Unfortunately, we have had a very poor experience with the conveyancing department of this firm, who we appointed to assist with the sale and purchase of properties.
Onboarding was completed and moneys paid at the end of August/start of September. Since then we have received little to no contact regarding the case which has caused a delay in the progress of these matters.
Our original solicitor left the firm without us being made aware and we were not able to determine who was looking after our case after this, receiving only sporadic contact from different members of staff.
We have now been informed that their conveyancing department is due to close at the end of October due to staffing issues and that they are unable to proceed with our case.
We have wasted the best part of 6 weeks with no progress in our sale/purchase and regret appointing them to begin with.