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How Terrells LLP Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Terrells LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Terrells LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Terrells LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Terrells LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Terrells LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Terrells LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Terrells LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    45
  • Very Good

    2
  • Average

    0
  • Poor

    0
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Linda Laletin

Verified review

This review has been left by a verified client who used Terrells LLP.

Matter Type:

Disputed Probate

Linda Laletin

October 18, 2024

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Collected on:

Altering will

Clare was very attentive, explained wording and went at my pace. Client centrex

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Karan Stevenson

Verified review

This review has been left by a verified client who used Terrells LLP.

Karan Stevenson

October 13, 2024

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Collected on:

Excellent service

From start to finish every step whad been explained. Very professional and friendly company.

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Anonymous

Verified review

This review has been left by a verified client who used Terrells LLP.

Anonymous

September 30, 2024

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Collected on:

Update of Will

Very helpful and quick and a good service .

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Trese

Verified review

This review has been left by a verified client who used Terrells LLP.

Matter Type:

Trusts

Trese

September 25, 2024

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Collected on:

My Will

Having used Terrells Solicitor to update my previous Will from them. I must say that from the 1st phone call to updating it, Nothing was to much trouble for them. With a friendly approach Clair patiently listened to my wishes and noted, wrote my Will for me.

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Anonymous

Verified review

This review has been left by a verified client who used Terrells LLP.

Anonymous

September 07, 2024

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Collected on:

Lasting Power of Attorney

Really not sure why we'd put this process off for so long. It was exactly as our Solicitor Claire Fuller said, once it's done you can forget about it - safe in the knowledge that your wishes and preferences are in place for any future time of need.

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Anonymous

Verified review

This review has been left by a verified client who used Terrells LLP.

Anonymous

September 07, 2024

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Review of our Wills

We had very basic Wills that needed updating. We got clear advice on options and all their potential ramifications and so were able to make informed choices about how to proceed.

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Anonymous

Verified review

This review has been left by a verified client who used Terrells LLP.

Matter Type:

Probate

Anonymous

August 03, 2024

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Collected on:

Review of work carried out by Claire Fuller

I was very impressed with the friendly and professional service provide by the solicitor, Claire Fuller, working on my behalf. She was very patient with my endless emails (149 in all). I was also impressed with the detailed accounting for time on the invoice.

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Anonymous

Verified review

This review has been left by a verified client who used Terrells LLP.

Matter Type:

Residential Conveyancing

Anonymous

July 27, 2024

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Collected on:

Working with Emily Hilliard

It was good and everything was dealt with smoothly

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Kelsey

Verified review

This review has been left by a verified client who used Terrells LLP.

Matter Type:

Family law

Kelsey

July 26, 2024

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Collected on:

The best

I've had to seek legal advice on a few occasions and I'll never go anywhere else. Roger was so helpful, understanding and made me feel at ease. I'd recommend anytime.

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Jocelyn

Verified review

This review has been left by a verified client who used Terrells LLP.

Matter Type:

Residential Conveyancing

Jocelyn

July 20, 2024

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Collected on:

Conveyancing

I used Emily for my recent conveyancing needs and she is excellent. Emily is very professional. She is swift with advice and replies, knowledgable about the conveyancing process and always kept me updated. I would highly recommend Emily and Terrell’s Solicitors.

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Reviews collected from

Ryan

Ryan

September 27, 2024

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Ryan

Had a really great experience dealing with Roger. Many thanks for a positive encounter regarding a property matter. Would highly recommend Terrells solicitors.

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Tom

Tom

July 01, 2024

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Tom

Terrible company reception staff rude.

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Barney

Barney

March 07, 2024

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Collected on:

Barney

Unprofessional, rude, no communication - avoid if possible

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Their

Their

December 26, 2023

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Collected on:

Their

After using Terrells for our conveyancing, we found Emily Hilliard very professional and friendly. We had no idea what we were doing and what to expect but she made the process really easy. She went above and beyond and couldn't do enough for us.
We would recommend Emily Hilliard to anyone! She was fab!!!!! Terrells is lucky to have her!!!!

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Spencer

Spencer

December 21, 2023

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Collected on:

Spencer

We had a conveyancing matter which needed sorting out quickly and efficiently - thought we could do it ourselves, but not possible. Got in touch with Emily Hilliard and she smashed it! Positive from the start, she had resolved the matter before we knew it, and now we can move on with our lives. Thanks Emily!

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Terrells LLP are accredited by

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About this branch

Description

“The provision of a quality legal service to all our clients by a professionally trained and committed team”.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Contracts and Agreements
    • Contractual Disputes
    • Debt Recovery
  • Dispute Resolution
    • Mediation
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