01847 563 510
Harper Macleod is a leading independent Scottish law firm with offices in Glasgow, Edinburgh, Inverness, Lerwick and Thurso, offering a full range of commercial and personal legal services across Scotland, the UK and further afield. At Harper Macleod, it's all about you, not us. We put your needs at the heart of everything we do. We believe that your success determines our success and because no two clients are the same to us, we'll work harder than anyone else to understand your needs and objectives. You need problem solvers and advisers, not just lawyers. Read more...
Harper Macleod LLP
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Harper Macleod LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Harper Macleod LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Harper Macleod LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Harper Macleod LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Harper Macleod LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Harper Macleod LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Harper Macleod LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Residential Conveyancing
starry99
Collected on:
This review is for a different branch.
Laura Archibald is an excellent solicitor who kept us up to date every step of the way and answered all our questions, and made clear things that we weren’t aware of as first time buyers. Would definitely recommend this company
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Tommy
Collected on:
This review is for a different branch.
Aileen made the experience so easy for my 80 year old mum nothing was too much trouble can’t recommend her enough will definitely use her again in the future
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Matter Type:
Motor Insurance Policy
Lauren
Collected on:
This review is for a different branch.
Laura was very helpful and informative. She kept me up to date either by phone call or email. I was always fully aware of the next steps and any actions required. An amazing service.
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Matter Type:
Probate
Julie
Collected on:
This review is for a different branch.
Great to finally find a firm that is not just professional in what they do (as so many legal firms in Scotland are) but one where the lawyers don't feel they have to play the role of traditional stuffy lawyer. I'm sure like us, most clients, now want authentic people who will engage with you, yet are still capable of doing the business for you. David White fits this bill to a T. He makes you feel he is invested in whatever service you are looking for and genuinely engages with you to achieve a successful outcome. We also loved the fact that he listened to some of the non legal anxieties and proactively gave us a great recommendation for an financial adviser.
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David
Collected on:
This review is for a different branch.
Friendly, reachable and kind. It was a stressful period in my life, and I am very appreciative of the help Harper Macleod LLP gave me.
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Matter Type:
Commercial mortgages
Lisa
Collected on:
This review is for a different branch.
Second time using Harper McLeod, 2 different divisions and both transaction went smoothly. Were kept up to date throughout the process and emails, calls returned in a timely manner. Would highly recommend Harper McLeod, Inverness.
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Matter Type:
Residential Conveyancing
Marina
Collected on:
This review is for a different branch.
From the first phone call I experienced a most professional, courteous service.
I phoned the company to enlist their assistance for the purchase of a property. I wanted to submit an offer the same day as I viewed the property. It was late pm on a Friday afternoon and I was aware that my request was almost asking the impossible. However, the formal offer was submitted on the following Monday/Tuesday after a verbal offer had been accepted. My “case” was extremely complicated and took a little longer for the settlement than normal. The lady who I dealt with was effective, efficient, courteous and eventually “got the job done” even though she had a much more important personal matter to deal with at this time.
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Ben
Collected on:
This review is for a different branch.
Professional service with good communication throughout the process, and explanations of work involved along the way.
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Matter Type:
Residential Conveyancing
D
Collected on:
This review is for a different branch.
Excellent service from start to finish. Andrea Ross was highly professional in her advice, with a clear command of her area of expertise.
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Nick
Collected on:
This review is for a different branch.
Quickly dealt with contested losses following non-fault RTC in the Highlands.
Matter dealt with to a successful conclusion and would use Harper Macleod again.
Heartily recommended.
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Deirdre
Collected on:
I'm very grateful to Angus Brown at the Inverness office. He kindly gave half an hour of his time to explain the relevant parts of the Prescription and Limitation (Scotland) Act 1973. I did not feel under pressure to engage his services. He was so helpful in bullet pointing the salient points in case law and where to find out more.
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Chris
Collected on:
Absolutely useless save your money. Was dealing with these crooks and they didn't keep in touch with me, ended up giving me less than a weeks notice to attend court to be a witness. They couldn't understand the evidence they managed to find, didn't research it or put any time into understanding it. They utterly wasted my time. Stay away from these clowns honestly do yourself a favour. The worst representation you can find.
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Lauren
Collected on:
Please avoid this company - it will involve waiting months for a response and extra added stress. I have waited 2 and a half years since starting my claim and still no further forward. I accepted settlement claim months and months ago and have heard nothing back since then. Constantly having to phone to chase it up and get told every time I will get a call back - never do. I have sent numerous emails and again no response. No regard for customers who are experiencing a stressful situation. I am not normally one who leaves reviews but I think it is absolutely necessary to warn others so they do not have to experience the same stress I have had to deal with and hopefully now the company will get back to me.
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Douglas
Collected on:
I saw this firm work from the other side. I took someone to court and they chose Harper and MacLeod to represent them. They where unpleasant, unprofessional, misleading and incorrect on almost every occasion. I represented myself in court twice and won my case so their client had to pay me and god knows how many unnecessary thousands of pounds to them. This case could have been dealt with quickly over 1 or 2 phone calls. Instead they dragged it out for months and months sending endless amounts of misleading, incorrect and ignorant emails. Every email and court appearance costing their clients serious amount of money. Their client will have no idea how easily this could have been dealt with and how much money they could have saved. Avoid these crooks.
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Tom
Collected on:
They over charge and underdeliver.
Their only interest is in generating as much cash out of you as possible.
Your satisfaction is of absolutely no concern it’s all about money.
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In 1988, Lorne Crerar and another young partner in a Glasgow court firm took a couple of support staff and converted its business division, which had recently started, into a separate commercial practice. The new start was Harpers, which subsequently took over a niche corporate firm called Macleods, to become Harper Macleod. In 2002, Martin Darroch joined the firm as Finance Director and was appointed Chief Executive in 2006 - Harper Macleod was the first firm in Scotland to appoint a non-lawyer chief executive - with the now Professor Crerar as Chairman. Over the years the firm went from strength to strength, expanding its footprint all over Scotland. In 2014, the firm took over niche private client practice, Bird Semple, to significantly extend its offering in personal legal services. Today, Harper Macleod is one of the largest professional partnerships in Scotland, serving clients and their interests in Scotland, the UK and beyond and generating in excess of £26 million in turnover - a figure that has consistently grown regardless of the economic backdrop.
