This review is for a different branch.
I had the "privilage" to be "supported" in my legal proceedings by this firm.
It's hard to know where to start.
Although they took my detailed history over the phone, they still included inaccurate information in the court paperwork, which I did not have a chance to correct because I was rushed and I was not even told who to contact about the issues.
They provided me with Unsafe advice, pressurised me at last minute to 'meet in the middle' with the other party regarding contact. I was given a completely new solicitor to represent me a day before my case, he barely spoke English and I could not understand anything, never mind the other party and the judge.
They Lack of professional competencies, did not know absolute basics about what documents should go into the court bundle, when, to send these to the other party, all at the very last minute, leaving me without sleep for days. Eventually I produced most of my written work as could not rely on incompetent legal representation. They hold Inappropriate attitude, blaming me for having to work after office hours (despite them not having completed the work required for the court hearing)..
Very Poor communication, not returning calls, not replying to emails.
Once I had no choice but to seek alternative representation, despite them being obliged to continue working on my behalf until legal aid certificate transfer had been completed with the new firm they avoided absolutely all communication whether via email or phone calls. This is only a short summary of my concerns. I wanted to raise this with legal ombudsman but have to preserve my energy for the ongoing court proceedings.
Also this review will hopefully warn any potential clients to AVOID THIS FIRM AT ALL COST.
I am referring to a Birmingham branch.
