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Deion
Very good at what they do. Lucy is a very effective and talented individual. Very happy to be a client of yours, thank you very much.
Was in a whole world of housing issue when arrived, panicked and upset. Arkrights in two weeks has turned my situation around to something I now feel in control and happy with. Couldn’t ask for more.
A representative from Arkrights Solicitors responded to this review on 21 November, 2023
Thank you for your review Deion. We appreciate the positive feedback you have given us.
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Awesome Legal Team
I would like to give my heartfelt and sincere thanks to my Solicitor Lucy Fox, her assistant Naviya Shah, my Barrister Matthew Lee and the whole team at Arkwrights Solicitors for their absolutely first class work on my case against my rogue landlady last year.
Their unwavering advice and support helped and guided me throughout one of the most stressful times of my life, which continued over the course of nearly 5 years. Despite having to deal with an unscrupulous and obnoxious individual, who flouted legislation, constantly misled the court, disregarded court orders and who engaged no less than three different legal firms to represent her, Lucy was so professional and on point when dealing with my dreadful landlady.
Lucy and Matthew’s well rounded and sound knowledge of housing law, case law and renting legislation, meant that I was able to completely trust their judgement and advice and felt in safe hands throughout the long-winded litigation. I was able to talk through any concerns I had and they always explained everything in layman’s terms so I was able to fully understand the process.
The landlady made claim after claim after claim against me causing utter chaos in terms of the legal work and case load, but Lucy with her assistant, Naviya were always one step ahead and knew each ridiculous claim from the other, unravelling the unnecessarily complex paperwork, even taking on the role of producing the court papers for the landlady’s side when her final solicitor was struck off the register and the landlady was unable and unwilling to draw up the correct documents - adding to Lucys already significant work load. They went over and above time and again.
Over the four plus years, there were a number of court hearings and I was accompanied by either Lucy or Naviya each time, along with my amazing barrister Matthew Lee, giving me complete peace of mind and that additional support to get through these stressful court appearances.
On more than one occasion the stress was overwhelming for me due to the outrageous lies and allegations made by the landlady, who clearly had some mental health issues, but Lucy, Matthew and Naviya were always professional, calm and available to talk things through with me, offering great advice with just the right amount of humour to keep me sane.
Although I would have liked to have had my day in court and go to a full trial, due to her continuous erratic behaviour and the fact that the landlady would have to represent herself, my legal team felt the trial would be an absolute farce and encouraged me to come to an agreement. To that end, the landlady agreed to settle before the trial went ahead. This culminated in the landlady dropping all her claims for alleged rent arrears and also paying off an £18K electricity bill, which accumulated because the landlady illegally rented out an energy inefficient property and left the property in disrepair throughout the tenancy. In retrospect it was the right decision for me and allowed me to draw a line under the matter and get on with my life. The landlady however took a loss of approx £60K all in, and despite the fact that she even tried to flout the final court order to get the keys back - for me it was a huge win! I am still smiling!
I cannot thank Lucy, Matthew and Naviya enough for their professionalism and sterling legal work and I would have absolutely no hesitation in highly recommending them and Awkrights Solicitors in any landlord vs tenant dispute.
Great work guys - you are AWESOME!!!!
Testimonial from Shelley Tristram
Lawyer named in this review: Lucy Fox
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Thank you Arkwright Solicitors
My son and I can't thank our Solicitor enough for her support and assistance with our housing matter. We were facing a repossession order following a closure order on our property for 6 months due to ASB and without her assistance I don't believe we would have got the result we have today. It was a difficult case as it was previously extended and I never thought I would see my home again. Thank you for your kind words and non judgement. I was fully updated throughout and clearly translated legal terminology to me and we are now on the start of getting our lives back. Thank you so much you were amazing support to us.
Lawyer named in this review: Lucy Fox
A representative from Arkrights Solicitors responded to this review on 19 November, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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REVIEW OF ARKWRIGHTS
It was a new style of service with human element - the solicitor was not greedy only in counting the minutes but wanted to take time to understand the needs of the customer.
A very reassuring experience for which I commend my solicitor Lucy and whatever team she may have had to support her
Lawyer named in this review: Lucy Fox
A representative from Arkrights Solicitors responded to this review on 15 May, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Excellent solicitor - bravo!
If you have a problem, go see Lucy. She's great - calm, collected, systematic and highly knowledgeable. Lucy successfully sorted out a pressing, very stressful situation with my landlord in no time. My landlord was threatening me with eviction. I had been told by other housing experts (including at public institutions) that my landlord was right. Feeling frightened and vulnerable, I contacted ARKrights and met with Lucy. ARKrights was the only firm that got back to me swiftly. Lucy put me at ease from the jump. She spoke in a clear, easily understandable manner, and showed her expertise in terms of housing issues. She dealt with the landlord until the matter was fully resolved and did so in a way that it all ended neatly and quietly - no mess; no aggression or retribution out of hurt feelings by the landlord, i.e. no "splashes" anywhere. I’m happy and still live in the same place with my head held high. Great value for money. My rock - thanks Lucy, thanks ARKrights!
Lawyer named in this review: Lucy Fox
A representative from Arkrights Solicitors responded to this review on 25 April, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Excellent services amazing
I wounder how grey landlords live on this wonderful planet never the less on the end we found light at the end of the tunnel it's not fair to give only five stars for unbelievable support by ARK specialist and professional Bravo Lucy thier target humanity before anything else my right return back to me after two years
Lawyer named in this review: Lucy Fox
A representative from Arkrights Solicitors responded to this review on 22 August, 2023
Thank you for your review Abdullah . We appreciate the positive feedback you have given us are pleased that we were able to assist you. We wish you all the best in the future.
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Great
Good and private well trained and respectful
Lawyer named in this review: Lucy Fox
A representative from Arkrights Solicitors responded to this review on 22 August, 2023
Thank you for your review. We appreciate your feedback and wish you well.
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Redundancies Information
I have contact Arkrights Solicitors
In Watford very easy and convenient and very helpful on the phone call for an appointment with Lucy.
and I have very well guided I definitely recommend this for anyone else thanks very much Arks Solicitors
Lawyer named in this review: Lucy Fox
A representative from Arkrights Solicitors responded to this review on 22 August, 2023
Thank you for your review Abdul. We appreciate the positive feedback you have given us and wish you all the best.
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The best property lawyers ever !!!!
I would like to thank you all and especially Lucy Fox for getting me and amazing result in my Disrepair Claim
Lucy and her teamed never stopped helping me for about 2 years
Thank you all so much
Lawyer named in this review: Lucy Fox
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Housing
Lucy was amazing !!!! very freindly and her knowledge of housing law is excellent.
I would highly recommed Lucy she communicates well and is highly responsive, she also shows compassion for her clients and has their best intrests at the heart of what she does. Thanks Lucy you have been an pleasure to work with.
Lawyer named in this review: Lucy Fox
A representative from Arkrights Solicitors responded to this review on 23 November, 2022
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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