Clive
Collected on:
Great Service !
Excellent service from RBD. Juliet Sarfo made the writing of my will an easy experience. Timely, helpful advice, I couldn’t have wished for better.
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Ray Borley Dunkley LLP on ReviewSolicitors.
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We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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You can use this data to see how Ray Borley Dunkley LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
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ReviewSolicitors uses our community data to show you how many clients used Ray Borley Dunkley LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Ray Borley Dunkley LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Clive
Collected on:
Excellent service from RBD. Juliet Sarfo made the writing of my will an easy experience. Timely, helpful advice, I couldn’t have wished for better.
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Lola
Collected on:
Perfectly decent firm. Not sure what some of the comments are about. We had a very good experience getting our wills done. My dad's probate was done by them too and it all went fine. I was pleasantly surprised on the fees and would def recommend.
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A
Collected on:
I needed probate sorted for my wife. Very smooth no fuss service.
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N
Collected on:
I needed advice on a trust. The solicitor was cery clear in explaining something that is far from straightforward so very grateful. Also the fees were reasonable.
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Stephanie
Collected on:
Professional and friendly. Wanda Heppenheimer was a pleasure to deal with.
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cheryl
Collected on:
Dealt with a issue and can only say they went out of there way to reassure me and they were right. they resolved everything for me. The receptionist was really helpful making the whole process easy. Strongly recommend this company.
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The
Collected on:
This firm has been dealing with a family issue for almost 18 months and showing no signs of resolving the issue.
They ignore your emails, they never update you on progress and they keep changing solicitors working on our case.
Very poor, slow and unprofessional service from this company.
Avoid using them if you need your legal affairs dealing with before the year 3000!
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J. Douglas
Collected on:
We were quoted a price for having a standard "Advice as a Guarantor" service. The process to set up an appointment was painful and took way too long. Attendance on the day had to be switched to in person causing me additional cost and when they sent the bill they claimed a cost for every email sent to set up the meeting that they so incompetently arranged. They also levied other charges without warning me that they were going to do so.
I disputed the invoice in writing and did not receive a reply despite several attempts to get a response. I did pay but I will never use or recommend this solicitor to anyone. We should have read the other reviews first.
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Ruth
Collected on:
I wouldn’t even recommend these people to write a basic will.
This company shouldn’t be practising.
Don’t ask them for Any help as their ‘senior partners would be hard pressed to control a kitten quite frankly.
Avoid at all costs.
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Navreet
Collected on:
Not been given proper information and been charged unnecessarily. I got original documents from court but they keep sending me emails from there side and been charged. Awful. I should have done all on my own from start and could have saved nearly 5-6k
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