I started using Pitmans in 2005 when I sold my business. The advice provided was good and I didn't object when the Partner asked me for £5000 extra at the end of the process even though the agreed fee was fixed. Since then I've used their conveyancing department multiples without any issue or having to question their charges.
Unfortunately this can not be said when it comes to dispute resolution. They talk a good game but after all, they are charging by the minute. From the start, they did not follow my instructions and failed to take the initiative; subsequently, I had to settle the case as I did not have the confidence that BDP Pitmans could successfully defend my position. If I had followed my gut feel from the start I would have saved over £20,000