New Enquiry Administrator at Howells Solicitors

Helen Martin

New Enquiry Administrator

Helen currently works in our Medical Negligence department as both a new enquiry administrator and medical paginator. Helen is the first point of call for all medical negligence enquiries.  Initially qualifying as a Social Worker, Helen began her career in Children and Families and Mental Health Social Work, giving a solid background in Children and Families, Mental Health and Community Care Law. Later going on to retrain in musculoskeletal and soft tissue rehabilitation work, Helen has worked extensively both in the public and private sector with clients with injuries due to accidents or injuries at work. In this time she worked within these teams in business development, to spearhead and manage this provision for under-served groups. Most recently, Helen has worked as part of the Nursing Staff within Specialist Spinal Injuries, Covid-19 and General Hospital Wards. Later going on to specialise to work directly with people with Spinal Injuries and Acquired Brain Injuries that had directly resulted from Catastrophic Injury or Direct Clinical Negligence. Being friendly and approachable, Helen hopes to bring her previous varied legal and clinical experience with people who have suffered both clinical negligence and injury, to provide a professional, swift and accessible service.

15-17 Bridge Street, S3 8NL

Licensed for 1 years

Practice Areas

Clinical Negligence

5.0/5 13 Client Reviews 13
  • Personal Injury 8%
  • Clinical Negligence 92%
13 Client Reviews

5.0/5

Overall experience

  • Value For Money
  • Approachability

Reviews summary

  • Excellent
    13
  • Very Good
    0
  • Average
    0
  • Poor
    0
  • Awful
    0
Anonymous
Click to rate
John David Bradley
Verified John David Bradley Added 17 hours ago Report to admin
Collected whilst working at Howells Solicitors
March 28, 2025 20250328151124

Excellent Service.

5

Helen was so very helpful and informative with the information she gave us regarding our queery. It was a pleasure to speak to her.

Lawyer named in this review: Helen Martin

Was this review helpful? Yes

Nikki-louise
Verified Nikki-louise Added 1 week ago Report to admin
Collected whilst working at Howells Solicitors
March 20, 2025 20250320112836

Thank you

5

Such lovely helpful staff members always easy to get hold of, polite and professional I'd definitely recommend x

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 24 March, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Robert Thomas
Verified Robert Thomas Added 1 week ago Report to admin
Collected whilst working at Howells Solicitors
March 18, 2025 20250318211534

Excellent

5

Helpful and Professional Solicitor
I had a really positive experience with this solicitor. They were approachable, clear in their communication, and took the time to explain everything in plain terms, which really put me at ease. Nothing felt rushed, and they were always quick to respond to any questions I had. Their support made the whole process much smoother than I expected. I’d happily recommend them to anyone looking for reliable and friendly legal help.


Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 19 March, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Laura hurst
Verified Laura hurst Added 2 weeks ago Report to admin
Collected whilst working at Howells Solicitors
March 13, 2025 20250313181944

Great experience and speedy response and letter creation

5

Great response time
Great time scale on producing letter of complaint
Helpful and understanding of my situation and trauma

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 17 March, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Ian
Verified Ian Added 3 weeks ago Report to admin
Collected whilst working at Howells Solicitors
March 05, 2025 20250305185715

Accident at work

5

Helen was very helpful and understanding and although they couldn't help me with my claim
Helen contasted me and explained to me

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 07 March, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

ELIZABETH MORAN
Verified ELIZABETH MORAN Added 3 weeks ago Report to admin
Collected whilst working at Howells Solicitors
March 04, 2025 20250304160847

Extremely helpful

5

Helen has been very understanding, patient and helpful. We cannot thank her enough for her advice and professionalism in dealing with our enquiry. Thank you so much.

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 05 March, 2025

Thank you for your review

Was this review helpful? Yes

Melissa Sorsby
Verified Melissa Sorsby Added 1 month ago Report to admin
Collected whilst working at Howells Solicitors
February 11, 2025 20250211164905

Medical negligence

5

Really friendly and very good prompt service. Handled with compassion and care.

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 17 February, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

George Gilroy
Verified George Gilroy Added 5 months ago Report to admin
Collected whilst working at Howells Solicitors
October 18, 2024 20241018110321

A brilliant experience

5

I wasn’t sure what to expect when I first reached out to Howells, but when Helen contacted me, I was immediately put at ease by her warmth and understanding. She clearly explained everything and took thorough notes from the start. As my case progressed, Helen went above and beyond my expectations, offering valuable advice and support. I’m extremely glad I chose Howells, as Helen made the entire experience comfortable and stress-free. Thank you.

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 18 October, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Gayna O’Connor
Verified Gayna O’Connor Added 7 months ago Report to admin
Collected whilst working at Howells Solicitors
August 09, 2024 20240809144638

Excellent service

5

My husband and I contacted Howell’s about a medical negligence claim because we were very happy with how they had recently dealt with our Wills. Howell’s has provided an excellent service yet again and Helen has communicated with us throughout, guiding us through what can sometimes be a complicated process. We feel confident that Howell’s will continue to provide professional help with empathy and dignity and we would have no hesitation in recommending their services to others.

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 12 August, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Gaynor Wain
Verified Gaynor Wain Added 8 months ago Report to admin
Collected whilst working at Howells Solicitors
July 03, 2024 20240703101344

Neglect

5

Never used Howells before.
Helen who has been dealing with my enquiry has been excellent from start to finish. Very understanding and down to earth. I would highly recommend this firm based upon my experience so far.

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 05 July, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

About Helen Martin

Helen currently works in our Medical Negligence department as both a new enquiry administrator and medical paginator. Helen is the first point of call for all medical negligence enquiries.  Initially qualifying as a Social Worker, Helen began her career in Children and Families and Mental Health Social Work, giving a solid background in Children and Families, Mental Health and Community Care Law. Later going on to retrain in musculoskeletal and soft tissue rehabilitation work, Helen has worked extensively both in the public and private sector with clients with injuries due to accidents or injuries at work. In this time she worked within these teams in business development, to spearhead and manage this provision for under-served groups. Most recently, Helen has worked as part of the Nursing Staff within Specialist Spinal Injuries, Covid-19 and General Hospital Wards. Later going on to specialise to work directly with people with Spinal Injuries and Acquired Brain Injuries that had directly resulted from Catastrophic Injury or Direct Clinical Negligence. Being friendly and approachable, Helen hopes to bring her previous varied legal and clinical experience with people who have suffered both clinical negligence and injury, to provide a professional, swift and accessible service.

Languages Spoken: English

Contact Helen Martin

Address

Howells Solicitors

15-17 Bridge Street

S3 8NL



Phone

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

New Enquiry Handler

Howells LLP

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