Senior Associate Executive at Stephensons Solicitors LLP

Pauline Smith

Senior Associate Executive

Pauline was made a senior associate of the firm in 2013, and has a wealth of experience in dealing with injury claims. Pauline joined Stephensons in 1986, and started working in the personal injury department in 1989 as a paralegal. She took the position of personal injury executive in 2001 and has remained in that role since. Pauline is a good communicator, and helps clients deal with what is often a difficult time for them with compassion and honesty. Pauline tries to make the claim process as transparent as possible for clients, and provides easily understandable advice at every stage of the claim.

Wigan Investment Centre, Waterside Drive, WN3 5BA

Licensed for 1 years

Practice Areas

Personal Injury

5.0/5 4 Client Reviews 4
4 Client Reviews

5.0/5

Overall experience

  • Value For Money
  • Approachability

Reviews summary

  • Excellent
    4
  • Very Good
    0
  • Average
    0
  • Poor
    0
  • Awful
    0
Anonymous
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Gary Ross
Verified Gary Ross Added 1 year ago Report to admin
Collected whilst working at Stephensons Solicitors LLP
August 29, 2023 20230829143616

Stephenson Solicitors

5

I had a trip over a raised flagstone and contacted Stephensons and was very pleased to have them representing me Mr Simms there Barrister was fantastic in court as was Millie they put me at total ease and said just keep things simple and tell the truth absolutely brilliant to work with thank you Stephensons

Lawyer named in this review: Pauline Smith

A representative from Stephensons Solicitors LLP responded to this review on 30 August, 2023

Thank you for taking the time to leave us a review and for the positive comments we appreciate it.

Was this review helpful? Yes

Sandra Hough
Verified Sandra Hough Added 1 year ago Report to admin
Collected whilst working at Stephensons Solicitors LLP
December 09, 2022 20221209092724

Professional client focused service and expert advice

5

Thanks to Pauline Smith and her team for dealing with my claim. Friendly and approachable, not to mention professional and knowledgeable. Great service thanks.

Lawyer named in this review: Pauline Smith

Was this review helpful? Yes

Hanan
Verified Hanan Added 1 year ago Report to admin
Collected whilst working at Stephensons Solicitors LLP
December 06, 2022 20221206131153

Happy with all the work I have received through out my case.

5

Very grateful and satisfied with the level of work put into my case.
Pauline has been very helpful and always kept me updated and highly professional.
Thank you to all the team.

Lawyer named in this review: Pauline Smith

A representative from Stephensons Solicitors LLP responded to this review on 08 December, 2022

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

lisa
lisa Added 2 years ago Report to admin
Collected whilst working at Stephensons Solicitors LLP
November 08, 2022 20221108164847

Personal Injury (work related)

5

From the beginning of my no win no fee personal injury claim,i was very well informed of all the documentation,advice,to read it all and make sure there was no loop holes in it,to specify exactly what has happened causing the injury in fine detail step by step qualifications that i have years of experience,daily routine of my daily working duty.Also has witness who would be called upon to give evidence and information regarding my injury.I was fully informed off the solicitors and kept up to date of all the investigations and legal forms that had to be presented when required from the opposition. This solicitor firm was very friendly, more than helpful,polite and reassurance given at all times,i could just pick up the phone if i needed to discuss any of my circumstances and made me feel more assure of myself as my self esteem was rock bottom,they guided me through all the lenghly process reassurance was given to me at all times.A the hard work that the team has put in absolutely outstanding and got the result that was truly deserved.

Lawyer named in this review: Pauline Smith

A representative from Stephensons Solicitors LLP responded to this review on 29 November, 2022

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

About Pauline Smith

Pauline was made a senior associate of the firm in 2013, and has a wealth of experience in dealing with injury claims. Pauline joined Stephensons in 1986, and started working in the personal injury department in 1989 as a paralegal. She took the position of personal injury executive in 2001 and has remained in that role since. Pauline is a good communicator, and helps clients deal with what is often a difficult time for them with compassion and honesty. Pauline tries to make the claim process as transparent as possible for clients, and provides easily understandable advice at every stage of the claim.

Languages Spoken: English

Contact Pauline Smith

Address

Stephensons Solicitors LLP

Wigan Investment Centre

Waterside Drive

WN3 5BA



Phone 0333 999 7147

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Senior Associate Executive

Stephensons Solicitors LLP

?-present