Gordons Property Lawyers Limited

I think I'm fortunate in never before having dealt with incompetence on the level exhibited by GPL. There incompetence and lies have lead to my chain not progressing and having to wait another two weeks to try again.

I was supposed to exchange contract on the 27th of September. GPL confirmed that they were ready to proceed with the exchange and that everything was in order days before this. On the day of exchange they suddenly realised that they hadn't received a response on a parking plan up the chain and decided that because of this it couldn't proceed. They hadn't even chased this parking plan until that day! This was frustrating.

We tried again on the 30th of September. On the 27th GPL confirmed that once they had the parking plan they would be okay to proceed. They received the parking plan. Great news. All of a sudden they decided that the signature on the TR1 form did not match the other signatures they had on documents. This was the 9th copy of the TR1 form submitted theu they had either lost or had issues with! They confirmed that once they had this form then the exchange would happen. The TR1 was sent 24hr tracked delivery.

On the 1st of October we tried again. The TR1 form arrived with GPL by midday and they confirmed that the exchange would take place. Then 10 minutes later they suddenly realised that they needed to wait for an OS2 search to come back. This OS2 search was based on the plan they received on the 27th. I cannot understand how it is possible to forget that you ordered a search that would block a chain, and confirm to your client that nothing could block the exchange and then realise moments after that confirmation that you are missing documentation.

This is an incomprehensible level of incompetence and negligence amd I am infuriated with them.

I am not their client but part of the chain, but I felt compelled to warn people away from this disgraceful company! If I was paying for this service I would certainly be demanding a refund.

This is a joke of a firm - they are impossible to get hold of and the customer service is non existent
Natwest use these people so I had no choice but to use them - a simple remortgage turned in to a 4 month farce!
Sending letters and final equity cheques to the wrong address or just not bothering at all and then lying to say they have
Notice all the good reviews are months ago - look at recent ones - this is a true reflection

Keeping us updated. Very organised.I will surely recommend Gordons Property Lawyers Limited.

Very professional- a pleasure to work with

Brilliant service. I am very pleased. I will definitely recommend this firm to friends and family.

The whole team were extremely knowledgeable and helpful in my recent experience . I cannot thank them enough .

Good communication and efficient in dealing with the remortgage of our property.

We were refered through our mortgage broker and the team at Gordons did a great job in processing and expediting the completion process

They were very efficient, can't say more.

Terrible exoerience dealing with this company. Files sent couldnt be opened, no follow through on items and very in terms of communications. People didnt seem qualified and had a very poor grasp of technology. Complained at the end but they honestly didnt care. Very unprofessional