kate
Made a claim against my old employer for an injury sustained while employed.
Service recieved from yourselves was not great, had to continuously chase yourselves for updates, files are clearly not read correctly as keep being told different things and asked the same questions over and over, i dont feel you got the best result for my claim.
Ended up agreeing as it had been going on for so long
A representative from Easthams Solicitors Ltd responded to this review on 13 January, 2025
Hi Kate. Thank you for your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. We understand how frustrating it can be when communication doesn’t feel seamless and the process feels drawn out. We appreciate you bringing these concerns to our attention, and we’re committed to learning from your experience to improve our service. If you’d like to discuss your case further or have any additional concerns, please don’t hesitate to reach out to us directly. Your feedback is important, and we want to ensure we address any lingering issues.
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Thanks
Had an accident on November 2023, today march 2025 I’m finally happy to announce that we won and I’ve received my compensation, Kendall was very professional and she helped me through all the steps. Will definitely come back in the future if I will ever need your help again.
Thanks.
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 31 March, 2025
Thank you for sharing your feedback, Mohamed! We're so glad to hear that Kendall provided professional support throughout your case. If you ever need assistance again, don't hesitate to reach out. Best wishes!
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Success
They approached the matter professionally with a result that satisfied me, thank you for your help
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 31 March, 2025
Thank you for your kind review, Mar! We're glad to hear that Kendall was able to approach your matter professionally and deliver a satisfactory result. We appreciate your feedback and are happy to have been of assistance!
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Injury claim
I am really happy with the service I was kept up to speed with all the developments as they were happening I would highly recommend this firm
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 24 March, 2025
Thank you for your great feedback, Martin! We’re thrilled to hear you were kept well-informed throughout the process by Kendall and the team. Your recommendation means a lot to us, and we’re happy we could provide the service you expected!
Was this review helpful? Yes
Unexpected
I can’t believe the outcome of the claim so much more than I expected, the communication throughout the process has been brilliant, would highly recommend this company!! very helpful.
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 20 March, 2025
We're thrilled to hear the outcome exceeded your expectations, Robert. Thank you for your kind words and recommendation—we're glad Kendall could help.
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Superstar
Great communication, thank you for all your support
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 10 March, 2025
Thank you for your kind words, Jessica! We're thrilled to hear that you were happy with the communication and support provided by Kendall. We appreciate your feedback!
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Fantastic
Kendall was brilliant in helping me navigate the difficulties of a compensation claim in language I understood. Would highly recommend
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 03 March, 2025
Thank you for your feedback, James. We're glad Kendall was able to guide you through the compensation claim process. We appreciate your recommendation!
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Personal injury claim
I'd like to say Kendall who handled my case was very, very good and efficient, Kendall had the case all wrapped up in no time and was a pleasure to communicate with.
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 28 February, 2025
Thank you so much for your kind words, Lee! We're thrilled to hear that Kendall provided such great service and made your experience smooth and efficient. We'll be sure to pass along your compliments to them.
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Friendly, informative and reassuring
Kendall since taking over my case has been to hand to answer everything and offer great advice, always polite and personable, thank you for making it easier for me.
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 21 February, 2025
Thank you, Dwayne! We're so glad Kendall could provide the support and guidance you needed. Your feedback means a lot, and we're happy we could make the process easier for you!
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Injury claim settlement
I have dealt with Kendall now for an almost 12 months now while going through an injury claim. Kendall made the process so easy for me to follow and kept me updated whenever there was any change. I would highly recommend to others.
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 17 February, 2025
Hi Graham. Thank you so much for sharing your experience! We're thrilled to hear that Kendall made your injury claim process smoother and kept you informed every step of the way. It's great to know you’d recommend our services to others—if there's anything more we can assist with in the future, don’t hesitate to reach out!
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Great service
Excellent communication throughout and very efficient. Overall very happy with the service.
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 14 February, 2025
Thank you for your kind words, Martin. We're glad to hear you were happy with Kendall's communication and efficiency during your personal injury case. It was a pleasure working with you!
Was this review helpful? Yes