Solicitor at Balfour + Manson LLP

Diana Mackenzie

Solicitor - Senior Solictor

I have been a member of the Balfour+Manson Aberdeen Litigation team since 2009. Since then I have pursued compensation claims exclusively for those who have been injured as a result of accidents, assaults and abuse. It is important to me that clients feel comfortable so that they are able to open up. The more I know about a client, the better I can understand what is important to them. Every client is treated as an individual with advice tailored to their specific needs and circumstances to ensure the best outcome for each client. For over 10 years, I have acted for diverse range of clients suffering a wide variety of physical and psychological injuries and there is no substitute for obtaining the right result for my clients. I act on behalf of Pursuers in order to secure compensation where they have been injured through no fault of their own and have particular interest in: Road Traffic Accidents; Offshore Accidents; Accidents at Work; Vicarious Liability Claims; Occupiers’ Liability Claims; Public Liability Claims; Multi-injury Claims; Criminal Injuries Compensation Claims for: victims of violent crimes; victims of childhood abuse; victims of domestic abuse; and victims of sexual assault and rape.

6 Albyn Terrace, Aberdeen, AB10 1YP

Practice Areas

Personal Injury

5.0/5 15 Client Reviews 15
  • Personal Injury 100%
15 Client Reviews

5.0/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    15
  • Very Good
    0
  • Average
    0
  • Poor
    0
  • Awful
    0
Anonymous
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Anonymous
Verified Anonymous Added 1 year ago Report to admin
Collected whilst working at Balfour + Manson LLP
August 04, 2023 20230804085702

The best

5

I have worked with Diana for 2 cases now and I seriously can’t fault her in anyway. She is professional throughout and very knowledgeable. Diana keeps me involved throughout, regardless if she is still waiting for responses herself. Her response to work is amazing, she shows that she is passionate about her job and provides over and above responses, to ensure I understand and what her next steps will be. I’d definitely use Diana in the future, should I ever need too.

Lawyer named in this review: Diana Mackenzie

A representative from Balfour + Manson LLP responded to this review on 08 August, 2023

Thank you so much for taking the time to review us. We have passed your comments onto Diana. Please let us know if we can be of assistance in the future.

Was this review helpful? Yes

Peter M.
Verified Peter M. Added 1 year ago Report to admin
Collected whilst working at Balfour + Manson LLP
March 31, 2023 20230331144820

Brilliant

5

Diana is very professional. I am so happy with the outcome of my claim.

Lawyer named in this review: Diana Mackenzie

A representative from Balfour + Manson LLP responded to this review on 05 April, 2023

Thank you for taking the time to review us . It is very much appreciated. Please let us know if we can be of assistance in the future.

Was this review helpful? Yes

Sebastian Czarnecki
Verified Sebastian Czarnecki Added 2 years ago Report to admin
Collected whilst working at Balfour + Manson LLP
May 06, 2022 20220506173646

Pomoc prawna po wypadku samochodowym

5

Bardzo polecam Balfour +MansonLLP.Wszystko co tylko mozna powiedziec o tym Biurze Prawniczym-To pelen Profesjonalizm.Fachowe Porady i bardzo mili ludzie.Prawnicy na wysokim poziomie wiedzy prawnej.Bardzo polecam Pania Diana Mackenzie.

Lawyer named in this review: Diana Mackenzie

Was this review helpful? Yes

Irene
Verified Irene Added 2 years ago 1 found this helpful Report to admin
Collected whilst working at Balfour + Manson LLP
January 16, 2022 20220116194250

To and back

5

I had found myself in need of soliciters advice after problems with my workplace. I have been to and back throughout the whole emotional rollercoaster. All the people who have dealt with my case have been very kind and caring,compasionate very profesional and not made me feel inferior or knowing the big legal words, Diana has always been excellent in explaining everything to me and always keeping me up to date with events.
If I had to give them a review would definatly be 5 stars and I cannot thank them enough.
Diana has always been there for me 100% of the time .

Lawyer named in this review: Diana Mackenzie

A representative from Balfour + Manson LLP responded to this review on 20 January, 2022

Thank you for taking the time to review us and for your kind words. It is very much appreciated. Please let us know if we can be of assistance in the future.

Was this review helpful? Yes

EM
Verified EM Added 3 years ago 1 found this helpful Report to admin
Collected whilst working at Balfour + Manson LLP
May 27, 2021 20210527172700

Very efficient and helpful.

5

Dealt with Diana, very helpful and efficient. Great communication, timely responses and a professional but friendly manner.

Lawyer named in this review: Diana Mackenzie

A representative from Balfour + Manson LLP responded to this review on 03 June, 2021

Thank you for taking the time to review us. We really appreciate it. Please let us know if we can be of assistance in the future.

Was this review helpful? Yes

Rachel W
Verified Rachel W Added 3 years ago 1 found this helpful Report to admin
Collected whilst working at Balfour + Manson LLP
January 08, 2021 20210108165525

Diana’s fantastic service and professionalism

5

Diana supported me in a road traffic accident claim. I was entirely impressed with her professionalism, knowledge and the speed and manner in which she replied to my queries. She was incredibly thorough in her approach and explained everything clearly to me. I would absolutely recommend Diana. Thank you for your kind and considered approach.

Lawyer named in this review: Diana Mackenzie

A representative from Balfour + Manson LLP responded to this review on 16 March, 2021

Thank you for taking the time to review us. We really appreciate it. Please let us know if we can be of assistance in the future.

Was this review helpful? Yes

Jan Pokora
Verified Jan Pokora Added 5 years ago 1 found this helpful Report to admin
Collected whilst working at Balfour + Manson LLP
August 29, 2019 20190829101229

Claim

5

Very nice people. Everything is done professionally. All ambiguities are immediately cleared up. Very good contact. Full professionalism.

Lawyer named in this review: Diana Mackenzie

A representative from Balfour + Manson LLP responded to this review on 01 October, 2019

Thank you for taking the time to review us. We really appreciate it. Please let us know if we can be of assistance in the future.

Was this review helpful? Yes

Dunajski
Dunajski Added 5 years ago 1 found this helpful Report to admin
Collected whilst working at Balfour + Manson LLP
May 05, 2019 20190505010000

Diana showed a lot of intrest in my case, she showed great customer care and I am very pleased.

5

My overall impression of that Diana and her team are very professional in what they do, they show a lot of passion which makes a very good impression on the customers they deal with. It was very easy to contact Diana. The ladies at reception were also very helpful.

Lawyer named in this review: Diana Mackenzie

A representative from Balfour + Manson LLP responded to this review on 29 May, 2019

Thank you for taking the time to review us. We really appreciate it. Please let us know if we can be of assistance in the future.

Was this review helpful? Yes

Anonymous
Anonymous Added 6 years ago 1 found this helpful Report to admin
Collected whilst working at Balfour + Manson LLP
August 15, 2018 20180815010000

I will recommend this firm to friends and family.

5

Very professional and helpful during the course of my case. I was kept informed all the time and Diana Mackenzie who dealt with the case always ensured she chased up things on my behalf. I was very happy with the level of service I received.

Lawyer named in this review: Diana Mackenzie

Was this review helpful? Yes

Anonymous
Anonymous Added 6 years ago 1 found this helpful Report to admin
Collected whilst working at Balfour + Manson LLP
June 01, 2018 20180601010000

Very professional and helpful during the course of my case.

5

I was kept informed all the time and Diana Mackenzie who dealt with the case always ensured that she chased me up. Thank you on my behalf. I am very happy with the level of service I received. I will recommend this firm to friends and family.

Lawyer named in this review: Diana Mackenzie

Was this review helpful? Yes

About Diana Mackenzie

I have been a member of the Balfour+Manson Aberdeen Litigation team since 2009. Since then I have pursued compensation claims exclusively for those who have been injured as a result of accidents, assaults and abuse. It is important to me that clients feel comfortable so that they are able to open up. The more I know about a client, the better I can understand what is important to them. Every client is treated as an individual with advice tailored to their specific needs and circumstances to ensure the best outcome for each client. For over 10 years, I have acted for diverse range of clients suffering a wide variety of physical and psychological injuries and there is no substitute for obtaining the right result for my clients. I act on behalf of Pursuers in order to secure compensation where they have been injured through no fault of their own and have particular interest in: Road Traffic Accidents; Offshore Accidents; Accidents at Work; Vicarious Liability Claims; Occupiers’ Liability Claims; Public Liability Claims; Multi-injury Claims; Criminal Injuries Compensation Claims for: victims of violent crimes; victims of childhood abuse; victims of domestic abuse; and victims of sexual assault and rape.

Languages Spoken: English

Contact Diana Mackenzie

Address

Balfour + Manson LLP

6 Albyn Terrace

Aberdeen

AB10 1YP



Phone 01224 498085

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Solictor

Balfour + Manson LLP

?-present