New Enquiry Administrator at Howells Solicitors

Helen Martin

New Enquiry Administrator

Helen currently works in our Medical Negligence department as both a new enquiry administrator and medical paginator. Helen is the first point of call for all medical negligence enquiries.  Initially qualifying as a Social Worker, Helen began her career in Children and Families and Mental Health Social Work, giving a solid background in Children and Families, Mental Health and Community Care Law. Later going on to retrain in musculoskeletal and soft tissue rehabilitation work, Helen has worked extensively both in the public and private sector with clients with injuries due to accidents or injuries at work. In this time she worked within these teams in business development, to spearhead and manage this provision for under-served groups. Most recently, Helen has worked as part of the Nursing Staff within Specialist Spinal Injuries, Covid-19 and General Hospital Wards. Later going on to specialise to work directly with people with Spinal Injuries and Acquired Brain Injuries that had directly resulted from Catastrophic Injury or Direct Clinical Negligence. Being friendly and approachable, Helen hopes to bring her previous varied legal and clinical experience with people who have suffered both clinical negligence and injury, to provide a professional, swift and accessible service.

15-17 Bridge Street, S3 8NL

She is an experienced New Enquiry Administrator who is able to assist you

Practice Areas

Clinical Negligence

5.0/5 6 Client Reviews 6
  • Clinical Negligence 100%
6 Client Reviews

5.0/5

Overall experience

  • Value For Money
  • Approachability

Reviews summary

  • Excellent
    6
  • Very Good
    0
  • Average
    0
  • Poor
    0
  • Awful
    0
Anonymous
Click to rate
George Gilroy
Verified George Gilroy Added 1 month ago Report to admin
Collected whilst working at Howells Solicitors
October 18, 2024 20241018110321

A brilliant experience

5

I wasn’t sure what to expect when I first reached out to Howells, but when Helen contacted me, I was immediately put at ease by her warmth and understanding. She clearly explained everything and took thorough notes from the start. As my case progressed, Helen went above and beyond my expectations, offering valuable advice and support. I’m extremely glad I chose Howells, as Helen made the entire experience comfortable and stress-free. Thank you.

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 18 October, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Gayna O’Connor
Verified Gayna O’Connor Added 3 months ago Report to admin
Collected whilst working at Howells Solicitors
August 09, 2024 20240809144638

Excellent service

5

My husband and I contacted Howell’s about a medical negligence claim because we were very happy with how they had recently dealt with our Wills. Howell’s has provided an excellent service yet again and Helen has communicated with us throughout, guiding us through what can sometimes be a complicated process. We feel confident that Howell’s will continue to provide professional help with empathy and dignity and we would have no hesitation in recommending their services to others.

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 12 August, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Gaynor Wain
Verified Gaynor Wain Added 4 months ago Report to admin
Collected whilst working at Howells Solicitors
July 03, 2024 20240703101344

Neglect

5

Never used Howells before.
Helen who has been dealing with my enquiry has been excellent from start to finish. Very understanding and down to earth. I would highly recommend this firm based upon my experience so far.

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 05 July, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Thomas
Verified Thomas Added 4 months ago Report to admin
Collected whilst working at Howells Solicitors
June 27, 2024 20240627142751

Medical negligence

5

I found them to be a wealth of knowledge and understanding to my specific needs and most of professional and respectful to my individual needs..***** 5 stars from me!.

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 05 July, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Alison King
Verified Alison King Added 6 months ago Report to admin
Collected whilst working at Howells Solicitors
May 18, 2024 20240518095925

Invaluable guidance to pursue justice!

5

Helen Martin is passionate about fighting for justice for victims that have suffered injury and death, at the hands of our broken NHS system. The substandard care and treatment, of many many hospital patients….. particularly the elderly, has become the norm!! She understands and empathises with the frustrations of fighting for justice and accountability for this poor care.
She gave me some excellent support and guidance to continue with a formal complaint and seek answers to the questions we have following our dad’s treatment and death, after 5 weeks in hospital.
So much appreciated Helen, thank you again!

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 21 May, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

George
Verified George Added 6 months ago Report to admin
Collected whilst working at Howells Solicitors
May 15, 2024 20240515155225

Friendly and professional

5

I have found dealing with Howells a sheer pleasure. I felt at home with them from the outset and they were alway prepared to listen. The advice they have given was very professional and they worked very hard in getting information back to me as quickly as possible. I am so pleased that I went to them, and thoroughly recommend them to you.

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 16 May, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

About Helen Martin

Helen currently works in our Medical Negligence department as both a new enquiry administrator and medical paginator. Helen is the first point of call for all medical negligence enquiries.  Initially qualifying as a Social Worker, Helen began her career in Children and Families and Mental Health Social Work, giving a solid background in Children and Families, Mental Health and Community Care Law. Later going on to retrain in musculoskeletal and soft tissue rehabilitation work, Helen has worked extensively both in the public and private sector with clients with injuries due to accidents or injuries at work. In this time she worked within these teams in business development, to spearhead and manage this provision for under-served groups. Most recently, Helen has worked as part of the Nursing Staff within Specialist Spinal Injuries, Covid-19 and General Hospital Wards. Later going on to specialise to work directly with people with Spinal Injuries and Acquired Brain Injuries that had directly resulted from Catastrophic Injury or Direct Clinical Negligence. Being friendly and approachable, Helen hopes to bring her previous varied legal and clinical experience with people who have suffered both clinical negligence and injury, to provide a professional, swift and accessible service.

Languages Spoken: English

Contact Helen Martin

Address

Howells Solicitors

15-17 Bridge Street

S3 8NL



Phone

Website

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WORK EXPERIENCE

Title

Name

Duration

New Enquiry Handler

Howells LLP

?-present