First Response Team Manager at IMD Solicitors LLP

Karol Prokopczuk

First Response Team Manager

As a member of First Respond Team, Karol is responsible for all Polish and English new enquiries to be heard and contacted. He makes sure that our clients are provide with an excellent customer service by approaching them with polite, friendly and professional attitude combined with empathy. Many years of being “in front of the house” as a restaurant manager, taught him how to build strong and positive relations with clients. Karol’s main goal is to make sure that every client’s enquiry is taken serious, with respect and contacted.

Suite 1N-C, 1st Floor, Trafford House, Chester Road, Stretford, M32 0RS

Licensed for 2 years

Practice Areas

Personal Injury

5.0/5 1 Client Review 1
1 Client Review

5.0/5

Overall experience

  • Value For Money
  • Approachability

Reviews summary

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Patrycja
Patrycja Added 1 year ago Report to admin
Collected whilst working at IMD Solicitors LLP
October 17, 2023 20231017104211

Wypadek w pracy

5

Moja sprawa ciągnęła się dość długo
(co było bardzo frustrujące, ponieważ wszystko było dostarczane na czas), ale miała pozytywne zakończenie.
Po przejęciu sprawy przez Panią Heena Judge- Aslam wszystko nabrało tempa i mogłam cieszyć się finalnym, bardzo korzystnym dla mnie wynikiem.
Szczególne podziękowania dla Pana Karola. Przesympatyczny, pomocny człowiek, który odpowiadał na każde moje pytanie, każdego e-maila w bardzo krótkim czasie.
Wielkim plusem IMD Solicitors jest możliwa komunikacja dwujęzyczna co również jest bardzo pomocne.
Dziękuję raz jeszcze za pomoc w mojej sprawie!


Lawyer named in this review: Karol Prokopczuk

Karol Prokopczuk from IMD Solicitors LLP responded to this review on 23 October, 2023

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

About Karol Prokopczuk

As a member of First Respond Team, Karol is responsible for all Polish and English new enquiries to be heard and contacted. He makes sure that our clients are provide with an excellent customer service by approaching them with polite, friendly and professional attitude combined with empathy. Many years of being “in front of the house” as a restaurant manager, taught him how to build strong and positive relations with clients. Karol’s main goal is to make sure that every client’s enquiry is taken serious, with respect and contacted.

Languages Spoken: English

Contact Karol Prokopczuk

Address

IMD Solicitors LLP

Suite 1N-C

1st Floor

Trafford House

Chester Road

Stretford

M32 0RS



Phone 0330 107 0107

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

First Response Team Supervisor

IMD Solicitors LLP

?-present