Practice Manager at Kenway Miller Solicitors Ltd

Hilary Kenway

Practice Manager

Hilary was a practice manager at two of Manchester’s leading motoring law firms before joining Kenway Miller on its inception in 2011. She has been working in this area of law since 1999. She offers a sensitive and reassuring presence at the end of the phone line and is often the first point of contact for those making the initial call and who are in need of reassurance (often outside working hours!). Hilary is a “jack of all trades” when it comes to the running of the practice. She involves herself in our administration and accounts as well as taking on some of the paralegal work required. She was involved in establishing two previous legal practices before Kenway Miller Solicitors and was at the forefront of what could be described as the motoring law boom at the turn of the century which resulted in the proliferation of other similar practices in the Manchester area. Whilst Hilary is not legally qualified, she has a wealth of experience in the field and works tirelessly to help achieve the best result possible for all those she comes into contact with. She is well used to dealing with distressed clients in a compassionate yet meticulous manner.

28-32 Greenwood Street, Carlton Place, WA14 1RZ

Licensed for 1 years

Practice Areas

Crime/ Criminal Defence, Driving offences

5.0/5 33 Client Reviews 33
  • Driving offences 100%
33 Client Reviews

5.0/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    33
  • Very Good
    0
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
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Buzz
Verified Buzz Added 2 weeks ago Report to admin
Collected whilst working at Kenway Miller Solicitors Ltd
December 11, 2024 20241211145803

READ THIS IF YOU HAVE ANY DOUBTS...

5

If you’re reading this because you’re in a tricky situation with a driving charge, stop panicking and call Kenway Miller now!

Bold opening, right? But trust me, it’s no exaggeration.

“Surely this must be fake?”
Nope, this is as real as it gets.

“Must be under the influence writing this?”
Only under the influence of sheer relief and happiness after my case was dismissed earlier this week!

Let me walk you through my story. In December 2023, I was arrested for a serious driving and felt certain I’d lose my license for at least 12 months. As a business owner, the thought of losing my license made me question how I could even function. I was ready to throw in the towel and accept my fate. With evidence piling up (or so I thought), I didn’t see a way out.

Fast forward to December 2024: case dismissed, charges dropped!

This outcome is entirely thanks to the powerhouse that is Kenway Miller—three A-players who worked together like the Avengers of legal defence: Hilary, Matthew, and Mr. Lucas. Here’s why you need them on your side:

Initial Contact: Hilary the Hero

From the moment I spoke to Hilary, I knew I’d found the right people. She’s the kind of person you can tell anything to within five seconds of meeting her—non-judgmental, empathetic, and genuinely interested in helping. She calmly walked me through how Kenway Miller operates, gave me a realistic overview of what to expect, and made me feel confident that they’d fight my case with 100% effort, no matter the evidence.

I’d also spoken to another firm, Freeman and Co, but felt like they were more interested in locking me into a commitment than actually helping me. I hadn’t even received my charge letter, and they were already pushing for payment. By contrast, Kenway Miller told me to wait for charges before paying anything because, as Matthew put it, “Until we see the evidence, there’s little to do.” This honesty and transparency sealed the deal.

Getting to Work: Matthew the Mastermind

Once the charges arrived, Matthew got everything in place and started digging into the facts. It was clear he knew exactly what he was doing—professional, meticulous, and calm under pressure.

As the case progressed, things got messy. Court dates were shifted because of unavailable witnesses, incomplete evidence, and procedural hiccups from the CPS. At times, it felt like I was living in a low-budget BBC legal drama (you know, the kind they air after 11 p.m.). But through all the twists and turns, Matthew kept everything on track and kept me informed.

Courtroom Showdown: Mr. Lucas the Legend

On the big day, I finally met Mr. Lucas, who stepped in as my counsel. The man was unflappable. Facing a difficult judge and a tenacious prosecutor, he remained calm, composed, and laser-focused. He outlined his strategy clearly and explained everything in a way that made me feel like I had the upper hand, even when I doubted myself.

When the judge seemed unwilling to budge, I thought it was game over. But Mr. Lucas’s precision and poise prevailed. After an intense day in court (we wrapped up after 6 p.m.!), the case was dismissed.

Why Choose Kenway Miller?

Kenway Miller is the dream team:
• Hilary: The empathetic and sharp guide who puts you at ease immediately.
• Matthew: The strategist who keeps everything moving forward despite the chaos.
• Mr. Lucas: The courtroom warrior who turns the tide in your favour.

Their communication was excellent, their pricing was transparent, and they never made promises they couldn’t keep. They simply worked relentlessly to get me the best outcome—and they delivered.

Final Thoughts

Hopefully, I’ll never need their services again, but if I do, I won’t hesitate for a second. If you’re in a situation where your license and future are on the line, stop searching and call Kenway Miller. They’ll treat your case with care, fight for you like their life depends on it, and might even give you your own little legal drama to star in.

Lawyer named in this review: Hilary Kenway

A representative from Kenway Miller Solicitors Ltd responded to this review on 13 December, 2024

Dear Buzz, Thank you for your incredible feedback! We're so glad Hilary and Matthew could provide the support and expertise you needed to achieve such a positive outcome. Your experience truly reflects the dedication and teamwork we strive for. If you ever need us again, we’ll be here! Best regards, Kenway Miller Solicitors

Was this review helpful? Yes

Lee
Lee Added 4 weeks ago Report to admin
Collected whilst working at Kenway Miller Solicitors Ltd
November 28, 2024 20241128024600

unbelieveable service and posative results. Won 3 out of 3 cases

5

I could not recoment Hilary Kenway and Mathew Miller Highly Enough. They know there stuff and have the best barristers available to fight the case.

On first merits its hard to imagine wining a case if you have blown over the limit, surely its a forgon conclusion, however this firm specialise in "Technical defenses" or "loopholes". Given around over 90% of people plead guilt, the police often do not fill in the correct forms or even turn up for court.
The first case i won took my barrister about 12 minutes to win the case as the prosicution police did not turn up. The next case was thrown out as was the last. Hilary is amazing and there contact list is first class. It might sound expensive to be spending £15k-£20k per case but cheaper than retaining a driver for a yes if you decide to plead guilty

Lawyer named in this review: Hilary Kenway

A representative from Kenway Miller Solicitors Ltd responded to this review on 02 December, 2024

Thank you for your exceptional review and for placing your trust in Hilary, Mathew and our team. Your recognition of our focus on technical defenses and attention to detail is greatly appreciated. We understand that legal fees can seem high, but we’re glad you felt the value of our services in achieving the best possible result for your cases. Thank you again for your recommendation.

Was this review helpful? Yes

Manpal
Manpal Added 2 months ago Report to admin
Collected whilst working at Kenway Miller Solicitors Ltd
October 21, 2024 20241021194614

Fantastic service and brilliant preparation

5

Hilary was very professional and helped me with my no insurance special reason argument by preparing it for the barrister. Mr Ashley Barnes who represented me was also able to articulate the situation to the courts and made them understand the situation.

Lawyer named in this review: Hilary Kenway

A representative from Kenway Miller Solicitors Ltd responded to this review on 24 October, 2024

Thank you for your feedback Manpal. We are glad Hilary and Mr. Barnes provided the professional support you needed for your case. Your satisfaction is important to us.

Was this review helpful? Yes

Jon
Verified Jon Added 2 months ago 1 found this helpful Report to admin
Collected whilst working at Kenway Miller Solicitors Ltd
September 28, 2024 20240928121434

Simply excellent.

5

Kenway Miller have been amazing and we would not hesitate in recommending their services.

Our son was facing a minimum 1 year ban for a drug driving offence related to cannabis use. It was close to 6 months after he was arrested and we had heard nothing back from the courts, so assumed the matter was not being pursued.

Unfortunately we were wrong. He received a court summons just before the six month mark. On the morning We received the summons I contacted Matthew for advice. He was extremely helpful and informative, spelling out the possible opinions open to us in terms of defending our son's case.

After a couple of weeks of agonizing over what to do, we decided to to use the services or Kenway Miller and we are very pleased we did. We called them back and initially spoke with Hilary. She was also very helpful, attentive and professional. She gathered all the required information in a prompt and effective manner and was empathetic and non judgemental with our son.

The ultimate upshot of appointing Kenway Miller was that our son's case was not pursued by the CPS after his first court hearing. We have no doubt that without their input that this would not have been the positive result we had hoped for. We can't thank them enough for the excellent work they did on his behalf.

Lawyer named in this review: Hilary Kenway

A representative from Kenway Miller Solicitors Ltd responded to this review on 30 September, 2024

Hi Jon. Thank you so much for sharing your experience with Kenway Miller! We’re thrilled to hear that Matthew and Hilary provided such exceptional support during a challenging time for your family. It's fantastic that their expertise and guidance led to such a positive outcome for your son’s case. Your recommendation means a lot to us, and we’re grateful for your trust in our team. If you need any further assistance in the future, please don’t hesitate to reach out.

Was this review helpful? Yes

Lucy
Lucy Added 7 months ago Report to admin
Collected whilst working at Kenway Miller Solicitors Ltd
May 02, 2024 20240502113213

Outstanding service and results

5

If you have a driving offence Kenway Miller are the dream team you NEED representing you.

If you are reading this then I assume you need representation. I can only recommend that you stop searching right now and pick up the phone to these guys…. You will be glad you did.

Hilary was always available to calm, reassure and support me. Several times I called her to talk about the case and she gave me the strength to carry on, sharing with me wise tips on how to manage the overwhelming anxiety that I was experiencing whilst waiting for my court date. She made me feel not so alone or scared and gave me hope. She is an amazing woman.

Matthew is extremely knowledgable on legal processes and how to build a strong case using his in-depth knowledge of the legal system. He is professionally brilliant, caring and non judgemental. He was always prompt in replying to any questions I sent him by text or email. His good communication skills proved to be emotionally invaluable for me, as I had so many questions and fears. I felt I was able to trust and rely on for him for sage advice and guidance.

They both worked so very my case, the commitment they bring to defending their clients is one I can wholeheartedly recommend.

Mr P Lucas must also get a mention here, as he is the barrister you want and need to represent you should you ever be in this scenario. He is incredibly knowledgable upon legal matters, court procedures and police protocol. A fastidious professionally brilliant barrister who left no stone unturned. Mr Lucas has a lovely calm demeanour, and is a caring and approachable professional. This I was greatly appreciative of as he gave me reassurance , hope and comfort whilst waiting anxiously at the court.

From start to finish I felt in was in safe hands with Kenway Miller. The end result of No further action only goes to prove just how amazing these three are.

Eternally grateful to them.

Lawyer named in this review: Hilary Kenway

A representative from Kenway Miller Solicitors Ltd responded to this review on 07 May, 2024

Dear Lucy, Thank you for taking the time to share your experience with us. We're incredibly grateful for your kind words and the opportunity to support you during this challenging time. It's wonderful to hear that Hilary and Matthew were able to provide the guidance and reassurance you needed throughout the process. Your trust and confidence in our team mean a lot to us, and we're thrilled that we could achieve a positive outcome for you. Please know that we're here for you should you ever need assistance in the future. Warm regards, Kenway Miller Solicitors

Was this review helpful? Yes

Paul
Verified Paul Added 1 year ago Report to admin
Collected whilst working at Kenway Miller Solicitors Ltd
December 01, 2023 20231201202109

Professional service

5

I’m writing this review not to share my case in detail as all cases are different but to say a massive thank you.
If you’re reading this you are most likely to be looking for a legal defence team look no further. All I can comment on is my personal experience with Kenway Miller which was without doubt first class. Right from the outset the professionalism was evident by way of communications thoroughness reassurance honesty. Hillary is amazing and calming Matthew professional and thorough and Mr Lucas top of the league.
My case was won thanks to this amazing team. Have no doubt if you want the best in the business they are here.

Lawyer named in this review: Hilary Kenway

A representative from Kenway Miller Solicitors Ltd responded to this review on 05 December, 2023

Dear Paul, Thank you for your generous words! We're thrilled that you had a first-class experience with Kenway Miller. We're pleased to have assisted you effectively, and your feedback means a lot to us.

Was this review helpful? Yes

Bill
Verified Bill Added 1 year ago Report to admin
Collected whilst working at Kenway Miller Solicitors Ltd
November 05, 2023 20231105204918

Highly Recommended

5

Pulled over by the police with Automatic Number Plate Recognition on their patrol car flagging up no insurance, (subsequently, insurance was found to be correct), was roadside tested with a drugswipe which proved positive and was arrested and taken to a Police Investigation Centre where blood was taken for analysis. Notified nearly 6 months later that the blood was over the limit for THC and was to appear at Magistrates court 2 months later.

Scoured the web for the best legal team and eventually having talked with many we talked with Hilary & Mathew at Kenway Miller who reassured us that they and their team were at the very very top of their game and believe me they are.

Magistrates court came along and a competent Barrister guided us through the day. Pleading Not Guilty, a trial date was set for 4 months later. With 2 weeks to go, the trial was vacated because of a lack of court resources and the trial was rearranged for 6 months later.

Six months later, with the trial imminent, the CPS had still not disclosed all their evidence to the defence despite being directed to do so by the original Magistrates some 10 months earlier. As a result, Kenway Millers forensics team still had not had the opportunity to check all the toxicology reports on the blood samples.

The day before the trial the CPS disclosed that the prosecution’s main witness, the arresting officer, would not now attend as they were busy elsewhere and that they would be applying for an adjournment of the trial. On the day of the trial, was represented by the brilliant barrister Mr Lucas. Mr Lucas’s knowledge of the court procedures, his presentation around the non-disclosure of the evidence and his arguments concerning the late notification of non-attendance of the prosecution’s main witness eventually led to the magistrates conferring for what must have been 30 seconds before dismissing the application for an adjournment and the case was dismissed.

I cannot emphasise enough that Kenway Miller are the team to go to for support for any motoring offences – Hilary, always at the end of the phone, in control and giving reassurance on any concerns, Mathew, again always available with his case management and in-depth knowledge of the legal system and processes, the toxicology team analysing what reports had been produced and barrister Mr Lucas with his brilliant analytical skills, legal knowledge & presentations.

Thank you all so much.

Lawyer named in this review: Hilary Kenway

A representative from Kenway Miller Solicitors Ltd responded to this review on 06 November, 2023

Hi Bill. Thank you for sharing your detailed experience with us and the exceptional support you received from our team, including Hilary, Mathew, and barrister Mr. Lucas. We're delighted to hear that their expertise and dedication led to the successful dismissal of your case. If you ever need assistance with legal matters in the future, please don't hesitate to reach out to Kenway Miller. Your kind words are greatly appreciated.

Was this review helpful? Yes

Troy
Verified Troy Added 1 year ago Report to admin
Collected whilst working at Kenway Miller Solicitors Ltd
June 02, 2023 20230602111409

I am so happy.

5

Thank you so much to all the team. To Matthew and Hilary. Lucas was top notch very thorough! I got the result I was looking for 10 out of 10. Thanks a million! I would highly recommend if you are looking legal representation you cannot go wrong!

Lawyer named in this review: Hilary Kenway

A representative from Kenway Miller Solicitors Ltd responded to this review on 05 June, 2023

Thank you for your amazing review, Troy. We're thrilled to hear that our team, including Matthew, Hilary, and Lucas, provided exceptional service. We appreciate your recommendation and are grateful for the opportunity to assist you. Thank you for your feedback, and we're here to help if you need any further legal representation in the future. Best wishes, the team at Kenway Miller Solicitors.

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 1 year ago Report to admin
Collected whilst working at Kenway Miller Solicitors Ltd
April 29, 2023 20230429231834

Kenway Miller - THE best Solicitors to have on your side!

5

Thanks to Kenway Miller, Matthew and Hillary, my close to 12 month ordeal finally ended in my favour. It felt like a lifetime of uncertainty, but with Matthew and Hillary fighting in my corner for justice I felt hopeful every step of the way

After being arrested, having a blood specimen taken without my consent and spending the night in a cell, I was beyond distraught. My career, studies and future hung unsteadily in front of me and I felt I had nowhere to turn.

After scouring the internet, I contacted Kenway Miller immediately. Hillary immediately put me at ease, showed a great capacity for caring and spent time speaking with me as I all but broke down over the phone. She gave me sage advise - she said nothing could be done until/if the results came back and that I had to take care of myself in the meantime. I contacted other Solicitors too who also specialised in drug driving cases but I was put off as most of them wanted me to pay in advance for packages etc when Kenway Miller had done the opposite and rightfully, honestly told me that nothing could be done until I was charged.

Five months and three weeks later, I got the dreaded court summons in the post. I once again contacted Kenway Miller and immediately spoke with Matthew who discussed how to proceed. Not once were any false promises made, nor were my worries pushed aside as Matthew spoke with me. Bear in mind this was over the bank holidays, yet I wasn’t waiting around for long.

Magistrates Court was horrendous but the barrister that Kenway Miller had provided me with was so calm and understanding and he rightfully pushed for me to be seen to enter my not guilty plea and then spent time explaining everything to me, even going as far as to sit with me in a room afterwards as I collected my bearings.

Over the next following months Matthew continued to keep me in the loop and update me via email to let me know how things were progressing and any time I called Kenway Miller, Hillary was ready to speak to me and give me her time. Regardless of how much I was panicking, Hillary was a true pillar of strength.

A few weeks before I was to attend court, I received the best phone call of my life from Matthew who had told me that CPS were dropping my case, no doubt thanks to Kenway Miller who were constantly fighting for me and rightfully breathing down CPS’ neck. I can’t explain how good that call felt, and immediately all the stress and burden from near enough the past year felt like a weight lifted from my shoulders.

In the darkest period of my life, Kenway Miller were the only source of light. Yes, I had to pay a fee, but this is nothing, a mere drop in the ocean, compared to the freedom and simple joy I have regained now that this gloomy cloud has moved on and that’s all thanks to the hard work and dedication of Kenway Miller.

I’m leaving this review in case anyone else ever finds themselves in the same unfortunate position as I was once in because I would not hesitate to recommend Kenway Miller, quite possibly the best solicitors (who in turn have access to the best barristers) to have on your side and two people who would truly fight in your corner for YOU.

Matthew and Hillary, you are two absolute gems. I cannot ever thank you enough for how you both saved me.

Lawyer named in this review: Hilary Kenway

A representative from Kenway Miller Solicitors Ltd responded to this review on 02 May, 2023

Hello there, Thank you very much for leaving such a detailed and great review of your experience with us. We are delighted that thanks to the dedication and hard work of Matthew and Hillary, the case was finally resolved in your favor. We will ensure your comments re passed on. Thank you for recommending our services, we really appreciate it! Wishing you all the best in the future. Kind regards, The team at Kenway Miller Solicitors Ltd

Was this review helpful? Yes

L
Verified L Added 1 year ago Report to admin
Collected whilst working at Kenway Miller Solicitors Ltd
February 03, 2023 20230203165136

Hilary is a lifesaver

5

I was recommended Kenway Miller by a family friend. Hilary took the time to listen and understand my case and set my mind at rest. We agreed on a plan to best represent my case, and I was made aware of the best and worst outcomes, so I knew what to expect. The letter that was written on my behalf removed the need for me having to go to court, and the result was far better than I expected! I would strongly recommend Hilary and Kenway Miller to anyone.

Lawyer named in this review: Hilary Kenway

A representative from Kenway Miller Solicitors Ltd responded to this review on 06 February, 2023

Hello, thank you so much for your positive feedback and for taking the time to post this review. Our client's views are important to us and help us constantly improve the way we do business. We will pass on your feedback to Hilary and Mathew. Thanks again for your review.

Was this review helpful? Yes

Reviews collected on

James
James Added 1 year ago Report to admin
Collected whilst working at Kenway Miller Solicitors Ltd
August 02, 2023
Collected on
20230802212121

James

5

It was an absolute delight getting a consultation from this law firm, I would highly recommend Hillary - Extremely kind and collective.

With the kindest regards

Lawyer named in this review: Hilary Kenway

A representative from Kenway Miller Solicitors Ltd responded to this review on 07 August, 2023

Thank you for your feedback, James. We're glad you had a positive consultation experience with our law firm and found Hillary to be extremely kind and collected. Your recommendation is greatly appreciated. Thank you for choosing Kenway Miller Solicitors.

Was this review helpful? Yes

nathan
nathan Added 1 year ago Report to admin
Collected whilst working at Kenway Miller Solicitors Ltd
February 24, 2023
Collected on
20230224120351

nathan

5

Simply excellent service. Been using this firm for 20 years.

had several speeding trials and had a NOT guilty verdict yesterday for a DD trial. Thanks so much guys.

Lawyer named in this review: Hilary Kenway

A representative from Kenway Miller Solicitors Ltd responded to this review on 27 February, 2023

Dear Nathan, thank you so much for this positive review. We are very thankful for the kind words you have said. Please do not hesitate to contact us should you require any further assistance in the future.

Was this review helpful? Yes

Conor
Conor Added 2 years ago Report to admin
Collected whilst working at Kenway Miller Solicitors Ltd
December 12, 2022
Collected on
20221212172125

Conor

5

I would like to take this opportunity to thank mathew and hilary who have saved me my licence my job and probably alot more as i am a hgv driver!

I was told by another solicitor there was no hope and I should plead guilty, but I got in touch with kenway solicitors who have been amazing and git the case thrown out of court words can't describe what they've done for me!

Lawyer named in this review: Hilary Kenway

A representative from Kenway Miller Solicitors Ltd responded to this review on 15 December, 2022

Hi Conor, thank you for leaving this great review. We are delighted you were happy with the service our team provided. Please do not hesitate to contact us if you require future assistance.

Was this review helpful? Yes

About Hilary Kenway

Hilary was a practice manager at two of Manchester’s leading motoring law firms before joining Kenway Miller on its inception in 2011. She has been working in this area of law since 1999. She offers a sensitive and reassuring presence at the end of the phone line and is often the first point of contact for those making the initial call and who are in need of reassurance (often outside working hours!). Hilary is a “jack of all trades” when it comes to the running of the practice. She involves herself in our administration and accounts as well as taking on some of the paralegal work required. She was involved in establishing two previous legal practices before Kenway Miller Solicitors and was at the forefront of what could be described as the motoring law boom at the turn of the century which resulted in the proliferation of other similar practices in the Manchester area. Whilst Hilary is not legally qualified, she has a wealth of experience in the field and works tirelessly to help achieve the best result possible for all those she comes into contact with. She is well used to dealing with distressed clients in a compassionate yet meticulous manner.

Languages Spoken: English

Contact Hilary Kenway

Address

Kenway Miller Solicitors Ltd

28-32 Greenwood Street

Carlton Place

WA14 1RZ



Phone 0800 4334 678

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Practice Manager

Kenway Miller Solicitors Ltd

?-present