
Artur
Collected on:
Kind, professional, empathetic, and made me feel like I matter
Beth has been there in the middle of the night to listen to my side of the story, to advice me and to ensure that I do / say the right thing (encouraging me to give answers to support my case) and to sit next to me through the hearing.
The way she conducted herself on the day (night), her confidence, her manners, her listening skills, empathy & understanding, how she represented the company, how she tried to help me later by passing my details to their family law department and how she dealt with me over time when I bothered her with some additional emails - I could not fault anything. If I need any help in future, I will definitely be picking up a phone to Albin & Co first based on my experience with Beth.
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