kate
Made a claim against my old employer for an injury sustained while employed.
Service recieved from yourselves was not great, had to continuously chase yourselves for updates, files are clearly not read correctly as keep being told different things and asked the same questions over and over, i dont feel you got the best result for my claim.
Ended up agreeing as it had been going on for so long
A representative from Easthams Solicitors Ltd responded to this review on 13 January, 2025
Hi Kate. Thank you for your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. We understand how frustrating it can be when communication doesn’t feel seamless and the process feels drawn out. We appreciate you bringing these concerns to our attention, and we’re committed to learning from your experience to improve our service. If you’d like to discuss your case further or have any additional concerns, please don’t hesitate to reach out to us directly. Your feedback is important, and we want to ensure we address any lingering issues.
Was this review helpful? Yes
Friendly, informative and reassuring
Kendall since taking over my case has been to hand to answer everything and offer great advice, always polite and personable, thank you for making it easier for me.
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 21 February, 2025
Thank you, Dwayne! We're so glad Kendall could provide the support and guidance you needed. Your feedback means a lot, and we're happy we could make the process easier for you!
Was this review helpful? Yes
Injury claim settlement
I have dealt with Kendall now for an almost 12 months now while going through an injury claim. Kendall made the process so easy for me to follow and kept me updated whenever there was any change. I would highly recommend to others.
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 17 February, 2025
Hi Graham. Thank you so much for sharing your experience! We're thrilled to hear that Kendall made your injury claim process smoother and kept you informed every step of the way. It's great to know you’d recommend our services to others—if there's anything more we can assist with in the future, don’t hesitate to reach out!
Was this review helpful? Yes
Great service
Excellent communication throughout and very efficient. Overall very happy with the service.
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 14 February, 2025
Thank you for your kind words, Martin. We're glad to hear you were happy with Kendall's communication and efficiency during your personal injury case. It was a pleasure working with you!
Was this review helpful? Yes
Experience
I would like to say that the company was very good and efficient.
The whole thing went very smooth.
Kendall was my case worker and was prompt and pleasure to communicate with.
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 14 February, 2025
Thank you for your feedback, James. We're glad to hear Kendall made your personal injury claim experience smooth and efficient.
Was this review helpful? Yes
6/2/25
Kendall was brilliant from start to finish with my mums claim. Anything I was unsure about she explained to me. I would highly recommend Easthams and Kendall
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 10 February, 2025
Thank you for your kind words, Katie. We're delighted to hear Kendall provided such great support throughout your mum’s claim. Your recommendation means a lot!
Was this review helpful? Yes
Claim for a fall
I had a fall at work and Taylor was fast and efficient getting my claim. I would definitely recommend them to family and friends
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 10 February, 2025
Hi Wendy. Thank you for your feedback! We're glad to hear that Taylor was able to assist you quickly and efficiently with your claim. Your recommendation means a lot to us, and we truly appreciate your support. Wishing you all the best!
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First Class
Kendall has been absolutely brilliant with my claim from start to finish. I would highly recommend her to anyone wanting a claim sorting out!
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 03 February, 2025
Hi Judith. Thank you so much for your kind words! We're thrilled to hear that Kendall was able to assist you throughout your claim process. We truly appreciate your recommendation and will be sure to pass along your feedback to her. If you ever need further assistance in the future, don't hesitate to reach out!
Was this review helpful? Yes
Best solicitor Kendall
Kendall at eastham solicitor’s helped me with my claim and knows I suffer from mental health issues and I struggle with calls and things and Kendall at every call, email just anything she made it so much easier. She was so helpful and just amazing Thankyou ever so much!
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 31 January, 2025
Thank you for your kind review, Steph. We are thrilled to hear that Kendall could assist with your claim and make the process as easy as possible for you. Your feedback is very much appreciated.
Was this review helpful? Yes
Claim sorted
My experience as been amazing my claim was settled stress free and Kendall is a very good solicitor and very prompt too inform you on changes great work Kendall.
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 24 January, 2025
Thank you for your wonderful feedback, Chris! We’re so pleased to hear that your claim was settled stress-free and that Kendall provided you with prompt and efficient service. It's great to know that you felt well-informed throughout the process. We’ll be sure to pass on your kind words to Kendall, and we truly appreciate you taking the time to share your experience.
Was this review helpful? Yes
Amazing
Kendall has been amazing all the way through from start to finish. Thank you
Lawyer named in this review: Kendall Taylor
A representative from Easthams Solicitors Ltd responded to this review on 21 January, 2025
Hi Sarah. Thank you for your kind words! We're so glad to hear that Kendall provided excellent support from start to finish. Your appreciation means a lot, and we’re happy to have been able to assist you throughout the process.
Was this review helpful? Yes