Avoid
Useless.
They closed flight compensation claim (after a 3 month wait) their excuse was I hadn’t responded. I’ve send multiple (acknowledged) emails and all the information they required. A waste of time They never answer the phone or return calls
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Paul
Collected on:
Horrendous
Non stop stres.
Never call me and let my case go cold for over a year because of an internal issue theu caused through incompetence.
Honestly these lot are jokers. Absolute children running this show
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ross
Collected on:
3 years and refuse to speak to a client
I would never use this company again, 1 phone call in 3 years, made a claim they called me to take the details, and then it was silent, if you called them because you had not heard from them for 3 months , they refuse to take the call and told I had to email.
I was without a vehicle for 10 months, because they lost my claim, I had to restart it 6 months in, they told me I was not allowed to claim travel expenses to travel to work, and then told me a year later I could , so lost hundreds of pounds there.
3 years to resolve a claim , there bill just went up and up (not that I was paying ) but this is how they made ££££ from my case.
If you were to email you would get an auto response to say your email is received and you would get a response on 48 hrs, to which a response never came back, emails ignored and they only emailed you when they wanted something or to tell you how much it was costing as they have too.
Customer service is well below zero and defiantly not a company to have the customer at heart and updated.
After all these years I was awarded 3 times less then what they made and then they took 25% plus vat extra for their time.
I have records from start to finish so these will be report to the ombudsman
And hopefully one day they may actually employ decent staff , as my case changed hands three times .
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Matter Type:
Road Traffic Accident
W
Collected on:
Unprofessional people
It's been several months now and I haven't heard back from them, I call with no answer. Bunch of unprofessional people.
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Simon
Collected on:
Do. Not. Use. It’s that simple
Where to begin with this bunch of cowboys!?
I’ll start at the end: DO NOT USE THEM. I’ll repeat that: UNDER NO CIRCUMSTANCES HAVE ANYTHING TO DO WITH THEM.
Now I’ll explain why….You will not be treated well. You will not have your emails replied to. You will not be able to contact them on the phone. You will be shunting around ‘trainee solicitors’ who frankly are clueless. You will be given bogus information and false promises. In my case, after 10 months of obfuscation and numerous attempts to get my claim moving forward, you will receive a phone call from some underling to tell you that they are dropping your case because of a ‘conflict of interest!’ According to this underling, Bott and Co. are representing the third party driver in my case. By way of explanation, the t/p driver in my case had already pleaded guilty to ‘careless and reckless driving’ and ‘driving whilst under the influence of a controlled substance’. It has taken them 10 months and countless wasted hours on my behalf (filling out forms, questionnaires, emails etc) to be told they are dropping me for the driver who has already been convicted of causing the accident I was claiming for. They are beyond a joke
It’s not entirely clear to me yet what the scam is (I’m sure that will become evident in the coming days, my guess is they are going to try and charge me for stuff they’ve purported to have done (good luck with that guys) but I have no doubt they are just a bunch of ‘legal scammers’
So you are looking at this/these reviews because you want to know whether Bott and co are worthy of your time and money. They are not. Move on. Find a firm that you can trust and that will actually do what they say they will. All of these bad reviews are not a coincidence. They are that bad. In fact they are worse.
No doubt some Bott and co. employee will now come on to this review and try and explain to me (and all of you) why I am wrong and that it’s all a big mistake. Once again, I would like to wish you good luck with that.
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Peter
Collected on:
Worst solictors I've ever used
These are the worst firm of solicitors I've ever had the misfortune to deal with. Appointed by my insurance company for a vehicle accident claim back in Feb 2023.
Now October 2023, after poor and tardy communication (their "OIC@bottonline.co.uk" email hub is pathetic as they never respond) they send me an email saying that unfortunately they gave me an inaccurate valuation of my injuries and that it is £1000 less than originally agreed. Apparently due to a technical error on my electronic file - whatever that means !!
They have also failed to grasp what compensation I'm actually claiming.
They're absolutely useless and incompetent.
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Reviews collected from
Abid
Collected on:
Abid
Bott and co solicitors are the excellent people . Very reliable and knowledgeable people . Communication is the best and best response .
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Ghazanfar
Collected on:
Ghazanfar
Very professional and friendly staff
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Tyler
Collected on:
Tyler
I had a great experience speaking with Shakeel. He was clear, understanding, and very polite over the phone.
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Bobby
Collected on:
Bobby
Amazing Zaaidah
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Justine
Collected on:
Justine
Good experience so far
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Reviews collected from
Brynley Lewis
Collected on:
Brilliant very helpful
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Anonymous
Collected on:
Fantastic
Fast and efficient, excellent communication.
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Susan Glover
Collected on:
excellent service kept me uotondate every step of the way with my claim. highly recommend
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Anonymous
Collected on:
Excellent service
Excellent service. I tried to apply for a refund directly with the airline and they attributed it to weather issues and wouldn’t proceed with a claim. Bott and Co were extremely efficient and so easy to use. They kept me informed regularly about the status of the claim. Their fee was about half of what was recovered, but I wouldn’t have received anything without them, so I’m very pleased with their service and would definitely recommend them.
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Darryl De Souza
Collected on:
They Got It Done!
Did a great job. Handled the process smoothly although the insurer tried everything to get out of paying and tried to get me to claim against my own insurer. Bott handled it all and I got fully paid out. So I'm very pleased.
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Bott And Co Solicitors Limited are accredited by
About this branch
Description
We’re recognised as the most trusted source on flight compensation law and EU Regulation 261. Bott and Co is the only practising law firm to have taken landmark flight delay cases to the Supreme Court and won. Since the Flight Delay Department launched in February 2013, we've recovered compensation for over 180,000 passengers. Senior Partner, David Bott previously served as President of the Association of Personal Injury Lawyers (APIL) and campaigns for the rights of injured people in the UK. Bott and Co believes in delivering a great value and high quality legal service to its customers and is committed to maintaining ethical conduct at all times. The business employs over 150 people and is based in Wilmslow, Cheshire, UK.
Practice areas
Flight Delay Compensation Mis-sold Motor Finance Claims Road Traffic Accident Claims
Regulated by
Legal services
Personal areas of law
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Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
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Consumer
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
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Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
Business areas of law
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Company & Commercial
- Commercial Law
- Insurance