David
Collected on:
Shambolic.
Just an awful, stressful and frustrating experience, as in another review, I sincerely regret not reading reviews first. I have never experienced anything like this, I cannot get an update regarding my case, as no one answers the phone or replies to any emails. I don't live in the uk which isn't making anything easier, so I was hoping that following my mothers death, this company would take care of things for us. A relatively uncomplicated case, she left a will, not contested, and here we are 15. months on, and nothing, no payments, nothing finished, no updates, a simple email takes up to a week to get an unsatisfactory, bad tempered response. I don't know how they still continue to operate.
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