
Charlie
Collected on:
As ever, fantastic service. 5 stars!
I have used Pictons on more than one occasion. Always a 10/10 service from start to finish.
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Since Pictons was set up in 1967 we’ve grown to become one of the top law firms in Herts Beds and Bucks. Over the past five decades we’ve established a great reputation as not only one of the best law firms to deal with, we have also ensured that our very personal and sensitive approach to doing business has meant that our clients feel cared for and confident that they can trust us to achieve the outcomes they want. Read more...
Pictons Solicitors LLP
have 3 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Pictons Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pictons Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Pictons Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Pictons Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Pictons Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Pictons Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Pictons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Charlie
Collected on:
I have used Pictons on more than one occasion. Always a 10/10 service from start to finish.
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Mike
Collected on:
Steer clear. We hired Pictons for conveyancing. Very slow to draft the contract, only gave us updates when we pushed them, the documents had mistakes and they became evasive when questioned. We were eager to complete the sale just to get rid of them.
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Bryn
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We hired Pictons to process the sale of my late grandmother's house to a cash buyer. The experience was nothing short of painful. Although the legal procedure was a relatively simple one, they had to be constantly prodded to get on with the paperwork, and we were forever having to chase them for updates. More often than not, the employee assigned to our case was simply unavailable. It's a wonder the conveyancing was ever completed. For the rate we were paying, one would at least expect a decent service, if not an excellent one. To add insult to injury, once the sale finally went through, Pictons charged us an additional fee to transmit the funds to our nominated account immediately, despite being told explicitly that we did not want this option. When we complained and tried to get the money charged on this additional fee back, they simply ignored us. Outrageously poor service, and very little value for our money.
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Timothy
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Appalling experience with this firm. They said they would charge a certain amount as a pre-payment at first meeting then charged double with no explanation. When contemplating suicide they said "we can do a will for you".
Made a complaint to the Legal Ombudsman and instead of awaiting outcome, decided to go ahead with a claim for fees allegedly owed (three figures).
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Anthony
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This review is for a different branch.
grace roe from pictons was very professional, informative, polite and friendly.
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Ross
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This review is for a different branch.
Great, clear advice. Helpful team and always available
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Chirita
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This review is for a different branch.
I recently had the pleasure of working with Pictons for the preparation of my will, and I cannot recommend their services highly enough. From our first meeting, they demonstrated exceptional professionalism and a deep understanding of estate planning. They took the time to listen to my concerns and preferences, providing personalized guidance throughout the entire process.
They explained all the legal jargon in a way that was easy to understand, ensuring that I felt confident and well-informed in my decisions. Attention to detail was remarkable, and I felt reassured that my wishes would be accurately reflected in the final document.
The entire process was smooth and efficient, and my solicitor was always available to answer any questions I had, no matter how small. I truly appreciated her empathy and understanding, making a potentially daunting task feel manageable and straightforward.
Thanks to Pictons Solicitors, I now have peace of mind knowing that my will is in order. I would highly recommend their services to anyone in need of a compassionate and skilled solicitor.
Thank you for your outstanding support!
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Elena
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This review is for a different branch.
I had my mortgaged dealt with by a solicitor of the firm and for me it was and quick. Didn't wait for them too much in fact everything went smoothly. I will use them again for this or any other legal problem it might arise in the future.
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Paulkay
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This review is for a different branch.
I ran through the initial consultation with a legal advisor, who seemed to understand my needs regarding the lease on a flat. Waited over a week and heard nothing, chased and the received the wrong service agreement. Complained and had to chase again. I was then told they needed to wait for a review by a senior solicitor, still responded with the wrong requirements.
Had then to call again, and got through to the unqualified solicitor who attended the initial meeting who eventually declined to do the work
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marie
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This review is for a different branch.
Siobahn has been my rock through a very long and contested divorce. Her commitment to ensuring that justice prevails, is evident. Siobahn makes herself available to me at the drop of a hat and goes above and beyond to support me legally and emotionally. I can’t thank her enough and could not imagine going through this awful process with any other firm representing me.
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We’ve had a lot of changes in fifty years and now we are seen as a dynamic and more progressive law firm. We’ve got some of the most experienced, qualified and dedicated legal practitioners in the region, all of whom are committed to getting you the best results. We also think it’s important to give something back and make a contribution to the communities in which we are based. This ethos runs throughout the company and virtually every week someone is doing something for a local charity, while several of our staff are charity Trustees, giving their time expertise to support a wide range of worthwhile causes and organisations.