01847 563 510
Harper Macleod is a leading independent Scottish law firm with offices in Glasgow, Edinburgh, Inverness, Lerwick and Thurso, offering a full range of commercial and personal legal services across Scotland, the UK and further afield. At Harper Macleod, it's all about you, not us. We put your needs at the heart of everything we do. We believe that your success determines our success and because no two clients are the same to us, we'll work harder than anyone else to understand your needs and objectives. You need problem solvers and advisers, not just lawyers. Read more...
Harper Macleod LLP
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Harper Macleod LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Harper Macleod LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Harper Macleod LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Harper Macleod LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Harper Macleod LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Harper Macleod LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Harper Macleod LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Grahame
Collected on:
This review is for a different branch.
I would like to thank Lauren for all her efforts in a very difficult claim that took over 2 years to come to fruition and was very pleased with the final outcome
Grahame
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Matter Type:
Road Traffic Accident
Shelley
Collected on:
This review is for a different branch.
Richard Steele was exemplary from start to finish.
He was professional, knowledgeable, experienced and above all friendly applying great common sense.
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Ashlay
Collected on:
This review is for a different branch.
Following a road traffic accident where my car was written off I was contacted by Rachael at Harper MacLeod. Rachael has been extremely helpful, friendly and efficient. She has kept me up to date with the process and aware of the next steps. Great service all round.
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Elisa
Collected on:
This review is for a different branch.
Wonderful support from Paige, listened to what I had to say and was very helpful! 10/10 for Paige Watson no complaints!
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Matter Type:
Road Traffic Accident
John
Collected on:
This review is for a different branch.
I was unfortunate enough to be involved in a road traffic accident where my car was written off. I was contacted by Paige Watson of Harper Macleod Solicitor who guided me through the whole claim process. Paige kept me fully updated at every stage and I was very happy with the resolution.
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John
Collected on:
This review is for a different branch.
I was the driver and injured party of a vehicle collision involving my own vehicle along with one other vehicle which collided to the rear. The other drivers insurance took full responsibility for the collision. This occurred during the Covid period and caused a very long delay for repairs to be conducted due to a shortage in parts.
I was very quickly contacted by Laura Ann Sheridan of Harper and MacLeod and represented myself during a long and protracted process. Laura Ann continually maintained contact and provided updates regarding my injury claim. After a long period of time the other insurance company eventually settled after i was advised to refuse the first and second offer.
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Matter Type:
Residential Conveyancing
Iain
Collected on:
This review is for a different branch.
I would like to thank Andrea Ross for her conveyancing services in relation to the purchase of our new home. Andrea was friendly, helpful and very responsive to all enquiries. Her approach and personal character shone through, providing me with the reassurance that we were in good hands and all matters were dealt with professionally and in a timeous manner. This has been the single most positive experience that I have had in dealing with any solicitor in relation to property conveyancing. In short, we received absolutely first class service from Andrea Ross.
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James
Collected on:
This review is for a different branch.
I have been using Harper Macleod for a number of years now and always receive a professional service.
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Sarah
Collected on:
This review is for a different branch.
Genuinely excellent support from Laura the whole way through the process. Communication was all efficient and clear, and support was consistently empathetic. Would highly recommend these services to anyone.
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Matter Type:
Residential Conveyancing
Michael
Collected on:
This review is for a different branch.
First class from start to finish. Fuss free and straight-forward, with clear explanations.Thank you!
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Deirdre
Collected on:
I'm very grateful to Angus Brown at the Inverness office. He kindly gave half an hour of his time to explain the relevant parts of the Prescription and Limitation (Scotland) Act 1973. I did not feel under pressure to engage his services. He was so helpful in bullet pointing the salient points in case law and where to find out more.
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Chris
Collected on:
Absolutely useless save your money. Was dealing with these crooks and they didn't keep in touch with me, ended up giving me less than a weeks notice to attend court to be a witness. They couldn't understand the evidence they managed to find, didn't research it or put any time into understanding it. They utterly wasted my time. Stay away from these clowns honestly do yourself a favour. The worst representation you can find.
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Lauren
Collected on:
Please avoid this company - it will involve waiting months for a response and extra added stress. I have waited 2 and a half years since starting my claim and still no further forward. I accepted settlement claim months and months ago and have heard nothing back since then. Constantly having to phone to chase it up and get told every time I will get a call back - never do. I have sent numerous emails and again no response. No regard for customers who are experiencing a stressful situation. I am not normally one who leaves reviews but I think it is absolutely necessary to warn others so they do not have to experience the same stress I have had to deal with and hopefully now the company will get back to me.
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Douglas
Collected on:
I saw this firm work from the other side. I took someone to court and they chose Harper and MacLeod to represent them. They where unpleasant, unprofessional, misleading and incorrect on almost every occasion. I represented myself in court twice and won my case so their client had to pay me and god knows how many unnecessary thousands of pounds to them. This case could have been dealt with quickly over 1 or 2 phone calls. Instead they dragged it out for months and months sending endless amounts of misleading, incorrect and ignorant emails. Every email and court appearance costing their clients serious amount of money. Their client will have no idea how easily this could have been dealt with and how much money they could have saved. Avoid these crooks.
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Tom
Collected on:
They over charge and underdeliver.
Their only interest is in generating as much cash out of you as possible.
Your satisfaction is of absolutely no concern it’s all about money.
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In 1988, Lorne Crerar and another young partner in a Glasgow court firm took a couple of support staff and converted its business division, which had recently started, into a separate commercial practice. The new start was Harpers, which subsequently took over a niche corporate firm called Macleods, to become Harper Macleod. In 2002, Martin Darroch joined the firm as Finance Director and was appointed Chief Executive in 2006 - Harper Macleod was the first firm in Scotland to appoint a non-lawyer chief executive - with the now Professor Crerar as Chairman. Over the years the firm went from strength to strength, expanding its footprint all over Scotland. In 2014, the firm took over niche private client practice, Bird Semple, to significantly extend its offering in personal legal services. Today, Harper Macleod is one of the largest professional partnerships in Scotland, serving clients and their interests in Scotland, the UK and beyond and generating in excess of £26 million in turnover - a figure that has consistently grown regardless of the economic backdrop.
