Pauline Smith
Senior Associate Executive
Pauline was made a senior associate of the firm in 2013, and has a wealth of experience in dealing with injury claims. Pauline joined Stephensons in 1986, and started working in the personal injury department in 1989 as a paralegal. She took the position of personal injury executive in 2001 and has remained in that role since. Pauline is a good communicator, and helps clients deal with what is often a difficult time for them with compassion and honesty. Pauline tries to make the claim process as transparent as possible for clients, and provides easily understandable advice at every stage of the claim.
Wigan Investment Centre, Waterside Drive, WN3 5BA
Licensed for 1 years
Practice Areas
Personal Injury
4 Client Reviews
Overall experience
- Value For Money
- Approachability
About Pauline Smith
Pauline was made a senior associate of the firm in 2013, and has a wealth of experience in dealing with injury claims. Pauline joined Stephensons in 1986, and started working in the personal injury department in 1989 as a paralegal. She took the position of personal injury executive in 2001 and has remained in that role since. Pauline is a good communicator, and helps clients deal with what is often a difficult time for them with compassion and honesty. Pauline tries to make the claim process as transparent as possible for clients, and provides easily understandable advice at every stage of the claim.
Languages Spoken: English
Contact Pauline Smith
Address
Stephensons Solicitors LLP
Wigan Investment Centre
Waterside Drive
WN3 5BA
Phone 0333 999 7147
WebsiteResume
WORK EXPERIENCE
Title
Name
Duration
Senior Associate Executive
Stephensons Solicitors LLP
?-present
Stephenson Solicitors
I had a trip over a raised flagstone and contacted Stephensons and was very pleased to have them representing me Mr Simms there Barrister was fantastic in court as was Millie they put me at total ease and said just keep things simple and tell the truth absolutely brilliant to work with thank you Stephensons
Lawyer named in this review: Pauline Smith
A representative from Stephensons Solicitors LLP responded to this review on 30 August, 2023
Thank you for taking the time to leave us a review and for the positive comments we appreciate it.
Was this review helpful? Yes
Professional client focused service and expert advice
Thanks to Pauline Smith and her team for dealing with my claim. Friendly and approachable, not to mention professional and knowledgeable. Great service thanks.
Lawyer named in this review: Pauline Smith
Was this review helpful? Yes
Happy with all the work I have received through out my case.
Very grateful and satisfied with the level of work put into my case.
Pauline has been very helpful and always kept me updated and highly professional.
Thank you to all the team.
Lawyer named in this review: Pauline Smith
A representative from Stephensons Solicitors LLP responded to this review on 08 December, 2022
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Personal Injury (work related)
From the beginning of my no win no fee personal injury claim,i was very well informed of all the documentation,advice,to read it all and make sure there was no loop holes in it,to specify exactly what has happened causing the injury in fine detail step by step qualifications that i have years of experience,daily routine of my daily working duty.Also has witness who would be called upon to give evidence and information regarding my injury.I was fully informed off the solicitors and kept up to date of all the investigations and legal forms that had to be presented when required from the opposition. This solicitor firm was very friendly, more than helpful,polite and reassurance given at all times,i could just pick up the phone if i needed to discuss any of my circumstances and made me feel more assure of myself as my self esteem was rock bottom,they guided me through all the lenghly process reassurance was given to me at all times.A the hard work that the team has put in absolutely outstanding and got the result that was truly deserved.
Lawyer named in this review: Pauline Smith
A representative from Stephensons Solicitors LLP responded to this review on 29 November, 2022
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes