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How Serjeant & Son Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Serjeant & Son on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Serjeant & Son. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 3%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Serjeant & Son and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Serjeant & Son performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Serjeant & Son and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Serjeant & Son compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Serjeant & Son offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    61
  • Very Good

    1
  • Average

    0
  • Poor

    0
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Matthew,

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matthew,

January 15, 2025

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Collected on:

Conveyancing for Help to Buy

I would highly recommend them and would have no hesitation using their services again. They have been helpful, proactive and thorough at every stage.

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Belinda,

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matter Type:

Disputed Probate

Belinda,

January 09, 2025

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Collected on:

Great service

We were given the time we needed while sorting our wills .
Great service

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Peter,

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matter Type:

Disputed Probate

Peter,

December 17, 2024

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Collected on:

Family Wills and Trust

We found Rebecca Baxter very supportive and professional. Also working within the set time scale she confirmed for completion.

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Rhodri,

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matter Type:

Residential Conveyancing

Rhodri,

December 17, 2024

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Collected on:

House purchase

Excellent service from the start to the end , always kept informed with the progress of the sale . Everything completed within six weeks , couldn’t ask for anything more . I Would highly recommend Serjeant and son if you are looking for a professional friendly service.

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Alan

Alan

November 25, 2024

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Collected on:

Sale and purchase of property

Would highly recommend Claire Honour and her team. Professional and great communication throughout. Prompt and efficient service, with a no nonsence approach, we knew we were in good hands throughout the sale and swift purchase of our new home.
Huge thank you for all your hard work. Alan and Sue.

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Alan

Matter Type:

Residential Conveyancing

Alan

November 25, 2024

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Collected on:

Sergeant and Sons.

Highly recommend Claire Honour and her team. Professional and first class communication throughout.
A no nonsence approach, when Claire said she was going to do something, she kept her word, she was extremely efficient and dealt with our sale and also the purchase of our new property which completed in weeks rather than months, a swift exchange and completion which was very much appreciated. Thank you Claire Sue & Alan

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Ciprian-Gabriel,

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matter Type:

Purchase of development land

Ciprian-Gabriel,

November 07, 2024

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Collected on:

Solicitors

Professional services.
I would recommend them to all my family members and friends.

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Christiaan,

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matter Type:

Agricultural land for sale or development

Christiaan,

November 05, 2024

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Collected on:

Efficient, Professional, Helpful - Excellent Service

Highly recommend Claire and her team at Serjeant & Son; could not fault their process at all.

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Anonymous,

Verified review

This review has been left by a verified client who used Serjeant & Son.

Anonymous,

October 22, 2024

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Collected on:

Probate.

Everyone treated me well. We were well informed throughout our
experience.

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Lynn,

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matter Type:

Agricultural land for sale or development

Lynn,

October 16, 2024

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Collected on:

Always kept me informed of progress

Very good experience at such a sad time Very professional and clear instruction at all times.

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Reviews collected from

Neko

Neko

October 25, 2024

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Neko

Just leaving a review from behalf of Haart Estate Agents from Cambridge for Claire. Honestly we had a difficult case between us , but Claire had been a stellar support pillar for our mutual clients so much that I wanted to leave a good word in for her. She was understanding , kind and a pleasure to work with and I'm glad that a difficult time for clients was made a little easier.

You've been a pleasure and I really hope to work with you soon as well as recommend you personally to anyone I know might need real support.

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Fleur

Fleur

September 05, 2024

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Fleur

Claire, firstly I just want to say a huge thanks for all your excellent work on my behalf. You were so thorough, persistent, fair and transparent throughout the whole process whilst dealing with both our sale and purchase. You were extremely helpful and provided an excellent service. I would highly recommend yourself and the rest of the team at Sergeants and Sons!

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Steve

Matter Type:

Residential Conveyancing

Steve

January 25, 2024

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Steve

Excellent service from Claire and her team from start to finish. I would recommend them to anyone in the local area looking to sell their property. Thanks very much for all your help

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Nora

Matter Type:

Residential Conveyancing

Nora

January 02, 2024

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Nora

Claire is exceptionally efficient and very responsive to emails. I was very happy with her service hence I also recommended her to my friends and they have nothing but good words for her professionalism .

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Mason

Matter Type:

Residential Conveyancing

Mason

November 28, 2023

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Collected on:

Mason

Appreciate all the hard work from Claire in purchasing our first home. Always keeping us updated throughout the process and made sure we were in before Christmas. Definitely will recommend! Thanks Claire!

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Serjeant & Son are accredited by

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About this branch

Description

Welcome to Serjeant & Son Solicitors. We are based in the historic market towns of Ramsey and Thetford, with strong ties in our local communities, providing legal services locally and nationally. Our aims are to offer a high quality service, give clear practical advice and cost effective solutions.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Probate

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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