Malcolm
I'd kept meaning to make a will but the thought of having to sort through and read masses of documents meant I kept delaying. Then suddenly I needed to go into hospital for major surgery and realised I needed to get my will written.
I went for an appointment on the Friday with Terrie Ross and was surprised how straightforward and easy she made the conversation, covering everything I'd thought of and clearly explaining the important things that hadn't occurred to me. After just an hour, the outline of my will was done.
When she then discovered that my operation was the following Wednesday, she worked to move her schedule around to the point that my will was finished and ready for signature on the Tuesday. I was amazed how quick and efficient she and her team were, it was above and beyond anything I was expecting.
I'm extremely pleased with the service Terrie provided, it was clear, friendly and flexible. I doubt if I could have got such speed and efficiency elsewhere.
A representative from Barcan+kirby LLP responded to this review on 25 October, 2024
Thank you for taking the time to leave this wonderful review, Malcolm. We're glad Terrie and the team could help and wish you all the best for the future.
Was this review helpful? Yes
Wills, Trusts and Probate
My husband & i received an excellent service from Terrie Ross she took the time to get to know us and to understand our requirements. she was very professional but has very permeable and friendly manner made us us feel at ease. she was always ready to deal with our queries to explain everything clearly. she ensured we understood all the options and their unplacated so that we could make the right decisions for us. we felt supported throughout the process which is vital when you are dealing things that will effect your family in the future. we would be more than happy to recommend Terrie to anyone looking to write their will.
Lawyer named in this review: Terrie Ross
A representative from Barcan+kirby LLP responded to this review on 26 March, 2025
Thanks so much for this lovely review, Jo.
Was this review helpful? Yes
Wills, Trusts and Probate
The service we received from Terrie was excellent. she took time to explain everything to us clearly and thoroughly. we never felt rushed and had plenty of time to ask questions and discus things properly. we felt that Terrie built up a very good understanding of our requirements and created our Wills and LPA's, were drawn up accordantly. the service was always professional mormaer was approachable and friendly which is so important when you are dealing with important personal dealings which affect you and your family future.
Lawyer named in this review: Terrie Ross
A representative from Barcan+kirby LLP responded to this review on 28 February, 2025
Thanks so much for taking the time to leave this wonderful review, Jo. We're so pleased to read of your brilliant experience with Terrie .
Was this review helpful? Yes
Wills, Trusts and Probate
After finding myself with a hospital appointment for major surgery i realized i needed to make my will. i met Terrie Ross on the Friday and was surprised how straightforward and easy she made the conversation covering everything I'd thought of and clearly explaining the important things that hadn't occurred to me. After just an hour the outline of my will was done. when she discovered my operation was the following Wednesday, she worked to get my will finished and ready for signature on the Tuesday. i was amazed how quick and efficient she and her team were, it was much above anything i was expecting.
Lawyer named in this review: Terrie Ross
A representative from Barcan+kirby LLP responded to this review on 06 November, 2024
Thank you for taking the time to leave this wonderful review. We're glad Terrie and the team could help and wish you all the best for the future.
Was this review helpful? Yes
Wills, Trusts and Probate
Terrie was,in a difficult case,very efficient in dealing with a couple of difficult family members.
Both my wife and myself would like to thank Terri for determination in getting the matter resolved,8
Lawyer named in this review: Terrie Ross
A representative from Barcan+kirby LLP responded to this review on 19 September, 2024
Thank you for your review. We're glad that Terrie was able to help you during such a difficult time. We wish you all the best for the future.
Was this review helpful? Yes
Wills, Trusts and Probate
Very happy with the probate service that was provided for me
Lawyer named in this review: Terrie Ross
A representative from Barcan+kirby LLP responded to this review on 12 August, 2024
Thanks for your review, Lesley.
Was this review helpful? Yes
Wills, Trusts and Probate
Very happy and satisfied with the service that Terri Ross undertook for us. very professional and friendly, good communication between ourselves and Terri and also sectary Tracey Shaw.
Lawyer named in this review: Terrie Ross
A representative from Barcan+kirby LLP responded to this review on 03 June, 2024
Thank you for this lovely review, Lesley.
Was this review helpful? Yes
Wills, Trusts and Probate
i and my co-executors felt the need sometimes to chase up a review of progress. The timescale given by the solicitors was often exceeded. think £75 + VAT for a home visit is a bit steep. i am 89 years old and cant get to your office without transport
Lawyer named in this review: Terrie Ross
A representative from Barcan+kirby LLP responded to this review on 21 May, 2024
Hi Pauline, thank you for your review. We will pass this feedback on to the team for you.
Was this review helpful? Yes
Wills, Trusts and Probate
Excellent service. Highly recommend this company.
Lawyer named in this review: Terrie Ross
A representative from Barcan+kirby LLP responded to this review on 14 March, 2023
Thank you, Barbara!
Was this review helpful? Yes
Wills, Trusts and Probate
It took a while because of a few complications but we got there in the end
Lawyer named in this review: Terrie Ross
A representative from Barcan+kirby LLP responded to this review on 10 January, 2023
Thank you for your review. We appreciate the feedback and wish you all the best.
Was this review helpful? Yes
Wills, Trusts and Probate
considering the pandemic excellent support & backup.
will use again.
Lawyer named in this review: Terrie Ross
A representative from Barcan+kirby LLP responded to this review on 09 March, 2022
Thank you!
Was this review helpful? Yes