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20200312145840
Alan
I have recently been successful with an NHS claim for negligence and Gwyn has dealt with this for me. Throughout the painless process he has kept me informed and he himself is approachable, friendly and extremely patient.
I am really pleased with the outcome and have no hesitation in recommending Bentleys particularly Gwyn.
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Professionalism and patience personified
Bentley Solicitors and especially Gwyn Andrews helped me through a very difficult claim.
They/he showed a very professional work ethic with a great sympathetic and patient touch.
He kept me informed throughout the process which has been long and was always available for any queries I had - and there were several.
They/He made a troublesome process seem less of grind and showed empathy and support when needed.
I would not hesitate to use the team again.
Many thanks
Lawyer named in this review: Gwyn Andrews
Gwyn Andrews from Bentley Solicitors Limited responded to this review on 04 December, 2024
Kind words, thank you.
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Excellent
Great professional work Gwyn with a fantastic result. Will highly recommend your company.
Thanks once again.
Tony
Lawyer named in this review: Gwyn Andrews
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Started with a conversation
Following the death of my wife, I thought I owed it to her and her children to have a review of the circumstances leading up to her passing. Bentley was recommended by the solicitors handling her estate as they did not deal with negligence claims. When I first sat down with Gwyn I brought in a timeline of events leading up to my wife's death not knowing if there was anything untoward as I have limited understanding of how the care system in this instance should work. Gwyn was straight forward with me from the beginning - it is a challenging topic and a difficult case, however if there was something not right with the care they could find out.
Gwyn's empathetic and straight forward honest approach was most helpful in dealing with an incredibly emotional situation. Communication was clear and questions were always answered in a timely manner. In front of opposition counsel, his far reaching knowledge of the law and preparedness won the day.
It took more than 4 years to resolve this particular circumstance. Gwyn never wavered and was respectful of the emotions involved in a case that takes that long. I am grateful for the recommendation to Bentley and for the work Gwyn did on our behalf.
Highly recommend Gwyn and Bentley Solicitors for an honest appraisal, dedicated service, and honest communication.
Lawyer named in this review: Gwyn Andrews
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Detailed and thorough service.
Had a good experience with Bentley’s solicitors the whole way. Every step of my case was informative, clear and helpful. Always easy to contact when needed and good honest advice given always.
Lawyer named in this review: Gwyn Andrews
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accident claim
excellent service from gwyn, kept me informed throughout the process and brought a speedy outcome to the process. thanks again.
Lawyer named in this review: Gwyn Andrews
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Personal Injury - Cycling RTA
Gwyn took on my case, which had been badly handled by another solicitor, when no one else would. He wasn't afraid of the complexities, or the fact he had to deal with a toxic opponent. He was knowledgeable, diligent, and dealt with everything in a straightforward, easy to understand manner. He knows the legal applications and court processes inside out. He could see and explain where mistakes had been made, and in the end resolved everything in a matter of weeks, when the case had been hanging in the balance for years. Gwyn is genuinely interested in the casework, and the challenge, but he is also personable and kind. He listens, he understands, he keeps you in the loop at all times and above all he is honest. Your best interest is at the heart of everything he does for you. If you are unfortunate enough to find yourself in a situation where you need personal injury legal advice, and you have an honest cause, I can't recommend Gwyn at Bentley Solicitors highly enough.
Lawyer named in this review: Gwyn Andrews
A representative from Bentley Solicitors Limited responded to this review on 09 June, 2023
Thank you, Donna, for sharing your incredible experience with Gwyn at Bentley Solicitors. Gwyn's knowledge and diligence allowed him to address the mistakes made previously and swiftly resolve your case in a matter of weeks, despite it lingering for years. Thank you for recommending Gwyn at Bentley Solicitors for personal injury legal advice. We appreciate your trust and confidence in our services.
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Supported throughout
From my initial enquiry I felt both understood & supported, in regards to my clinical negligence claim. Throughout the whole process Gwyn kept me informed, either by e-mail or through phone conversations. All situations were explained clearly and concisely. At no point did I feel misunderstood or under pressure. Would definitely recommend, and use again if the need arose.
Lawyer named in this review: Gwyn Andrews
A representative from Bentley Solicitors Limited responded to this review on 31 October, 2022
Thank you very much for your positive review, Colin. We would be delighted to work with you in the future.
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Outstanding service.
After an accident at work I was represented by Bentleys solicitors who were professional and went above an beyond to make sure my needs were met. I didn’t have to worry about a thing Bentleys took full control and made sure everything was being dealt with professionally and thoroughly. They kept me up to date with all of the proceedings throughout. So I would highly recommend Bentleys to anybody in need of a highly professional solicitors.
Lawyer named in this review: Gwyn Andrews
A representative from Bentley Solicitors Limited responded to this review on 20 June, 2022
Great! Thank you! We are delighted you are pleased. We really appreciate your custom and your taking the time to feedback.
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A professional and personal service without fault
This is the first time (and hopefully the last) that I have had to make a personal injury claim. I first contacted the usual No Win, No Fee companies that advertise but just got the feeling I was only a number in the system. I was recommended Bentley's by a friend. I was looked after by Gwyn who showed genuine interest in what I had to say. He always, I believe gave me straight realistic advice on my claim, and kept me up to date on progress with my claim throughout (even when there was nothing new) regular updates let you know you are not forgotten even when nothing is happening. Communication from Gwyn is excellent, he always answers your calls, or gets back to you if he is unavailable and regular text messages again give you the sense of being valued. I have absolutely nothing but praise for the way I have been dealt with by Bentleys and would recommend them without question.
Lawyer named in this review: Gwyn Andrews
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Professional & Friendly
I would absolutely recommend Bentley Solicitors, my partner and I cannot fault their professionalism throughout. Our solicitor, Gwyn, was there for us whenever we needed a question answering or something explaining, he was approachable, friendly and always managed to put our minds at rest. I really hope we don’t need a solicitor again but if we did we wouldn’t hesitate in contacting him.
Lawyer named in this review: Gwyn Andrews
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