Serious Accident Solicitors Limited

0800 024 1400

We are a dedicated team of personal injury and medical negligence solicitors. We can help you claim the compensation you deserve. Serious Accident Solicitors (SAS) is a specialist niche Personal Injury law firm established by Nia Charles, serving the whole of England and Wales. With over 20 years of experience in handling personal injury claims, from the most simple to the most complex, we have the expertise and knowledge to help you start rebuilding your life. Read more...

Also known as - Charles Silverman Solicitors Limited, Canine Claims Limited, Paw Law Limited

Address
One Temple Quay
Temple Back East
Bristol
Avon
BS1 6DZ
0800 024 1400
www.seriousaccidentsolicitors.co.uk

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Accreditations

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Available lawyers at Serious Accident Solicitors Limited

Nia Charles

Katerina Hale

How Serious Accident Solicitors Limited Compares

Value for money

This firm - 100%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Serious Accident Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Serious Accident Solicitors Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 0%

About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 100%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Serious Accident Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Serious Accident Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%

No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Serious Accident Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

32nd / 97

1074th / 4644

Employment

31st / 80

918th / 3125

Personal Injury

15th / 66

458th / 2396

Dispute Resolution

16th / 51

458th / 1036

Clinical Negligence

11th / 41

305th / 946

Education

12th / 31

95th / 263

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

Excellent

12
Very Good

0
Average

0
Poor

0
Awful

0

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Clinical Negligence

Verified review

Matter Type:

Hospital Negligence Claims

Jeremy Blackman

January 25, 2024

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Collected on:

Outstanding Service

Following the exceptionally sad passing of my mother, I had concerns about the clinical treatment she’d received.

I contacted Nia and from the first discussion she treated me with compassion, empathy but importantly was exceptionally knowledgeable.

Supported throughout the process by Katerina, I found both Nia and Katerina to be diligent, knowledgeable and importantly tenacious.

They represented us as they confirmed they would and helped us achieve a settlement and closure both that exceeded our initial expectations.

Should the need arise again in the future I wouldn’t hesitate to contact the team again and would absolutely recommend to any friends and family in the future.

Thanks for all you did for us.

Lawyers named in this review:
Nia Charles Katerina Hale

Nia Charles

Katerina Hale

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Personal Injury

Verified review

Matter Type:

Road Traffic Accident

Alec

October 13, 2023

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Collected on:

Successful - Personal accident claim

Katerina came on board to my case just under half way through which I had no worry about. She showed professionalism and was very efficient. I was amazed at the fact how quick she was able to get up to speed with my case. Cases like these take a while, which is why a certain level of patience is needed, and Katerina did not waver. She provide strong counsel and allowed me to weigh up my options before I gave a decision. With some solicitors you just feel like a reference code, however at Serious Accident Solicitors it was more that that, Katerina took the time to get to know me which made me feel valued. I would certainly recommend if you require any legal assistance!

Lawyer named in this review:
Katerina Hale

Katerina Hale

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Personal Injury

Verified review

Matter Type:

Road Traffic Accident

Alec

October 13, 2023

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Collected on:

Successful - Personal accident claim

I have no hesitation saying I had a positive experience with Serious Accident Solicitors! Nia understood from the very begging of my case that there was lack of justice and she wanted to go to bat for me. With any case you can never be 100% certain with the outcome, having a solicitor like Nia, who set my expectations, provided me counsel, showed patience and most of all showed dedication to get the best result for me. I would certainly recommend Serious Accident Solicitors as they put the client first.

Lawyer named in this review:
Nia Charles

Nia Charles

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Neil

June 13, 2023

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Great personal injury lawyer

Nia represented me in a disability discrimination case which settled successfully at mediation. My case involved an understanding of mental health issues and Nia handled all aspects of my case with sensitivity and expertise. Great care was taken preparing my witness statement. All parties involved, including the medical expert were impressed with Nia's professional approach. A really great personal injury lawyer and great to work with - I have no hesitation in recommending her.

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Personal Injury

Verified review

Matter Type:

Car Accident

Tyler mckenna

June 09, 2023

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Collected on:

Car accident claim review

I’ve worked with Nia regarding my car accident since 2016, Nia is very professional and really goes the extra mile for you. I would highly recommend Serious Accident Solicitors in the future.

Lawyer named in this review:
Nia Charles

Nia Charles

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February 28, 2023

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Absolutely fantastic!

Absolutely fantastic! Life changing service! I couldn't be happier and would recommend to anyone - thank you again.

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February 03, 2023

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Knowledgeable and efficient

Nia is a really knowledgeable and efficient solicitor. She carefully selected the right medical expert in my case which proved to be crucial in arguing my case against a large insurance company. She is polite, courteous and has a very friendly approach which along with her clear knowledge in this area of work makes her an ideal personal injury solicitor.

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January 16, 2023

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Superb solicitor

Nia is a superb solicitor. She is professional and pleasant to deal with. She is always available to take calls and explain the legal process simply and clearly. Nia is confident in her knowledge and always fought my corner against the other side. I have great confidence in her skill and judgement and would not hesitate to recommend her services.

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January 03, 2023

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Absolute professionalism and sincere empathy

I was guided to Nia at Serious Accident Solicitors by some of her previous clients, who couldn't speak highly enough of her and her professionalism. I was a cyclist involved in an act of stupidity by a car driver that left me with a life threatening injury, PTSD and an inability to integrate back into work easily. From the outset, Nia explained the process, potential time frames and complications we could encounter, with absolute professionalism and sincere empathy. Having this knowledge eased what can be a very stressful period. I was able to relax knowing that one of the best in the field was representing me, fighting for what I deserved in financial remuneration. When I was ready, I was given step by step actions to take, with fluid communication in a language I could understand! When required and drawing upon Nia's experience we were able to take on a big insurance company and push them to the max. The end result was an accepted offer of over �70,000. When you are involved in a situation like this you can gauge a good result. What Nia achieved was nothing less than remarkable, allowing me to move on with my life... thank you so much.

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December 15, 2022

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Traumatic motorbike accident

After a very traumatic motorbike accident I appointed Nia to assist in my claim for damages. She very patiently took me through the process of getting compensation. She was always available to talk and I felt she really empathised with me in the difficulties that one faced after an accident. This really made a difference. The settlement in the end I feel was the maximum any firm could have achieved and Nia's fee was more than reasonable as compared to what a large firm's fee would have been.

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