Melissa
The service from Fullers Family Law was fantastic. The admin staff booked me in quickly and were very affectionate with the back and fourth emails. I had a one hour consultation with Yvonne. Her knowledge and advice has helped me to negotiate the next steps towards meditation and divorce. I would highly recommend Fullers Family Law
A representative from Fullers Family Law Limited responded to this review on 12 May, 2024
Thank you for the 5 star review, it is appreciated. It is wonderful to hear that our advice helped you to negotiate the next steps in mediation. It was a pleasure working for you and we wish you all the best for the future.
Was this review helpful? Yes
It is down to the people
I would not have rated this review at all if Yvonne Noble had not gotten involved.
A simple straight forward divorce was dragged on and the costs were getting sky high. Estimates were given but with a total unrealistic bandwidth.
Thanks to Yvonne's involvement the work on my divorce was done factual and without too much bureaucratic waiting time.
As a firm, I am not so sure about Fullers, the introduction meeting was very well and good to understand but after being handed over to the official staff, the language was all of a sudden not so straight-forward.
They keep on sending emails with attachments without mentioning in the email what the attachment is about and if there is a need to action.
Lawyer named in this review: Yvonne Noble
A representative from Fullers Family Law Limited responded to this review on 05 August, 2024
Thank you for your feedback and a 4-star review. We appreciate you taking the time to share your experience with us. After you raised your concerns last year, we immediately transferred your case to Yvonne to resolve the issues. We're glad you found Yvonne's involvement valuable. We sincerely apologise that our service did not meet your expectations initially. This is not the standard we strive for, and your feedback is invaluable as it helps us identify areas for improvement. We are committed to delivering a personalised service that meets the unique needs of each and every client. As a firm, we actively encourage and support our staff in developing a growth mindset. We've already implemented training to ensure our team understands the importance of compassion and effective communication with our clients. Which I personally believe to be the core element of effective representation. It was a pleasure working with you, and we wish you all the best for the future. If you would like to discuss this further, please don't hesitate to reach out. Thank you once again for taking the time to provide your review. Martin Fuller
Was this review helpful? Yes
Fuller's Family Law Review
I recently had to engage a solicitor for some professional advice and after some googling I chose to enlist the help of Fullers.
I found them to be very professional, knowledgable, clear and concise. Yvonne was particularly helpful in explaining my options. As a result, I was able to move forward with confidence.
I would definitely recommend Yvonne, wouldn't hesitate to use Fullers again in future.
Lawyer named in this review: Yvonne Noble
A representative from Fullers Family Law Limited responded to this review on 05 June, 2024
Thank you for your 5 star review, it is appreciated. It is always good to hear that we have been helpful and enabled someone to move on with their life. It is also good to hear that we came across as knowledgeable, professional and that we gave clear and concise advice on your options, so that you could decide how to proceed with confidence. It was a please working with you and we wish you all the best for the future.
Was this review helpful? Yes
Clear and easy to understand
Yvonne was there when I needed her at one of the worst times of my life. Her advice was clear, accurate and easy to understand. Yvonne guided me through the divorce and financial settlement process and supported me every step of the way. She was compassionate, understanding and supportive. With Yvonne on my side I was successful in securing the best financial outcome I could have hoped for in difficult circumstances to provide a safe and secure future for me and my children, thank you
Lawyer named in this review: Yvonne Noble
A representative from Fullers Family Law Limited responded to this review on 12 May, 2024
Thank you for your positive 5 star review. It is always good to know that we are communicating clearly and supporting our clients to achieve the best financial outcome and more importantly to have helped in providing a secure future for your children. It was a pleasure woking for you and we wish you all the best for the future.
Was this review helpful? Yes
Absolutely delighted
I have been absolutely delighted with the service, commitment and dedication of Fullers Family Law. The staff were very competent including Receptionists and Office Staff. Well done. I would also like to say a big thank you to Yvonne Noble, my Solicitor, who treated my situation with kind respect and gave me the opportunity to write down all the relevant procedures on our initial consultation. I was always able to make contact with Yvonne as different needs arose. She was always very clear and informative. Thank you very much. I would highly recommend using Fullers Family Law. An excellent service!
Lawyer named in this review: Yvonne Noble
A representative from Fullers Family Law Limited responded to this review on 12 May, 2024
Thank you for recommending us in your positive 5 star review it is much appreciated. We are very pleased to hear that you found us to be clear and informative in our communications. It was a pleasure working with you and wish you all the best for the future.
Was this review helpful? Yes
Smooth process
I instructed Fullers in respect of Divorce and Financial matters. Things were awful for me and I needed things explaining to me clearly so I understood the process and my options. My lawyers, in particular Carla Fishlock, explained everything to me in layman’s terms to ensure I was clear. The Lawyers were very professional, helpful and a calming influence at a very stressful time. Now things are just about concluded I feel so much happier. Everything went much smoother than I expected and that is thanks to the wonderful team at Fullers. They made me feel listened to, understood and empowered by the clear advice. I have already recommended Fullers to someone in a similar situation, and would have no hesitation in recommending them to anyone dealing with family issues.
Lawyer named in this review: Yvonne Noble
A representative from Fullers Family Law Limited responded to this review on 12 May, 2024
Thank you for the 5 star review, it is much appreciated. It is great to hear that we empowered you with clear advice as this often reduces stress and provides for a more satisfactory outcome. It is also good news to hear that our advice was clear and easy to understand. It was a pleasure to work with you and we wish you all the best for the future.
Was this review helpful? Yes
Most professionla
I found Fullers Family Law to be most professional in my case. Going through a huge and unexpected life change I was feeling not only vulnerable but also confused having never had to consider a divorce and all the complex aspects involved. I am grateful for the speedy responses, confidentiality, and genuine care I received. I was able to navigate all required forms remotely and online, without too much challenge. I would highly recommend Yvonne for her manner and approach.
Lawyer named in this review: Yvonne Noble
A representative from Fullers Family Law Limited responded to this review on 12 May, 2024
Thank you for the 5 star review, it is much appreciated. It is wonderful to hear that we were professional and dealt with your matter with genuine care and provided you with quick responses. It was a pleasure to work with you and we wish you all the best for the future.
Was this review helpful? Yes