This review is for a different branch.
Avoid this solicitors for Child Access cases - had to change solicitors AWAY from these due to what I can only describe as incompetence and showing absolutely no backbone or desire to win a case.
In my personal experience with this company they are happy to nod their heads at all the other (bigger) companies in the area and sit, stay and roll over on demand, at these companies request - but happy to take your money, make countless communication errors and not show any accountability for their own (proven) mistakes.
If you actually have a case and want them to listen to you rather than just assume "its just like all the rest" then once again, AVOID this company, my personal experience shows they do not listen nor read all communication.
You wont be able to get hold of your solicitor directly, in my case I dealt with someone on the telephone or email, who I honestly thought was on some kind of work experience placement, not someone with any legal degree.
When you ask "management" to then intervene to look at the proven issues - they, of course, stand by their own, and refuse to take ANY accountability for the actions and lack of effort made by "one of their own".
It saddens me to write this as I truly had hope from this company as our initial consultation was promising, turns out it was just hype.
Heed this advice, avoid at all cost if you wish to use this company for any child access matter - my new solicitors are brilliant.
